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ATKINSRÉALIS UK LIMITED

CIRRUSmaps™ Web Mapping Platform

CIRRUSmaps™ is a flexible web mapping platform, built using industry leading Open Source software. It provides a scalable and configurable solution, for customers wishing to turn location-based data into valuable business information. Using the best open source software, CIRRUSmaps™ lowers the cost of ownership for a web-based GIS.

Features

  • Layer filtering – see only what you want to see
  • Gazetteer search – intelligent, auto-completion of search criteria
  • Feature identification – drill down to retrieve attribute data
  • Measurements – straight and multi-line plus irregular polygon areas
  • Dynamic map scale – map scale auto-adjusts as you zoom
  • Data querying – understand the content of your business data
  • Layer control – grouping, display order and links to metadata
  • Toolbars – configurable for convenient, easy access to all functions
  • Simple interface – floating, draggable and closable dialog windows
  • Data exchange – powerful upload and download mechanism

Benefits

  • Flexible – highly configurable to customer needs
  • Spatial data- in the right format at the right time
  • Data transformation - using industry leading FME Server
  • Mobile - access to business data on the move
  • Open Source – integrates best of breed components
  • Low cost of ownership through open source and cloud
  • EU INSPIRE compliance – Discovery, View, Download and Co-ordinate
  • Scalable to meet variable user demands
  • Resilient – multiple nodes, automatic restart after failover
  • High performance – through best of breed components and infrastructure

Pricing

£12,100 to £40,800 an instance a year

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ccs@atkinsrealis.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

9 1 3 7 8 4 1 6 5 3 8 2 9 2 7

Contact

ATKINSRÉALIS UK LIMITED Martin Yeoman
Telephone: +44 1372 75 2023
Email: ccs@atkinsrealis.com

Service scope

Software add-on or extension
No
Cloud deployment model
Private cloud
Service constraints
No
System requirements
A modern, standards compliant web browser

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Business Day, Monday - Friday:

• A – Critical, respond in 2 working hours, providing circumvention instructions where possible or fix within 1 working day
• B – Major, respond in 4 working hours, providing circumvention instructions where possible or fix within 2 working days
• C – Functional failure, respond in 8 working hours, providing circumvention instructions where possible or fix within 7 working days
• D – Intermittent failure, respond in 8 working hours, providing circumvention instructions where possible or fix within 15 working days
• E – Minor, fix included in next appropriate release
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Standard Support - available during 08:00 – 18:00 hours, Monday to Friday (not English Public Holidays). Incidents may be logged via the web, telephone or email during these times. Additionally, Incidents may be logged via the web outside of these hours, but they will not be progressed until the next working day. Software fixes will be progressed during these hours, and a release made available in line with the Customers agreement. 7 days per week – see Standard Hours, the addition being able to log and receive responses to Incidents during the additional hours. Please note that we operate a Restoration of Service (RoS) approach to support on the additional days e.g. Saturday, Sunday and English public holidays – See below for RoS definition. 24/7 - see 7 days per week, the addition being able to log and receive responses on a 24/7 basis. Restoration of Service (RoS) – during extended hours of support the aim is to get the Customer operational as soon as possible. Software fixes will not be provided during the additional hours of support. Incidents remain the responsibility of the Technical Support team throughout the life cycle.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Data restoration and migration are not part of this service by default. Both of these options can be purchased separately. Atkins is able to migrate existing client data into a new CIRRUSmaps™ deployment. The price of this service is dependent upon the amount and variety of legacy data to be migrated and will be determined during a clarification exercise prior to the commissioning of any work.
Service documentation
Yes
Documentation formats
HTML
End-of-contract data extraction
A standard database backup of the data will be made available to the client upon termination of the service.
End-of-contract process
Once the contract has ended we will perform a full database backup of the “data” schema of the CIRRUSmaps™ database. The database backup is provided as a PostgreSQL dump file using the pg_dump tool. The buyer can then take this database backup file and use it to restore the data to an alternative environment of their choosing. In addition to the PostgreSQL data dump we shall also provide the Styled Layer Descriptor (SLD) files used in GeoServer to provide styling for the exported data. The buyer can then use these files to provide the styling for the exported data provided the new environment they are using supports the use of SLD files. If required we can also provide the data in other standard GIS formats, this will be an additional cost option for the buyer to choose at contract end. The cost will be determined by the export format required and the volume of data to be exported.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
Yes
Compatible operating systems
Windows
Designed for use on mobile devices
No
Service interface
No
User support accessibility
None or don’t know
API
No
Customisation available
Yes
Description of customisation
CIRRUSmaps™ can be branded with users own branding.

Scaling

Independence of resources
We use a Private Cloud platform that has been scaled by our service provider to support a very large customer base. Each on-boarded customer is allocated virtual servers for the service to run on, these virtual servers have an allocation of resources dedicated to them and so users are not impacted by the demands of other users.

Analytics

Service usage metrics
Yes
Metrics types
We utilise the Piwik Analytics platform to capture service metrics and provide customers with access to their service metrics through a web portal. Details of the capabilities of the Piwik Analytics platform can be found at http://www.piwik.org
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
Never
Protecting data at rest
Physical access control, complying with another standard
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
For customers choosing the extra-cost FME integration option they will be able to configure which layers in the system can be downloaded by users. The formats available can be flexible to meet the requirements of the buyer, however the standard formats provided out-of-the-box are:
• Esri File Geodatabase
• Esri Shapefile
• MapInfo TAB file
• Autodesk DWG
Data export formats
Other
Other data export formats
  • Esri File Geodatabase
  • Esri Shapefile
  • MapInfo TAB files
  • Most other GIS formats
Data import formats
  • CSV
  • Other
Other data import formats
  • Customers choosing extracost FME integration option
  • Esri File Geodatabase
  • Esri Shapefile
  • MapInfo TAB format

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
Other
Other protection within supplier network
Data is stored in a PostgreSQL database with security enabled, the database holds the information for the service and is not accessible from other systems. Access controls in place prevent users from accessing the database. Access to the data by Atkins staff is strictly controlled. Staff from our service provider only have access to servers in order to provide support and maintenance, they do not have access to the information held within the databases. Physical access is tightly controlled within the data centre, no member of staff has access without appropriate permissions, once logged on they cannot access the databases.

Availability and resilience

Guaranteed availability
Our service provides 99% uptime during the agreed hours of service.
Approach to resilience
We utilise a Private Cloud environment built using the OnApp Cloud Management platform. It provides an environment that is: - Scalable through auto-scaling (up and out) - Highly available through automatic failover and full active-active High Availability The system is deployed across a multi-node environment ensuring that node failures do not bring the system down, the cloud management platform continually balances load across nodes and moves running services across nodes when issues are detected.
Outage reporting
Real-time server monitoring provides alerts to our Cloud providers when services have failed, these outages are then reported to our clients through the Technical Support helpdesk.

Identity and authentication

User authentication needed
No
Access restrictions in management interfaces and support channels
Users with administrative access are assigned an “Administrators” role. Only those users belonging to the “Administrators” role can access management interfaces.
Access restriction testing frequency
At least once a year
Management access authentication
  • Username or password
  • Other
Description of management access authentication
Management access authentication

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
Between 6 months and 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Lloyd’s Register Quality Assurance Limited
ISO/IEC 27001 accreditation date
16/06/2010
What the ISO/IEC 27001 doesn’t cover
It excludes information handled within client specific secure environments that operate under more stringent security controls and A.14.2.4 Restrictions on changes to software packages.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
Yes
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Atkins Aerospace, Defence, Security and Technology (ADS&T) holds ISO 27001 and all our UK businesses are independently certified as achieving the ISO 9001:2008 quality management standard. Atkins follows a Business Management System (BMS) approach that brings together all of our business processes in one place. The BMS assures our clients through the certification of ISO 9001, OHSAS 18001 and ISO 14001, and forms a key part of the Atkins Governance Framework, which also includes our Group Policy Statements and Code of Conduct. BMS is key part of our governance process, translating the Group controls into a set of core processes that are applicable across the business.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Configuration control is performed using source code management and version numbering. Our change management process is invoked whenever a change to the system is required. A change management plan is created, including identification of risks and associated mitigation. Software changes are managed in accordance with TickITplus accredited quality framework and taken through rigorous testing cycles. Before installing in the live environment, a rollback plan is formulated and any required downtime agreed. The changes are installed in live environment and checks performed to ascertain the change was successful. Where problems arise the rollback plan is initiated restoring system to baseline state.
Vulnerability management type
Undisclosed
Vulnerability management approach
None
Protective monitoring type
Undisclosed
Protective monitoring approach
Atkins shall provide:
• 24 / 7 / 365 monitoring of server availability and performance with a restart option should the server fail out of hours
• Threshold monitoring to ensure potential problems are detected and addressed before they become critical
• Failover at any time of the day or night in the event of complete server failure
• Secure off site data backup
• Disaster Recovery procedures and management Business hours support services for non-critical incidents.
Incident management type
Supplier-defined controls
Incident management approach
Service failure priority types:
Priority 1, Critical: The problem is stopping all work on the system.
Priority 2, Major: The problem is preventing the operation of a major sub-system or a group of users.
Priority 3, Functional failure: The problem is affecting a particular function for a significant/high number of users.
Priority 4, Intermittent failure: The problem is affecting a particular function for a minority number of users. Is intermittent and impact to operation is low.
Priority 5, Minor: Minor issue. Very low impact to users or the problem is cosmetic.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Social Value

Fighting climate change

Fighting climate change

Atkins is committed to fighting climate change as evidenced through becoming carbon neutral in 2021 as we drive our carbon emissions down to our net zero target by 2030. We have signed up to science based targets to reduce our own emissions through the global Race to Zero initiative.
Our commitment does not stop here; we are supporting our clients to meet their environmental reduction targets too. That is why we are upskilling our staff to understand the environmental impact of decisions, and to use these as considerations throughout the delivery lifecycle to provide better solutions for our clients. We will work hand in glove with our clients, helping provide awareness of the climate impact of the decisions that could be made such as circular economy opportunities.
The CIRRUS suite of tools are cloud hosted to minimise their environmental impact. Accurate information systems also reduce the need for site visits.
Atkins is also committed to creating a healthy workplace and we do this through our board-sponsored Health and Wellbeing Steering Committee. We’ve taken a data-led approach to developing our health and wellbeing framework which is focused around physical, mental and financial wellbeing. Our industry-leading plans encompass a diverse range of initiatives and campaigns, such as mental health first aiders and volunteering days.

Pricing

Price
£12,100 to £40,800 an instance a year
Discount for educational organisations
Yes
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ccs@atkinsrealis.com. Tell them what format you need. It will help if you say what assistive technology you use.