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Syniad IT

IT Operating model assessment, design, build and optimisation

Transitioning to cloud requires changes to the IT Operating Model, incorporating people, process, governance, technology and supplier management. This service undertakes assessment, design, build and optimisation of IT Operating Models to meet the challenges posed by a transition to cloud services.

Features

  • Assessment service to baseline existing maturity
  • Design and build of new IT operating models
  • Optimisation of existing IT operating models
  • Process definition (e.g. IT Service Management)
  • Tool Selection assistance
  • Definition of Governance frameworks
  • Definition of supplier management processes

Benefits

  • Provides clarity of existing process maturity
  • Provides structured roadmap for improvement
  • Provides an actionable plan for next steps
  • Reduces complexity and time to value through templates and experience
  • Provides market knowledge of tooling market to reduce selection time
  • Provides rapid design and build of new and improved processes

Pricing

£850 to £1,650 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at steve@syniadITsolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 0 7 8 1 3 7 4 2 0 7 6 1 8 3

Contact

Syniad IT Steve Morgan
Telephone: 020 3143 3492
Email: steve@syniadITsolutions.co.uk

Planning

Planning service
Yes
How the planning service works
We assess the capability of the existing IT operating model to manage cloud services, recommending and implementing changes to organisation design, staff capabilities, processes, tools and governance models as necessary
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We provide IT Operating Model expertise to ensure that new cloud services are operable, supportable and maintainable once they are transitioned to business-as-usual support.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
Not applicable

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Covid-19 recovery

Covid-19 recovery

The implementation of highly efficient operating models creates efficiencies which allow organisations to grow, thereby creating employment opportunities.

Pricing

Price
£850 to £1,650 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at steve@syniadITsolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.