COGNIZANT WORLDWIDE LIMITED

Cognizant API Management Services

We offer end to end services applied specifically to management of API development, designing, monitoring, testing, securing, and analysing APIs. Using industry leading API management platforms, such as APIGEE, Boomi & Mulesoft. We provide robust service and processes that can be hosted on premises, on cloud, or within hybrid environment.

Features

• Business consultation which specializes in building Industry specific API Strategy
• Technology consultation, blueprints, Product evaluation based on API maturity model.
• Provides Cloud integration Assesment and evaluation
• Provides key foundational elements for API platforms
• "Broad suite of asset library to cater common Industry challenges
• Digital Centre of Excellence (COE) for expertise and guidance
• Global delivery model for rapid development and delivery
• Close Collaboration with leading API Management product vendors

Benefits

• Multi-channel platform for easy integration with external / internal consumers.
• Seamless Partner integration which enables wider reach of products
• Improve user experience with Scalable and robust architecture
• Reduced Time to Market which enhances productivity
• Allows buyers to cost effectively launch and scale high-value solutions
• High quality delivery with DevOps and automation

£415 to £1,550 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at inquiryPSandHealth@cognizant.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

905676683057576

Contact

Frank Mcdade
+44 (0) 7711 588 127
inquiryPSandHealth@cognizant.com

Planning

• Planning service: Yes
• How the planning service works: This service enables buyers to identity and analyse key business drivers and challenges which helps them to build API Strategy. Technical consulting and Cloud Integration assessment and evaluation helps buyers to a build roadmap for a seamless digital transformation.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Apigee
  • IBM ApiConnect
  • Tibco Mashery
  • Azure API Management
  • Boomi API Management
  • Amazon API gateway
  • Software AG API Gateway
  • Axway

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: This service provides buyers with Could Migration assessment which helps with implementation readiness information, drives any proof of concepts or pilot development activities. It also provides support for configuration deployment, customisation and performance tuning.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Amazon Web Services
  • IBM Bluemix
  • Microsoft Azure
  • Google Cloud Platform
  • Pivotal Cloud foundry

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Service ensures that the Testing Strategy not only focuses on the functionality but also on the integration layers thus ensuring that the system is robust, scalable, interoperable, and secure .Early Performance Testing helps in identifying any performance bottlenecks in Integration layer at an early stage. We focus on test execution and reporting automation as much possible based on requirement. We measure and monitor testing efficiency with relevant metrics.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CREST
  • Tigerscheme
  • Cyber Scheme
  • Other
• Other security testing certifications: Certified Ethical Hacker (CEH)

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: Cognizant Integration team provides ongoing maintenance and support with the future enhancements. Application maintenance team will be available to provide incident resolution/problem resolution & request fulfillment. We provide onsite, onshore and offshore delivery in a bespoke and cost-effective delivery model to suit the client's unique requirements along with Service Management provision following ITIL methodology.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: As per agreed SLA with customer
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Basic Testing
• Support levels: As per agreed SLA with customer

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: DNV Business Assurance
• ISO/IEC 27001 accreditation date: 02/07/2021
• What the ISO/IEC 27001 doesn’t cover: Certain locations of Cognizant are not in scope of the certification
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: ISO 22301 – Business Continuity Management System

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  OUR SOCIAL VALUE COMMITMENT; We support and deliver across all identified areas of Social Value. We have provided the below as an example for Fighting Climate Change.; Our Social Value typically has two components:; 1-Reducing the greenhouse gas emissions of clients’ in house software development/support teams.; 2-Training technical teams in ways of working that reduce GHG emissions.; Below is dependent on the size/scope/length of the engagement:; ACTIONS WE WILL UNDERTAKE; • We typically start with a one-day workshop to 1) Define what sustainability is in terms of software development/support. 2) Agree what can be measured, monitored and improved. 3) Produce a comprehensive Social Value Plan outlining our actions.; • We use Cognizant's Carbon Footprint Calculator to measure and report on the IT team’s baseline emissions, using energy as a proxy. This data drives action planning and progress tracking.; • If appropriate, our specialists conduct in-depth assessments of existing services/ways of working and identify areas where environmental impacts can be reduced. This process aligns with the Greenhouse Gas Protocol Product Standard and ISO/IEC 21030 standards for software measurement. We will assess ideas such as 1) cloud migration (eg optimised scalability). 2) Cloud native design (eg microservices and containers). 3) Green software design (eg code that minimises resource usage); • If appropriate, we host workshops to discuss findings and agree changes in ways-of-working.; SUSTAINABILITY PRINCIPLES; We typically run sprints to test changes and measure improvements. We agree ways to integrate these techniques into business as usual.; EMBEDDING THE PRINCIPLES; We train client’s staff in the new ways of working by a blend of joint working, training sessions, and an on-line Sustainability Guide which will cover best practices for sustainable design, development, and operations. We periodically meet with the client to encourage continuous improvement through a blend of refresh training and challenge.

Pricing

• Price: £415 to £1,550 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at inquiryPSandHealth@cognizant.com. Tell them what format you need. It will help if you say what assistive technology you use.