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SIMPSON ASSOCIATES INFORMATION SERVICES LIMITED

IBM Cognos Analytics Consultancy and Support Services

IBM Cognos Analytics Consultancy and Support Services for Social Housing, Police, Ambulance, Fire, Local & Regional Government and Central Government, Higher Education, NHS. Simpson Associates provide consultancy from planning through to full delivery of IBM cloud solutions. We provide expertise in Business Intelligence, Reporting and Data visualisation.

Features

  • IBM Cognos Analytics
  • Implementation, Consultancy, Support
  • Flexible design options and solutions tailored to requirements
  • Full implementation strategy defining design and plan for migration
  • Identification of security risks
  • Consume reports on mobile devices - iPhone, Android & tablets.
  • Upgrade from Series 7 and Cognos 8 and 10
  • Watson Analytics

Benefits

  • Scalable cloud deployment
  • Create data-driven outcomes
  • Visualize data through interactive dashboards and easily identify performance issues
  • Make confident decisions and improve operational efficiencies
  • Analyse information in volume, combination and complexity
  • Transform business from a reactive operation to a proactive organisation
  • Predictive Insights

Pricing

Service documents

Request an accessible format
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Framework

G-Cloud 15

Service ID

9 0 8 6 2 2 4 4 2 6 8 5 1 5 4

Contact

SIMPSON ASSOCIATES INFORMATION SERVICES LIMITED Alex Gill
Telephone: 01904 234 510
Email: tenders@simpson-associates.co.uk

About your service

Service categories

Cloud Support Services

Ongoing Support

  • Product support capabilities

Service scope

Service constraints
N/A

User support

Email or online ticketing support
Yes
Support response times
2 Hours during weekdays.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
• Our help desk is available from 9:00am to 5:30pm, weekends and bank holidays excluded.
• Calls may be logged 24 hours a day and 7 days a week on our help desk portal. The response time will start from the start of the next working day.
• Calls must be logged by the customer in one of the following ways:
- Email, Telephone or Web Portal
• The call first response time will be no longer than two hours and often much quicker.

• Support calls will be prioritised as follows:
o Priority 1 – the system is unusable with no work around.
o Priority 2 – the system is unusable with an agreed work around or a critical error2 without a work around.
o Priority 3 – all other issues

• Incidents will be resolved in the following time-scales:
o Priority 1 incidents we will endeavour to provide a fix or work around within 2 working days.
o Priority 2 incidents we will endeavour to provide a fix or work around within 2 working days.
o Priority 3 incidents we will endeavour to fix or find a work around within 5 working days.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
No

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Business architect £1,200.00 £700.00
Lead business architect £1,300.00 £900.00
Data architect
Role level UK Rate Offshore Rate
Data architect £1,200.00 £700.00
Senior data architect £1,300.00 £800.00
Chief data architect £1,600.00 £1,200.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £1,200.00 £700.00
Senior enterprise architect £1,300.00 £800.00
Lead enterprise architect £1,300.00 £900.00
Principal enterprise architect £1,600.00 £1,200.00
Network architect
Role level UK Rate Offshore Rate
Network architect £1,200.00 £700.00
Lead network architect £1,300.00 £900.00
Security architect
Role level UK Rate Offshore Rate
Security architect £1,200.00 £700.00
Lead security architect £1,300.00 £900.00
Principal security architect £1,600.00 £1,200.00
Solution architect
Role level UK Rate Offshore Rate
Solution architect £1,200.00 £700.00
Senior solution architect £1,300.00 £800.00
Lead solution architect £1,300.00 £900.00
Principal solution architect £1,600.00 £1,200.00
Technical architect
Role level UK Rate Offshore Rate
Technical architect £1,200.00 £700.00
Senior technical architect £1,300.00 £800.00
Lead technical architect £1,300.00 £900.00
Principal technical architect £1,600.00 £1,200.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £1,600.00 £1,200.00
Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £1,600.00 £1,200.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,600.00 £1,200.00

Cyber security roles

Cyber security audit and assurance
Role level UK Rate Offshore Rate
Lead cyber security audit and assurance £1,300.00 £900.00
Principal cyber security audit and assurance £1,600.00 £1,200.00
Cyber security governance and risk management
Role level UK Rate Offshore Rate
Lead cyber security governance and risk manager £1,300.00 £900.00
Principal cyber security governance and risk manager £1,600.00 £1,200.00
Cyber security monitoring
Role level UK Rate Offshore Rate
Lead cyber security monitoring £1,300.00 £900.00
Principal cyber security monitoring £1,600.00 £1,200.00
Cyber security incident response
Role level UK Rate Offshore Rate
Lead cyber security incident response £1,300.00 £900.00
Principal cyber security incident response £1,600.00 £1,200.00
Cyber security vulnerability management
Role level UK Rate Offshore Rate
Lead cyber security vulnerability management £1,300.00 £900.00
Principal cyber security vulnerability management £1,600.00 £1,200.00
Cyber security digital forensics
Role level UK Rate Offshore Rate
Lead cyber security digital forensics £1,300.00 £900.00
Principal cyber security digital forensics £1,600.00 £1,200.00
Cyber security testing
Role level UK Rate Offshore Rate
Lead cyber security penetration testing £1,300.00 £900.00
Principal cyber security testing £1,600.00 £1,200.00
Cyber security secure design
Role level UK Rate Offshore Rate
Lead cyber security secure systems architecture and design £1,300.00 £900.00
Principal cyber security secure systems architecture and design £1,600.00 £1,200.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Analytics engineer £1,200.00
Senior analytics engineer £1,300.00
Lead analytics engineer £1,300.00
Head of analytics engineering £1,600.00
Data analyst
Role level UK Rate Offshore Rate
Data analyst £1,200.00
Senior data analyst £1,300.00
Principal data analyst £1,600.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £1,200.00
Senior data engineer £1,300.00
Lead data engineer £1,300.00
Head of data engineering £1,600.00
Data ethicist
Role level UK Rate Offshore Rate
Data ethics lead £1,300.00
Head of data ethics £1,600.00
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £1,300.00
Lead data governance manager £1,300.00
Head of data governance £1,600.00
Data scientist
Role level UK Rate Offshore Rate
Data scientist £1,200.00 £700.00
Principal data scientist £1,600.00 £1,200.00
Lead data scientist £1,300.00 £900.00
Head of data science £1,600.00 £1,200.00
Machine learning engineer
Role level UK Rate Offshore Rate
Senior machine learning engineer £1,300.00
Lead machine learning engineer £1,300.00
Performance analyst
Role level UK Rate Offshore Rate
Performance analyst £1,200.00
Senior performance analyst £1,300.00
Lead performance analyst £1,300.00
Head of performance analysis £1,600.00

IT operations roles

Application operations engineer
Role level UK Rate Offshore Rate
Application operations engineer £1,200.00 £700.00
Senior application operations engineer £1,300.00 £800.00
Lead application operations engineer £1,300.00 £900.00
Principal application operations engineer £1,600.00 £1,200.00
Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £1,200.00 £700.00
Senior business relationship manager £1,300.00 £800.00
Lead business relationship manager £1,300.00 £900.00
Change and release manager
Role level UK Rate Offshore Rate
Configuration analyst £1,200.00 £700.00
Change and release analyst £1,200.00 £700.00
Change and release manager £1,300.00 £800.00
Command and control centre manager
Role level UK Rate Offshore Rate
Operations analyst £1,200.00 £700.00
Senior operations analyst £1,300.00 £800.00
Operational control manager £1,300.00 £900.00
Head of command and control £1,600.00 £1,200.00
End user computing engineer
Role level UK Rate Offshore Rate
End user computing engineer £1,200.00 £700.00
Senior end user computing engineer £1,300.00 £800.00
Lead end user computing engineer £1,300.00 £900.00
Principal end user computing engineer £1,600.00 £1,200.00
IT service manager
Role level UK Rate Offshore Rate
IT service analyst £1,200.00 £700.00
IT service manager £1,200.00 £700.00
Senior IT service manager £1,300.00 £800.00
Head of IT service management £1,600.00 £1,200.00
Incident manager
Role level UK Rate Offshore Rate
Incident manager £1,200.00 £700.00
Major incident manager £1,300.00 £800.00
Infrastructure engineer
Role level UK Rate Offshore Rate
Infrastructure engineer £1,200.00 £700.00
Senior infrastructure engineer £1,300.00 £800.00
Lead infrastructure engineer £1,300.00 £900.00
Principal infrastructure engineer £1,600.00 £1,200.00
Infrastructure operations engineer
Role level UK Rate Offshore Rate
Infrastructure operations engineer £1,200.00 £700.00
Senior infrastructure operations engineer £1,300.00 £800.00
Lead infrastructure operations engineer £1,300.00 £900.00
Principal infrastructure operations engineer £1,600.00 £1,200.00
Problem manager
Role level UK Rate Offshore Rate
Problem analyst £1,200.00 £700.00
Problem manager £1,200.00 £700.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk analyst £1,200.00 £700.00
Senior service desk analyst £1,300.00 £800.00
Service desk manager £1,300.00 £900.00
Head of service desk £1,600.00 £1,200.00
Service transition manager
Role level UK Rate Offshore Rate
Service acceptance analyst £1,200.00 £700.00
Service readiness analyst £1,200.00 £700.00
Service transition manager £1,300.00 £800.00
Lead service transition manager £1,300.00 £900.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Business analyst £1,200.00 £700.00
Senior business analyst £1,300.00 £800.00
Lead business analyst £1,300.00 £900.00
Head of business analysis £1,600.00 £1,200.00
Delivery manager
Role level UK Rate Offshore Rate
Delivery manager £1,200.00 £700.00
Senior delivery manager £1,300.00 £800.00
Head of (Agile) delivery management £1,600.00 £1,200.00
Digital portfolio manager
Role level UK Rate Offshore Rate
Digital portfolio analyst £1,200.00 £700.00
Digital portfolio manager £1,200.00 £700.00
Senior digital portfolio manager £1,300.00 £800.00
Head of portfolio £1,600.00 £1,200.00
Product manager
Role level UK Rate Offshore Rate
Product manager £1,200.00 £700.00
Senior product manager £1,300.00 £800.00
Lead product manager £1,300.00 £900.00
Head of product £1,600.00 £1,200.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,200.00 £700.00
Service owner
Role level UK Rate Offshore Rate
Service owner £1,200.00 £700.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £1,200.00 £700.00
QAT analyst £1,200.00 £700.00
Senior QAT analyst £1,300.00 £800.00
Lead QAT analyst £1,300.00 £900.00
Test engineer
Role level UK Rate Offshore Rate
Tester (test engineer) £1,200.00 £700.00
Test engineer £1,200.00 £700.00
Senior test engineer £1,300.00 £800.00
Lead test engineer £1,300.00 £900.00
Test manager
Role level UK Rate Offshore Rate
Test manager £1,200.00 £700.00
Head of test £1,600.00 £1,200.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
DevOps engineer £1,200.00
Senior DevOps engineer £1,300.00
Senior DevOps engineer - management £1,300.00
Lead DevOps engineer £1,300.00
Lead DevOps engineer - management £1,300.00
Principal DevOps engineer £1,600.00
Principal DevOps engineer - management £1,600.00
Frontend developer
Role level UK Rate Offshore Rate
Frontend developer £1,200.00
Senior frontend developer £1,300.00
Lead frontend developer £1,300.00
Head of frontend development £1,600.00
Software developer
Role level UK Rate Offshore Rate
Developer £1,200.00
Senior developer £1,300.00
Senior developer - management £1,300.00
Lead developer £1,300.00
Lead developer - management £1,300.00
Principal developer £1,600.00
Principal developer - management £1,600.00

User-centred design roles

Accessibility specialist
Role level UK Rate Offshore Rate
Accessibility specialist £1,200.00 £700.00
Senior accessibility specialist £1,300.00 £800.00
Head of accessibility £1,600.00 £1,200.00
Content designer
Role level UK Rate Offshore Rate
Content designer £1,200.00 £700.00
Senior content designer £1,300.00 £800.00
Lead content designer £1,300.00 £900.00
Head of content design £1,600.00 £1,200.00
Content strategist
Role level UK Rate Offshore Rate
Content strategist £1,200.00 £700.00
Graphic designer
Role level UK Rate Offshore Rate
Graphic designer £1,200.00 £700.00
Senior graphic designer £1,300.00 £800.00
Lead graphic designer £1,300.00 £900.00
Head of graphic design £1,600.00 £1,200.00
Interaction designer
Role level UK Rate Offshore Rate
Interaction designer £1,200.00 £700.00
Senior interaction designer £1,300.00 £800.00
Lead interaction designer £1,300.00 £900.00
Head of interaction design £1,600.00 £1,200.00
Service designer
Role level UK Rate Offshore Rate
Service designer £1,200.00 £700.00
Senior service designer £1,300.00 £800.00
Lead service designer £1,300.00 £900.00
Head of service design £1,600.00 £1,200.00
Technical writer
Role level UK Rate Offshore Rate
Technical writer £1,200.00 £700.00
Lead technical writer £1,300.00 £900.00
User researcher
Role level UK Rate Offshore Rate
User researcher £1,200.00 £700.00
Senior user researcher £1,300.00 £800.00
Lead user researcher £1,300.00 £900.00
Head of user research £1,600.00 £1,200.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Centre for Assessment
ISO/IEC 27001 accreditation date
Wednesday 24 April 2024
What the ISO/IEC 27001 doesn’t cover
N/A - nothing is out of scope
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
Centre for Assessment
ISO 9001 accreditation date
Friday 12 April 2024
What the ISO 9001 doesn’t cover
N/A - nothing is out of scope
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
A444f6ed-9284-4861-a438-f71c034d376a
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
7d45789f-05cf-41b5-845d-2ae8f0680bd2
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Plans for positive actions with community groups.
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@simpson-associates.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.