H3O Digital Ltd
Accelerated Device Deployment
Our Accelerated Device Deployment service swiftly distributes devices from your stock, whether stored in a warehouse or your offices, to dispersed UK sites. Our skilled engineers ensure efficient delivery and configuration, readying devices for immediate use. This service suits unconfigured devices and is ideal for refreshing hardware without extra purchases.
Features
- Distribute devices quickly to dispersed UK locations.
- Experienced engineers handle logistics and technical device aspects.
- Expert setup for immediate device use, including software installation.
- Efficient management reduces need for additional hardware purchases.
- Scale deployment to suit varying business demands effectively.
- Thorough testing ensures devices meet required standards pre-deployment.
- Dedicated support manages deployment process from planning to completion.
- Efficient coordination ensures timely delivery to each location.
Benefits
- Ensures efficient delivery and configuration, saving time and resources.
- Utilises existing inventory, saving on new hardware purchases.
- Delivers and configures devices, reducing internal IT workload.
- Faster deployment enhances overall productivity for users.
- Expert configuration minimizes risks associated with hardware deployment.
Pricing
£265 to £1,995 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at gcloud@h3odigital.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
9 1 4 5 3 5 0 6 3 5 2 9 9 2 4
Contact
H3O Digital Ltd
GCloud Team
Telephone: 0204 551 9125
Email: gcloud@h3odigital.co.uk
Planning
- Planning service
- Yes
- How the planning service works
-
The planning service would conduct an initial assessment of the client's needs, including the number of devices to be deployed, their locations, and any specific requirements or constraints. Based on the assessment, we would work with the business to develop a strategic deployment plan, outlining key milestones, timelines, resource requirements, and logistics considerations. We align the deployment plan with the capabilities and resources of the service team and if necessary, the planning service would work with the team to customise the plan to meet the unique needs of the client, ensuring that devices are configured and deployed according to requirements.
Throughout the process, the planning service would provide oversight and coordination, monitoring progress, addressing any issues or delays, and ensuring that the deployment plan is executed effectively. The service would facilitate communication between all relevant stakeholders, providing regular updates and addressing any concerns or questions that may arise.
Post deployment, the planning service would conduct a review to evaluate the success of the project, identify any lessons learned, and make recommendations for future improvements.
By working closely with H3O Digital, we ensure that device deployment projects are carefully planned, coordinated, and executed to meet the client's objectives efficiently and effectively. - Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We provide any post deployment testing that the customer needs to ensure that the devices have been deployed successfully.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Cyber security consultancy
- Security audit services
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- The service may be constrained by some of the locations to which devices need to be deployed. However we will work with the customer to over come these types of issues.
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
-
Level 1 Support: Solve basic customer issues and have a general understanding of the product and services. They gather customer information, analyse symptoms and determine the basic problems, log incident with appropriate severity level.
Level 2 Support: More experienced and knowledgeable that can assist Level 1 with basic technical problems. Investigate the issues raised and check for known solutions to complex issues. If a solution is not determined, the issue is raised to the next level.
Level 3 Support: Handle the most difficult problems, have a wealth of experience in their field, sometimes assisting both level 1 and level 2.
Level 4: Architect level resources who are experts within their specific technology area. They also research and develop solutions for new issues.
Pricing for the resources range from £265 to £1995 per standard working day, please refer to the rate card for more detail.
Technical account managers and cloud support engineers are available and priced in alignment with the rate card.
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Cisco, Meraki, Microsoft, Archive360
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- QMS International Ltd
- ISO/IEC 27001 accreditation date
- 06/04/2022
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Wellbeing
Fighting climate change
We are a carbon negative company and every decision we make is assessed to see how it affects our footprint. We work hard to deliver a service without impacting our environment. We encourage all our employees to minimise their carbon usage and we also offset on their behalf.Wellbeing
We provide private medical cover for all our employees which also includes access to a dedicated mental health support helpline. In addition to this we have a permanent staff member who is certified to FAQ Level 3 Award in Mental Health: Workplace First Aider (RQF).
In addition to the steps we take internally to look after our staff, we also work to support our local community by working with 'The Fighting Chance', a London based Community Interest Company for a number of years and are proud to be their main sponsor.
The Fighting Chance, founded in 2015 uses boxing training to positively impact people’s lives by improving their health and wellbeing as well as providing the support they need to get back into work or training. They strive to remove the barriers that hold people back from being self-sufficient.
The Fighting Chance exists to support the hardest-to-reach, those furthest from the labour market and people experiencing severe mental health difficulties.
We help those who need it most, including,
• Long term unemployed
• Economically inactive
• Minority ethnic people
• Armed Forces Veterans
• Ex-Offenders
• Ages 50 plus
If you would like to learn more about The Fighting Chance please visit their website or the H3O Digital social media channels.
Pricing
- Price
- £265 to £1,995 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at gcloud@h3odigital.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.