IB BOOST LTD

OCTANE Data Integration and Reporting for Law Enforcement

IB Boost’s OCTANE platform is a customisable, secure, data integration, reporting and analytics platform including case and quality management modules allowing organisations to develop workflows, forms, reports and dashboards in a shared, modern web-based platform. OCTANE for Law Enforcement and Policing includes sector specific accelerators and domain expert services.

Features

• SaaS-style deployment for Law Enforcement and Policing multi-agency data sharing
• Advanced analytics and reporting capabilities including real-time dashboards for performance
• Artificial Intelligence (AI) and Machine Learning integrated with standard connectors
• Scalable: no data set size or analytics requirement too large
• Unlimited range of APIs and external integration with ORQA robots
• Case management workflows for Law Enforcement procedures
• LEO Modules for: SOC, MoRiLE, Tasking, Threat Management, Referrals, etc.
• Evidence and Quality management of Law Enforcement procedures
• Orchestration and collaboration on document management and scheduling
• Law Enforcement specific case management workflows for forensics, prosecution, etc.

Benefits

• Low-cost and flexible analytics, visualisations, business intelligence and reporting tools
• Fully extensible to utilise custom business domain data and workflows
• Custom workflows, task management and alerts for optimal productivity
• Fully managed SaaS or private service options with customisable SLAs
• Multi-organisation data sharing and coordination with secure and granular permissions
• Integrate and reconcile any data-source even API-less legacy systems
• Produce publication ready documents with analytics and self-service scheduled extracts
• Run hybrid/private network nodes for in-house integrations and use-specific portals
• Secure platform: HMG Security Policy Framework compliant OFFICIAL-SENSITIVE and higher
• Out-of-the-box law enforcement-specific data models and workflows accelerate projects

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@ibboost.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

911116736633593

Contact

Nicholas Goodley
+44 118 230 1337
tenders@ibboost.com

About your service

• Service categories:

  Applications

  Production and operations

  • Other operations

  Service industry and public sector operations

  • Police
  • Other
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: Offered services are designed to run on public cloud, however the platform can run on private or hybrid cloud. Cloud application availability is dependent on the desired cloud infrastructure platform suggested e.g. Azure, AWS, GCP, etc. and integration capabilities with Buyer's own infrastructure (where applicable).
• System requirements:
  • Modern browsers and operating systems on end-user devices
  • For legacy configuration, at least IE 11 and Windows Vista
  • Systems to be integrated must be accessible from chosen system

User support

• Email or online ticketing support: Yes
• Support response times: Standard SLA terms down to 30 minutes for P1 events and longer for less severe priorities. For non-critical questions, typical turnaround is within a day dependent on complexity.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: None
• Onsite support: Yes, at extra cost
• Support levels: Offered services are designed to run on public cloud, however the platform can run on private or hybrid cloud. Cloud application availability is dependent on the desired cloud infrastructure platform suggested e.g. Azure, AWS, GCP, etc. and integration capabilities with Buyer's own infrastructure (where applicable).
• Support available to third parties: Yes
• AI chatbot: No

Onboarding and offboarding

• Getting started: We provide onsite training, supplemented by phone, email and documentation, as well as user documentation.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • ODF
  • PDF
• End-of-contract data extraction: Users can export all their data using self-service mechanisms at any time.
• End-of-contract process: The service will simply be switched off and the accounts deactivated. In a private installation, all services and provisioned machines would need to be deleted. There is no deactivation charge in our public shared-platform instances. Any additional costs of exit or migration or transfer of service not already defined as part of the service offering will be charged at our SFIA rate card and will not be included in our subscription cost.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Service levels are configurable according to client requirements. Service desk, email, phone, live chat, and on-site support are available. Support is accessible to third-party suppliers. 24/7 to 9-5 to on-demand support models available with standard support P1 response times of one hour and incident escalation options, as needed. We provide a cloud support engineer during UK business hours and a technical account manager for out-of-hours escalation.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: RESTful and SOAP web interface APIs for various business and administrative services
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: None
• API: Yes
• What users can and can't do using the API: Users can configure, execute and retrieve results via the API for all primary functions.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: The service can be customised for use according to client requirements including network connectivity, numbers of users, and number of parallel processes. Connectivity and integration with private or hybrid clouds is possible. The platform can utilise customised testing and automation scripts of the user's own design. In private instances of the platform, the users can define their own super users who can control the users of the platform and the functions they have the ability to use.; Further business objects, data forms, workflows, event triggers, task queues, short-cuts, views, reports and extracts and reference data lists can all be customised to varying degrees in the OCTANE platform.

Scaling

• Independence of resources: Instances by default are private and entirely dedicated to clients or subject to community agreement in community cloud instances.

Analytics

• Service usage metrics: Yes
• Metrics types: Standard reports on users and costs
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
  • Other
• Other data at rest protection approach: Where required, data can be encrypted using cloud-specific data storage encryption procedures, and can further be encrypted at the OS-level should it be required
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Self-service mechanisms in the web UI
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • XLS
  • PDF
  • XML
  • JSON
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • XLS
  • TXT
  • XML
  • JSON

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: 98% - This is the standard service level expected. Higher SLAs are available subject to separate service fees, primarily resulting from increased IaaS costs for such availability. Application uptime-only guarantee when related to private cloud or on-premise infrastructure.; Refund available for 200% of the supplier-caused service unavailability up to a maximum of the month's service charges, calculated on a service-month basis.
• Approach to resilience: Our service uses distributed service-discovery, and active monitoring to ensure sufficient resources available to provide high-availability. The platform can be spread across multiple availability zones to ensure availability even with regional cloud service disruptions.
• Outage reporting: A web dashboard, API and email alerts are all available with usage restrictions.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
• Other user authentication: Spring Security is used to implement the above described authentication mechanisms.
• Access restrictions in management interfaces and support channels: Management interfaces can have additional access constraints such as use of bastion hosts, whitelisted IP address and 2FA.; ; All access needs to come in via dedicated VPNs controlled by multi-factor authentication by named accounts. Further restrictions via security groups at the IaaS cloud-platform level limit the potential originating source of threats.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
• Description of management access authentication: Spring Security is used to implement the above described authentication mechanisms.

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Cyber Essentials Plus
• Information security policies and processes: Policies are enforced technically where possible. Where they aren't, documentation of procedures and policies exists to ensure all access and use of data and systems conforms to specification. A board member is dedicated to security principles and all reporting eventually ends up in this reporting line.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Source-control and automation-first principles applied to all. All components have full-history, audited version source control. All artifacts are created with unique, canonical identifiers and checksums. All releases are based upon manifests of these canonical identifiers and checks done to ensure installation integrity. Security checks are conducted with automated tools and manual peer review.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Our service platform is built in full awareness of the modern threat environment and the service designed appropriately. For public platforms, mitigating actions are taken wherever possible to implement least privileges necessary for the tasks at hand. Services are proactively monitored for unexpected usage behaviour. For private platforms, we can configure additional access controls and additional functionality to take advantage of the more sanitised environment.; ; Patching can be done intraday with minimal service interruption for severe issues and we are on mailing lists for primary zero-day exploits.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Monitoring of logs for unexpected packets, or usage. Implementation of restrictive firewall rules. Email and chat channel alerts for unexpected behaviour. We respond to any alerts based on such behaviour being identified with the utmost priority.
• Incident management type: Supplier-defined controls
• Incident management approach: We have policies and procedures in the manner of ITIL service management processes for all activities relating to our platform and can provide reports accordingly.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: A free trial account can be established depending on use case with appropriate constraints on usage (e.g. limited numbers of results, non persistent reports, etc.)

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 2cf5b8bc-7c45-43dd-94da-b2c4723885c8
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 9f4c134e-54ff-458a-a7ea-6a451762e599
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@ibboost.com. Tell them what format you need. It will help if you say what assistive technology you use.