COMPLIMIND LTD.

CompliMind: AI-powered compliance and assurance platform for estates and facilities

CompliMind is a secure AI platform helping Estates and Facilities teams strengthen assurance, governance, and compliance. It streamlines access to regulatory and policy information, supports evidence based reporting and policy management, and uses AI to surface relevant requirements, improving assurance and confidence in compliance management across complex estates operations.

Features

• Smart Search: AI-powered search across guidance, policies and compliance documents.
• Report Writing: Automate audit and assurance reporting from evidence
• Policy Review: Highlight relevant standards and updates for quick review.
• Assurance Hub: Central workspace for managing compliance actions and evidence.
• Live Insights and Reporting: Compliance dashboard for progress and risks
• Remote Platform Access: Secure browser interface for remote access
• Role-Based Access: Tailored permissions for Estates, Facilities and Governance
• Visible Audit Trail: Full policy visibility for actions, edits, versions
• Cloud Hosting: UK-based cloud infrastructure with encryption and resilience.
• IT Security: Assured against NHS, GDPR and Cyber Essentials Plus.

Benefits

• Find information instantly using AI-powered Smart Search tools.
• Reduce reporting time with automated, ready-to-use assurance reports.
• Enable compliance gap identification and corrective action planning.
• Centralise evidence and version history to streamline audits.
• Improve decisions with compliance dashboards and policy insights.
• Secure remote collaboration across estates/facilities teams
• Maintain audit readiness with complete traceability and role-based access control.
• Simplify governance reviews through live dashboards and automated progress tracking.
• Ensure policy alignment with current NHS and regulatory requirements.
• Strengthen policy oversight with assured NHS and GDPR security.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at carl@complimind.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

909252545881609

Contact

Dr Carl-Magnus von Behr
07552877625
carl@complimind.co.uk

About your service

• Service categories:

  Application Development and Deployment

  AI platforms

  • Search and knowledge discovery

  AI life cycle

  • Trustworthy AI Software

  AI software services

  • Conversational AI Software Services
  • Computer Vision AI Software Services
  • Generative AI Software Services
  • Document AI Software Services
  • Anomaly Detection AI Software Services
  • Personalize AI Software Services
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: CompliMind is accessed through a standard web browser and requires an internet connection. The service is compatible with current mainstream browsers. Support is available during UK business hours only, Monday to Friday, 09:00 to 17:00. Planned maintenance is scheduled outside business hours where possible and may result in temporary service unavailability. Planned maintenance is notified in advance, including expected timing and impact.
• System requirements:
  • Modern web browser (Chrome, Edge, Safari, Firefox latest versions).
  • Stable internet connection.
  • Desktop or laptop device recommended for full functionality.

User support

• Email or online ticketing support: Yes
• Support response times: Yes. CompliMind provides email and phone support during UK business hours (Monday to Friday, 09:00–17:00). All support requests receive an initial response within one working day. High-priority issues, such as access or service availability, are acknowledged within four hours. Queries received outside business hours or at weekends are reviewed the next working day. Support includes technical troubleshooting, user onboarding guidance, and administrative assistance.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: CompliMind provides onboarding and standard support to help customers set up and operate the service. Onboarding (included): remote onboarding is provided at the start of the service to support initial setup, configuration and administrator training. Onboarding is included in the service price. Standard support (included): email and in app support is available for all users during business hours, Monday to Friday, 09:00 to 17:00 UK time. Support covers guidance on using the service and resolving technical issues. Training and masterclasses (optional): in-person training and masterclasses can be provided on request. Costs are provided in the CompliMind pricing documentation. Technical account management: a named technical account manager is provided to support onboarding, ongoing service queries and coordination of support requests.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: CompliMind provides a structured onboarding process to help teams start using the service quickly and confidently. Each new organisation receives guided setup support, including user account configuration, permissions management, and integration with existing governance workflows.; ; Online training sessions are available for Estates, Facilities, and Compliance staff, covering document upload, Smart Search, policy review, and assurance reporting. These can be delivered live via video call or through recorded modules. ; ; Comprehensive user documentation, including quick-start guides, walkthrough videos, and administrator manuals, is provided through the Platform. ; ; Dedicated onboarding support is coordinated by the assigned Technical Account Manager, who ensures that initial configuration, role setup, and data governance requirements are complete before go-live. Post-deployment, users have access to helpdesk support and in-app feedback tools for additional assistance or refresher training.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats:
  • Interactive online knowledge base and FAQs
  • Step-by-step video tutorials
  • In-app tooltips and contextual help
  • Implementation and configuration checklist
• End-of-contract data extraction: At the end of a contract, CompliMind provides a secure, structured data extraction process to ensure that organisations retain full ownership and control of their information. All documents, metadata, audit logs, and user activity records can be exported in standard open formats (for example, CSV, JSON, or DOCX). Exports are generated and verified by the CompliMind support team.; ; The extracted data can be transferred via an encrypted download link or delivered to an authorised storage location, according to the organisation’s preference. CompliMind verifies successful data transfer and provides written confirmation upon completion.; ; Following data extraction, all records are securely deleted from the CompliMind platform and the underlying Microsoft Azure and Google Cloud systems in accordance with NIST SP 800-88 data destruction standards. No data is retained beyond the agreed retention period.; ; Standard data export is included as part of the off-boarding process at no additional cost. Where organisations require enhanced migration support (for example, tailored data mapping, reformatting, or coordination with third-party systems), this can be provided as an optional, chargeable service as outlined in the pricing documentation.
• End-of-contract process: At the end of the contract, CompliMind provides a structured off-boarding and data-handover process to ensure that organisations retain full ownership and control of their information. All customer data (including documents, metadata, audit logs, and configuration records) remains the property of the contracting organisation.; ; Within the contract price, CompliMind provides full data export in open formats, written confirmation of deletion, and deactivation of user accounts. Once the organisation confirms successful receipt of its data, CompliMind securely deletes all remaining records from Microsoft Azure and Google Cloud infrastructure in accordance with NIST SP 800-88 data destruction standards.; ; Standard data export is included at no additional cost. Where organisations require enhanced migration support (for example, tailored data mapping, reformatting, or coordination with third-party systems), this can be provided as an optional, chargeable service as outlined in the pricing documentation.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: CompliMind onboarding and offboarding documentation is designed to be clear, easy to read, and accessible through standard web browsers without the need for additional software. All materials use plain English, consistent headings, and high-contrast layouts to support readability. Content is provided in both online and downloadable PDF formats, with videos including captions and written transcripts where available.; ; While the documentation has not yet been formally audited against WCAG standards, it follows NHS digital design principles and incorporates accessibility best practices such as descriptive link text, logical navigation, and scalable text. Users can adjust browser display settings (for example, font size or contrast) to suit their preferences.; ; Accessibility improvements are made through user feedback and periodic review, with plans to align future documentation updates more closely with WCAG 2.1 AA guidance. Users requiring additional assistance - such as alternative file formats, verbal guidance, or one-to-one onboarding support - can contact the CompliMind support team for help.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: CompliMind is accessible on mobile devices through a responsive web interface optimised for viewing documents, dashboards, and search results. Users can securely browse policies, check compliance status, and view reports on the move. However, some advanced functions, such as policy review, assurance report writing, and administrative configuration, are available on the desktop version only. The desktop experience is recommended for full editing, report generation, and workflow management.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: CompliMind provides a secure, browser-based web interface for all authorised users. The interface allows users and teams to search, review, and manage compliance documents; generate assurance reports; and track actions in real time. It includes role-based dashboards, interactive policy review tools, and structured report templates. Administrators can manage users, permissions, and audit logs through the same interface.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: The service has been designed with accessibility principles in mind, following NHS digital design guidelines and elements of the WCAG 2.1 AA framework. While a formal accessibility audit has not yet been completed, informal testing has been carried out using standard assistive tools such as screen readers and browser-based accessibility extensions.; ; Early user testing with NHS Estates and Governance staff included participants using keyboard-only navigation and high-contrast settings. Feedback from these sessions has informed improvements to layout clarity, colour contrast, and focus visibility.; ; Accessibility remains a key development objective. Future product updates will include structured accessibility testing and independent review to ensure continued progress toward WCAG 2.1 AA compliance. Users requiring accessibility support or adjustments can contact the support team directly for assistance.
• API: Yes
• What users can and can't do using the API: The CompliMind API lets users integrate CompliMind’s AI compliance capabilities into existing workflow tools via REST endpoints. To set up the service through the API, users provision an organisation (tenant) and environment, create a service account, and issue an API key or token for authenticated calls. Users can then register the core resources they will manage and connect the content by submission.; ; Once live, changes are made via standard create, update, and delete operations: add or deactivate accounts, rotate credentials, update project metadata, change which document sources are connected, and trigger re-analysis when inputs or scope change. Outputs are returned as structured JSON, alongside audit-ready logging.; ; Limitations: the API is designed for integration, not end-to-end self-serve administration. Some configuration, including billing, SSO, and certain enterprise security controls, is handled through onboarding rather than exposed endpoints. Service availability and accuracy are provided on an “as is” basis, so validate outputs where safety, legal, or financial risk applies.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: CompliMind can be customised to meet customer requirements through configuration and optional services. Customisable elements include user roles and tailored permissions, organisation templates, dashboards and reporting outputs, workflows for reviews and approvals, and integrations with third party systems such as SharePoint, CAFM and DMS. Optional modules and single sign-on can also be provided where required. Customisation is delivered in collaboration with CompliMind. Requirements are captured during onboarding or as part of ongoing service reviews, then implemented by the CompliMind team through configuration, templates, and integration setup. Customers can request changes to reflect organisational policies, assurance frameworks, reporting formats, and governance processes. Any customer can request customisation for their organisation. Changes are agreed and delivered through the named technical account manager and support team. Optional modules, integrations and bespoke work are delivered as additional services, with pricing provided in the pricing documentation.

Scaling

• Independence of resources: CompliMind is built on third-party UK cloud infrastructure, which provides dedicated resource allocation, autoscaling, and performance isolation for each customer organisation. The cloud infrastructure's autoscaling ensures that high demand from one customer does not affect another’s performance. Resource usage is continuously monitored, and additional capacity is provisioned automatically during peak activity. This architecture guarantees consistent speed, reliability, and data security across all users, regardless of concurrent load or the number of active sessions.

Analytics

• Service usage metrics: Yes
• Metrics types: CompliMind provides usage metrics to help organisations monitor engagement and performance while protecting user privacy. Administrators can view individual activity levels, such as logins and total questions asked. Aggregated analytics show trends such as most-accessed document types, common query themes, and estimated time savings across the organisation. These insights support assurance reporting and service optimisation. Metrics are available through administrator dashboards.
• Reporting types: Real-time dashboards
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Other
• Other data at rest protection approach: CompliMind encrypts all stored data using AES-256 encryption at rest within independent third-party UK cloud datacentres. Database records, document files, and backups are protected with unique encryption keys managed through Azure Key Vault. Physical access is restricted and monitored under ISO 27001 and SOC 2 controls, ensuring full compliance with GDPR requirements.
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure

Data importing and exporting

• Data export approach: Users request data export through the CompliMind support team at contract end or upon authorised request. The export includes all documents, metadata, and audit logs in open formats such as CSV or ODF. Exports are prepared securely by CompliMind engineers and provided via encrypted download link or transfer to an authorised storage location.
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats:
  • JSON
  • XLSX
  • ZIP
  • DOCX
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • DOCX
  • XLSX
  • TXT
  • PPTX
  • DWG
  • PNG
  • JPG
  • SVG
  • HTML

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: CompliMind does not provide a direct service-level guarantee to customers but operates under the availability SLAs of its underlying cloud providers, Microsoft Azure and Google Cloud. These providers commit to a minimum of 99.9% uptime for core infrastructure and managed services, including hosting, storage, and authentication.; ; CompliMind’s service availability therefore reflects these third-party guarantees. The platform is hosted in Microsoft Azure UK South and UK West regions, with automatic redundancy and continuous monitoring to minimise disruption. Google Cloud is used within the European Economic Area (EEA) for transient AI processing and authentication, covered by equivalent SLA terms.; ; Availability and performance are tracked continuously using Azure Monitor and internal alerting systems. Routine maintenance and updates are scheduled outside standard UK working hours.; ; As CompliMind does not issue refunds or direct service credits to users, any applicable credits or remedies are governed by the SLAs of Microsoft or Google. These cloud providers define service-credit thresholds based on verified downtime incidents. CompliMind’s reliance on certified infrastructure ensures high resilience, business continuity, and compliance with NHS and UK government cloud standards.
• Approach to resilience: CompliMind is hosted on independent third-party (Azure and Google Cloud) UK cloud infrastructure, designed to provide inherent resilience through geographically distributed datacentres in the UK South and UK West regions. The platform benefits from Azure’s and Google Cloud's managed redundancy, backup, and fault-tolerant architecture.; ; At present, CompliMind operates as a single-region deployment with resilience achieved through high-availability infrastructure, automated monitoring, and regular backups. As usage scales, the platform can be expanded to include additional redundancy and load balancing across multiple regions if required by contracting organisations.
• Outage reporting: CompliMind continuously monitors system performance and service uptime through Azure Monitor and internal alerting tools. If an outage or service degradation is detected, alerts are automatically sent to the CompliMind engineering and support teams for immediate investigation.; Customers are informed of confirmed outages or critical incidents via email notifications to registered administrators. Each notification includes a description of the issue, expected impact, and progress updates until normal service is restored.; CompliMind does not currently operate a public-facing status dashboard or API for outage reporting.; The CompliMind team reviews any significant incident to identify improvements in monitoring, communication, or recovery processes.

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: Access to CompliMind management interfaces and support tools is restricted to authorised CompliMind staff through individual, role-based accounts. Administrative access requires multi-factor authentication (MFA) via Google Workspace or Azure AD. Privileged actions are limited to designated personnel and logged for audit purposes.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: CompliMind follows a structured but proportionate approach to security governance based on NHS Data Security and Protection Toolkit (DSPT) requirements and the UK GDPR. Security responsibilities are assigned to senior management, with oversight provided through regular reviews of access controls, incident response procedures, and data protection measures. The platform’s infrastructure relies on Microsoft Azure and Google Cloud, both of which maintain ISO 27001 and SOC 2 certifications. CompliMind’s internal policies cover device security, account management, and supplier assurance. Security risks and incidents are documented, reviewed, and resolved through internal governance processes.
• Information security policies and processes: CompliMind maintains a comprehensive set of information security policies aligned with Cyber Essentials Plus and the NHS Data Security and Protection Toolkit (DSPT). These policies cover access control, data protection, incident response, acceptable use, device management, and supplier assurance.; ; Security responsibilities are overseen by the senior leadership team, with designated leads for data protection and operational security. Policy adherence is reinforced through internal reviews, staff training, and mandatory onboarding for all team members. Developers and engineers follow secure coding, patch management, and change-control procedures to prevent unauthorised system changes.; ; All company devices are encrypted, protected by strong authentication, and monitored for compliance. Access to production environments is restricted to authorised personnel using role-based controls.; ; Security incidents or policy breaches are reported directly to the security lead and logged in the incident management register for review and resolution. Lessons learned are incorporated into future updates of policies and procedures.; ; CompliMind reviews its information security policies annually or following any significant system, organisational, or regulatory change, ensuring continuous alignment with UK GDPR and NHS security standards.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: CompliMind follows supplier-defined change management processes aligned with Cyber Essentials Plus and NHS DSPT principles. All configuration changes are tracked in version control systems and undergo peer review before deployment. Infrastructure changes are deployed through Azure DevOps pipelines with audit trails and rollback capability. Each change is assessed for potential security, privacy, and performance impact prior to release. Updates are tested in staging environments before production deployment. Configuration baselines, dependencies, and components are regularly reviewed to maintain integrity, with security updates applied promptly in line with vendor guidance.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: CompliMind operates a formal Threat and Vulnerability Management process aligned with ISO 27001. Threat intelligence is collected from vendor advisories, alerts, cloud provider bulletins, and NCSC guidance. Automated vulnerability scanning and annual third-party penetration testing identify threats. A risk-based prioritisation model assesses impact, exploitability, and asset criticality. Critical security patches are applied within 14 days via formal change management. All configuration changes are logged and reviewed. Infrastructure monitoring supports continuous vulnerability detection.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: CompliMind maintains security and audit logs across all critical infrastructure and networks. Logs monitor unauthorised access, configuration changes, failed authentication, and unusual data access patterns. Azure monitoring and alerts identify potential compromises. Logs are protected against tampering and retained for defined periods. Incidents are reviewed with immediate escalation for security concerns. Response timescales are risk-based, with critical incidents addressed immediately. Post-incident reviews inform control updates and threat intelligence.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: CompliMind maintains a documented incident management process aligned with NCSC guidance and Cyber Essentials Plus, ISO 27001 requirements. Pre-defined workflows cover common events such as unauthorised access attempts, service disruptions, or data integrity issues. Users can report incidents directly via email, which triggers immediate triage by the technical and data protection leads. Each incident is logged, prioritised by severity, and investigated through containment and remediation steps. Customers are informed promptly if affected and receive an incident summary report outlining impact, actions taken, and preventive measures implemented.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 7.5%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 12.5%
• Over £5,000,001: 15%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Citation ISO Certification Limited
• ISO/IEC 27001 accreditation date: Wednesday 11 February 2026
• What the ISO/IEC 27001 doesn’t cover: Whole organisation covered
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Citation ISO Certification Limited
• ISO 9001 accreditation date: Wednesday 17 December 2025
• What the ISO 9001 doesn’t cover: Whole organisation covered
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: Dc5b39c5-cd3d-4adf-aeb0-c9c2a4e08349
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 9005c6d6-114b-4be2-aa11-faf5f76c1dc1
• Other security certifications: Yes
• Any other security certifications:
  • NHS DSPT Self-Assessment (Standards exceeded)
  • ISO 14001 certification
  • ISO 42001 certification

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at carl@complimind.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.