EXACTLY TECH LTD
Digital Transformation for Housing & Property Services
Digital Transformation for Housing & Property Services helps organisations improve efficiency by modernising systems, processes and data. The service delivers practical digital change through process redesign, system integration, data migration and cloud enablement, supporting discovery, implementation, training and ongoing optimisation to improve operational performance and customer outcomes.
Features
- End-to-end digital transformation delivery from discovery to live operation
- Process redesign to reduce manual effort and improve service efficiency
- Cloud system integration across housing, repairs, finance and asset platforms
- Data auditing, migration and improvement for accurate operational reporting
- Technology-agnostic advice supporting informed system and vendor decisions
- Secure-by-design architecture aligned to public sector security expectations
- Structured project management and governance for controlled delivery
- User training and change support to maximise adoption and value
- Operational readiness and accessibility testing before go-live
- Ongoing support and optimisation to continuously improve performance
Benefits
- Reduces manual processing and improves day-to-day operational efficiency
- Improves data accuracy and visibility across connected housing systems
- Speeds up delivery of digital change through structured implementation
- Reduces integration complexity between existing and new cloud systems
- Improves customer and resident experience through streamlined processes
- Lowers operational risk through secure, well-governed delivery
- Supports informed technology decisions and avoids costly vendor lock-in
- Improves staff adoption through targeted training and change support
- Reduces ongoing support costs through optimisation and automation
- Enables scalable services to support future organisational growth
Pricing
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
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Framework
G-Cloud 15
Service ID
9 1 1 5 3 2 2 7 3 9 4 2 7 9 1
Contact
EXACTLY TECH LTD
Richard Libby
Telephone: 07376 782551
Email: info@exactly.tech
About your service
- Service categories
-
Cloud Support Services
Set Up and Migration
- Project management and governance
- Mobilisation coordination
Service scope
- Service constraints
- The service is delivered primarily remotely using secure cloud-based tools. On-site support can be provided by prior agreement. The service supports digital transformation, integration and optimisation of cloud-based services and does not include hosting or management of physical infrastructure. Effective delivery depends on timely access to systems, data, documentation and key stakeholders. Delivery timescales may be affected by third-party suppliers, data quality and the complexity of existing technology environments.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- Support requests submitted by email or online ticketing are acknowledged within one business day. During standard working hours, responses are typically provided within four business hours. Weekend and bank holiday support is not included as standard but can be provided by prior agreement. Response times may vary depending on the nature and priority of the request.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- No
- Web chat support
- No
- Support levels
- Support requests submitted by email or online ticketing are acknowledged within one business day. During standard working hours, initial responses are typically provided within four business hours. Weekend and bank holiday support is not included as standard but can be provided by prior agreement. Response times may vary depending on the priority and complexity of the request.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £100.00 | £775.00 |
| Senior enterprise architect | £1,150.00 | £875.00 |
| Lead enterprise architect | £1,250.00 | |
| Principal enterprise architect | £950.00 | £1,350.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £650.00 | £500.00 |
| Solution architect | £850.00 | £650.00 |
| Senior solution architect | £1,050.00 | £800.00 |
| Lead solution architect | £1,200.00 | £800.00 |
| Principal solution architect | £1,350.00 | £1,000.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,350.00 | £1,000.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £450.00 | £350.00 |
| Junior business analyst | £600.00 | £450.00 |
| Business analyst | £800.00 | £600.00 |
| Senior business analyst | £950.00 | £725.00 |
| Lead business analyst | £1,100.00 | £850.00 |
| Head of business analysis | £1,250.00 | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,200.00 | £900.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice frontend developer | £350.00 | £275.00 |
| Junior frontend developer | £500.00 | £375.00 |
| Frontend developer | £850.00 | £750.00 |
| Senior frontend developer | £950.00 | £795.00 |
| Lead frontend developer | £1,050.00 | £800.00 |
| Head of frontend development | £1,200.00 | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice developer | £350.00 | £275.00 |
| Junior developer | £550.00 | £425.00 |
| Developer | £750.00 | £575.00 |
| Senior developer | £950.00 | £725.00 |
| Senior developer - management | £1,050.00 | £800.00 |
| Lead developer | £1,100.00 | £900.00 |
| Lead developer - management | £1,200.00 | £900.00 |
| Principal developer | £1,300.00 | £1,000.00 |
| Principal developer - management | £1,350.00 | £1,050.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@exactly.tech.
Tell them what format you need. It will help if you say what assistive technology you use.