Proventeq Limited
Knowledge Systems Migration to Microsft 365/Viva and Expert Consultancy Services
Proventeq provides expert consultancy services for Digital workplace/Employee Experience implementation using SharePoint online/Microsoft 365/Microsoft Viva for harnessing the collective knowledge. The service includes migration from legacy Knowledge Systems to Microsoft Viva with content classification, Knowledge/Topics classification and information architecture, Knowledge implementation best practices, Workplace/Viva Insights, training, adoption and change management
Features
- Discovery phase to map business needs against SharePoint/Viva
- SharePoint framework extensions to build intuitive UI & integrations
- Viva Topics configuration and set-up
- Viva Insights and additional reporting with LoB's applications using PowerBI
- Legacy Knowledge management consolidation to SharePoint Online/Viva
- All-inclusive migration service - no requirement to purchase additional tools
- Knowledge Management and Viva Topics implementation services
- Jumpstart package to accelerate Viva adoption
- Viva connections and custom extensions to build EX solutions
- Viva Learning configurations and enable Learning & development
Benefits
- Best practices, Full Fidelity migration for compliance and retention
- Business continuity during migration through incremental migration
- Migrate from various sources into Sharepoint Online/Viva
- Prompt support and expert consultancy for best practices migration
- Simpler systems, reduction in support costs through legacy consolidation
- Extend SharePoint online capabilities using Microsoft Viva for knowledge management
- Topic mining capabilities and extensions using SharePoint Syntex
- Solution accelerators to build business application integrations (CRM, ERP etc)
- Content Sync capability between on-premise applications with SharePoint Online
Pricing
£605 to £1,375 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Bids@proventeq.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
9 0 7 5 7 7 7 6 3 4 5 5 9 0 9
Contact
Proventeq Limited
Sarah Churchard
Telephone: 0118 907 9296
Email: Bids@proventeq.com
Planning
- Planning service
- Yes
- How the planning service works
-
Proventeq cloud planning and discovery service provides insight into the source system(s) and identifies the potential issues which may arise when migrating to cloud. This phase of the project will allow customers with a view of their as-is information architecture, data volumes, usage patterns, security models, storage statistics. Proventeq will use their Content Analyzer on the source content to build an items inventory and various content breakdown in Power BI reports to provide an insight into source content. Proventeq will also execute Pre-migrations checks to highlight any potential issues when migrating content into cloud hosted platforms. The findings from Discovery and Analysis would be used to define the scope and feed into the migration design, target implementation architecture design.
Information and taxonomy architecture to deliver improved search capability which can be further extended using NLP based search capability using Azure LUIS and Coginitive services
Identify application integration requirements and offer best of breed integration options taking advantage of Azure Services
UX design considerations to ensure that the usability of the platform is achieved by using SharePoint Framework extensions
Leverage Microsoft 365 ecosystem to further extend SharePoint Online capabilities such as Teams, Flow, Forms, Power Apps and BIt - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Microsoft 365
- SharePoint Online
- Azure Services
Training
- Training service provided
- Yes
- How the training service works
- Tailored SharePoint Online training will be offered as per customer requirements either onsite or virtual classrooms. Also offer 'Train the Trainer' programmes, so that customer internal training team can conduct on-going training to their teams in an on-going basis. Please contact Proventeq directly for details.
- Training is tied to specific services
- Yes
- Services the training service works with
-
- SharePoint Online
- Microsoft 365 Adoption & Change Management services
- Microsoft 365 Compliance & Data Governance Services
- PowerAutomate Business Process Management
- Knowledge Management consultancy Services
- Microsoft Viva enablement
- Viva Insights set-up and custom extensions with LoB's
- Viva Connections & Learning
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Proventeq offer an end-to-end migration service. As part of this, Proventeq takes care of all stages of migration, starting from Discovery through to Design, Configuration, Execution, QA and Post-migration support. Our Migration Methodology follows the industry standard Data Migration ETL (Extract, Transform and Load) principles, for separation of content extraction, transformation and load stages.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- SharePoint Online
- Microsoft 365
- Microsoft Viva Learning
- Microsoft Viva Topics
- Microsoft Viva Insights
- Microsoft Viva Connections
- SharePoint Syntex to enable AI in Content Services
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- How the support service works
- Support for cloud hosting or software services will vary depending upon Buyer requirements and upon the nature of the services supported. Please contact Proventeq directly for details.
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Support response times
Standard support is available 9 AM to 5:30 PM on week days.
Severity 1 - Response time within 4 working hours.
Severity 2 - Response time within 8 working hours.
Severity 3 - Response time within 16 working hours.
Severity 4 - Response time within 24 working hours. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Support response times
Standard support is available 9 AM to 5:30 PM on week days.
Severity 1 - Response time within 4 working hours.
Severity 2 - Response time within 8 working hours.
Severity 3 - Response time within 16 working hours.
Severity 4 - Response time within 24 working hours.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- DNV Business Assurance
- ISO/IEC 27001 accreditation date
- 26/03/2022
- What the ISO/IEC 27001 doesn’t cover
- N/a
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
As a company, we are using a hybrid work approach where we minimize our office overheads for heating and lighting etc., which also means travel to the office is limited, where applicable. We are limiting our onsite customer visits where possible and deploying best-in-class Digital Workplace productivity tools to deliver our work. This approach enables us to reduce our carbon footprint from excessive commuting to work and customer sites.Covid-19 recovery
As we have progressed through the Covid-19 pandemic, we have followed all Government guidelines. We have deployed new ways of working, continuing a remote working model, so that we can deliver customer projects whilst working remotely. We have provided support and guidance to our employees, including allowing sufficient time to recover from Covid to help support their physical and mental well-being. We have also deployed the best digital workplace tooling to enable remote working and sustainable travel solutions.Tackling economic inequality
As a growing SME, we are creating new job opportunities, at various skill set levels. With our Hybrid working model, we are opening up access to talent across greater areas of the country as we are now not so dependent on close-to-office location. We regularly undertake a skills gap analysis to see what resources we require. We are ISO27001 UK certified to ensure IT Security is managed effectively. Our products for customers provide greater efficiency in the use of data within larger government services and private organizations.Equal opportunity
We are an equal opportunities company. We recruit for knowledge and skills and allow flexibility due to our Hybrid working model. This enables us to have a diversified workforce. We demonstrate respect for each other and ensure fairness of approach in our recruitment and selection processes and all interactions with employees and clients. We have a constant learning culture to enable individuals to enhance their personal skill sets.Wellbeing
We encourage employees to take regular breaks for their wellbeing. We have introduced measures to enhance employee mental health such as organizing virtual coffee break sessions, undertaking regular pulse surveys and Senior Management having regular ‘check-in’ sessions with employees. We have adopted various digital tools to measure and support employee wellbeing. Our products/systems provide efficiencies that enable customers to provide greater support to their employees/users, (e.g. through ensuring more efficient and informed public services).
Pricing
- Price
- £605 to £1,375 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Bids@proventeq.com.
Tell them what format you need. It will help if you say what assistive technology you use.