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TORCHBOX LTD

BigQuery Implementation and Support

Our BigQuery service provides advanced data processing and analytics solutions, seamlessly integrating with Google Analytics. We help you store, process, and analyse large datasets efficiently, enabling real time data-driven decisions that enhance performance and strategy.

Features

  • Data storage and management with BigQuery
  • ETL (extract/transform/load) and ELT (extract/load/transform) implementation
  • Integration with Google Analytics for comprehensive insights
  • Query customisation for specific data analysis needs
  • Real-time analytics for instant insights
  • Data visualisation tools for clear reporting
  • Scalability to handle growing data volumes
  • Security measures to protect sensitive information
  • Automated reports for streamlined decision-making
  • Ongoing support to optimise BigQuery utilisation

Benefits

  • Store and manage large datasets efficiently
  • Transform data to meet analytical needs
  • Gain comprehensive insights from Google Analytics integration
  • Analyse data effectively with customised queries
  • Make informed decisions with instant analytics
  • Recognise trends and opportunities through clear visuals
  • Scale seamlessly with growing data needs
  • Protect data with robust security measures
  • Save time with automated reporting
  • Fully leverage BigQuery capabilities with continued support

Pricing

£500 to £1,500 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at business@torchbox.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 1 3 3 2 9 2 3 0 7 8 9 9 2 3

Contact

TORCHBOX LTD Paul Vetch
Telephone: 07976297092
Email: business@torchbox.com

Planning

Planning service
Yes
How the planning service works
Yes
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Yes
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Yes
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Yes

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Standard support is offered within UK office hours excluding bank holidays. Customised support packages are available.

User support

Email or online ticketing support
Email or online ticketing
Support response times
4 hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
Via Slack
Support levels
Our standard response time SLA for p1 and p2 issues is 4 hours

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
QMS International Ltd
ISO/IEC 27001 accreditation date
18th October 2021
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Fighting climate change

Fighting climate change

As a BCorp we have to adhere to stringent rules and regulations that align our activities to benefit all people, communities and the environment.

Pricing

Price
£500 to £1,500 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at business@torchbox.com. Tell them what format you need. It will help if you say what assistive technology you use.