ADROIT CLOUD CONSULTING LIMITED

Developer Self-Service and Experience (DevEx)

Adroit’s DevEx equips Agile teams with autonomy, offering tools like Azure DevOps, Circle CI, GitLab, and Argo CD for scalable DevEx services. Our solution features self-service portals and secure CI/CD pipelines, with features such as OWASP. It adheres to GDS and ISO 27001, facilitating secure, compliant development.

Features

• Integrates Azure, AWS, Google Cloud; Circle CI, Azure DevOps, more.
• ITIL 4, Prince 2 guidance for quality project, service management.
• Complies with GDS phases, TCoP; ensures governmental digital excellence.
• Employs Agile for rapid, adaptable development across multiple projects.
• Achieves WCAG 2.1 AA compliance, anticipates future accessibility standards.
• Embeds security via NCSC guidance, OWASP Top 10 adherence.
• Upholds GDPR, ICO guidelines for robust data privacy protection.
• Aligns with CDDO, SFIA, DDaT for skilled digital service delivery.
• Deploys consultants swiftly, fostering a unified team for efficiency.
• Utilises human-centered design for services focused on citizen needs.

Benefits

• Enables faster, Agile development with diverse cloud tool support.
• Secures development via OWASP, NCSC; compliant with GDS, TCoP.
• Enhances accessibility, inclusivity adhering to current, upcoming WCAG standards.
• Protects citizen data rigorously, following GDPR, ICO privacy standards.
• Streamlines collaboration using a wide range of DevOps tools.
• Offers cloud-agnostic solutions, promoting a Cloud First strategic approach.
• Supports UK Digital Strategy, advancing national digital infrastructure development.
• Ensures service excellence through ITIL 4, Prince 2 adherence.
• Accelerates delivery with rapidly deployed, integrated consultant teams.
• Prioritises citizen-centric digital services, employing human-centered design principles.

£270 to £2,200 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at business@adroitcc.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

915100563640248

Contact

Pav Khural
07732808155
business@adroitcc.co.uk

Planning

• Planning service: Yes
• How the planning service works: Adroit's planning service for the Developer Self-Service and Experience (DevEx) solution follows an agile approach to ensure development teams are equipped with scalable and secure application delivery capabilities. Our structured planning process includes:; The Planning Service Includes:; Conducting stakeholder workshops to align the DevEx solution with organisational goals, ensuring compatibility with existing solutions, platforms, technologies, and adherence to GDS and other compliance standards.; A comprehensive analysis will be performed to assess the current development environment, tool integration capabilities, and security compliance readiness for DevEx implementation.; Evaluating infrastructure needs to support scalable application demands and planning for the seamless integration of self-service portals and automated CI/CD pipelines.; Establishing a security framework that complies with GDS, GDPR, and organisational policies, embedding security best practices into CI/CD pipelines.; Focusing on enhancing the developer experience by simplifying access to resources and tools, accelerating development cycles, and improving software quality.; Developing a continuous monitoring and improvement plan to ensure the DevEx environment is always aligned with the latest best practices and technologies.; Our planning service ensures the DevEx solution meets development teams' current needs and is adaptable to future demands, enabling innovation, compliance, and accelerated application development.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Adroit's training service for the Developer Self-Service and Experience (DevEx) solution equips client-side staff with the expertise required to leverage DevEx platforms effectively. Our comprehensive training programme is designed to ensure full knowledge transfer and upskilling, aligning with the latest IT and development practices.; Training includes: ; Delivering a "Train the Trainer" service to enable client-side staff to become in-house experts on DevEx platforms, ensuring long-term self-sufficiency.; Providing mentoring and shadowing opportunities with our subject matter experts, facilitating hands-on learning and real-world application.; Developing Communities of Practice and knowledge repositories to encourage continuous learning and sharing of best practices among peers.; Training covers:; Core concepts of DevEx environments, including self-service portals and automated CI/CD pipelines.; The fundamentals of scalable, secure application development and deployment.; Best practices in compliance with GDS, security standards, and organisational policies.; Strategies for improving development cycles and enhancing developer experience.; Integration techniques for leading development tools and platforms.; Continuous monitoring and improvement processes for maintaining optimal performance.; Supply of training materials and resources, ensuring a lasting impact beyond our engagement. This leaves development teams with the autonomy and tools needed for efficient, scalable application delivery, allowing innovation and continuous improvement.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Adroit's migration service for the Developer Self-Service and Experience (DevEx) solution is designed to ensure a smooth transition for development teams to a more autonomous and efficient development environment. ; Setup and Migration Includes:; Collaborate with stakeholders to develop a business case for adopting or transitioning between DevEx services, focusing on identifying necessary resources and defining project scope. ; Developing end-to-end processes to facilitate frictionless migration, including a migration strategy,and conducting validation testing prior to execution.; Assisting with the redesign of the application architecture landscape to optimise how applications are developed, interact, and delivered. This includes identifying application dependencies and planning for contingencies to prevent unplanned outages or limited functionality during the migration process.; Embed new operational practices to promote long-term adoption of the DevEx environment by development teams. Our approach is aligned with the ITIL 4 service management framework.; Addressing security and networking policies as part of the migration to guarantee that the transition does not compromise security posture.; Our service aims to equip development teams with the tools and autonomy needed for scalable, secure application and service delivery, enhancing the overall developer experience.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our quality assurance and performance testing services are embedded from project initiation, ensuring a comprehensive examination across functional and non-functional requirements. We employ a blend of manual and automated testing techniques, providing robust quality assurance and performance assessments throughout the software development lifecycle. Our agile testing strategy integrates seamlessly with DevOps practices, including Continuous Integration/Continuous Delivery/Deployment (CI/CD), establishing an efficient and streamlined software delivery pipeline.; ; Expert QA and performance testers are actively involved from the early stages—planning, design, and implementation—adhering to GDS standards. This proactive involvement facilitates the early detection and resolution of potential quality issues, effectively minimising defects to zero within sprint cycles and enhancing overall software integrity. Our approach not only ensures the delivery of high-quality software solutions but also accelerates time to launch, reduces project risks, and improves stakeholder satisfaction by aligning product outcomes with the organisations' objectives and user expectations.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We deliver tailored solutions to help you design, implement, and manage your hosting or software services. Our offerings are adaptable to meet your specific requirements and budgets, ranging from full outsourcing to supplementing your current teams.; ; For organisations wishing to build their own in-house capabilities, we provide comprehensive support. This includes sourcing skilled professionals, from apprentices to seasoned experts, and equipping them with the necessary training to independently manage and maintain your services.; ; Our support operates around the clock, 365 days a year, ensuring reliable service at all times. We also offer proactive monitoring and alerting systems, which can be integrated with your existing tools or provided through our own solutions.; ; Additionally, we provide access to a diverse pool of talent, whether local, nearshore, or offshore, ensuring you have the right expertise to meet your operational needs.; ; Whether you require continuous support or assistance in establishing a self-sufficient team, we work closely with you to ensure your strategy is achieved effectively and efficiently.

Service scope

• Service constraints: None apply, not applicable

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 1-hour and response times are not different at weekends.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Adroit ensures 24/7 support rota for our Developer Self-Service (DevEx) Solution, guaranteeing constant expert assistance. This support spans email and phone, facilitating instant help.; ; Support Service includes:; 24/7 support rota for urgent DevEx, CI/CD, and development concerns.; Direct communication through email, phone, Microsoft Teams, or Slack.; Access to Agile, security-cleared professionals (BPSS, SC, DV clearances).; Guidance on Azure DevOps, Circle CI, GitLab, Argo CD, and other DevOps tools.; Assistance with GDS, OWASP, ISO 27001 standards for secure, compliant development.; Support for Agile methodology application to enhance project adaptability and efficiency.; Tailored support for cloud-agnostic solutions, advocating a Cloud First strategy.; ITIL 4 compliant support is provided by engineering professionals.; Our dedicated team ensures your development processes are streamlined, secure, and compliant, leveraging the latest tools and methodologies for optimal performance.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Standards Institute
• ISO/IEC 27001 accreditation date: 09/02/2024
• What the ISO/IEC 27001 doesn’t cover: Nothing
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We encourage ethical and fair-trade purchasing and sustainable and carbon-reduction elements in our purchasing strategy. Our stated policy objective is to meet our Net Zero carbon targets while achieving our wider Social Value priorities. We have; ; Developed a circular economy model approach to our procurement strategy, environmental policy, and prevention strategies.; Ensured sustainability is considered in all purchases ; We operate a water consumption and management system that closely monitors water usage and compares performance with published targets. ; Regularly reviewed opportunities for reduction of mains water consumption. ; Installed water-efficient fittings and technology ; Reduced water consumption by 25% in 2023 and 3 m3/person/year for offices. ; To ensure new development, upgrades, and refurbishments are carried out to policies, and specifications. We apply independent environmental assessment methods to new developments. Our Waste Prevention Programme focuses on the top of the waste hierarchy, which means increasing the reuse, repair, re-manufacture, and use of industrial by-products. We monitor greenhouse gas emissions. We are committed to achieving Net Zero by 2050. ; REDUCING CARBON EMISSIONS; Remote Working: By facilitating remote and hybrid working, we actively reduce our carbon footprint by minimising commuting and business travel. This has the dual benefit of enhancing work-life balance and reducing emissions associated with transport.; Minimising Business Travel: we limit in-person meetings and opt for virtual communication tools; reducing the need for travel and associated carbon emissions.; Green Transport Initiatives: We cycle to stations for public transport wherever possible, further decreasing carbon emissions linked with car usage. We are also replacing our existing hybrid company vehicles with fully electric models to lower our emissions further.; Carbon Offsetting: We work with partners, where we plant trees locally. For each tree planted, a tonne of carbon is saved through supporting internationally verified carbon reduction projects.

  Covid-19 recovery

  Enhancing workplace conditions to support COVID-19 recovery required a comprehensive effort. Adroit implemented the following measures to safeguard the well-being of all engaged parties and the local community in order to contribute to broader recovery efforts:; Remote Working: We facilitated and promoted remote working options wherever feasible; Employee Support and Communication: Regular updates on COVID-19 developments, safety measures, and resources were communicated transparently to our employees and subcontractors; Mental Health Support: Adroit places a strong emphasis on fostering a positive and collaborative work environment. Through regular check-ins and an empathetic management approach, we maintain a healthy work-life balance and emotional wellbeing for all our team members. Employee mental wellness is integral to us.; Adroit is a workplace that fosters a culture of safety, flexibility, and employee well-being. Our commitment to improving workplace conditions contributes to the broader COVID-19 recovery effort and helps us emerge stronger as a united and resilient workforce.

  Equal opportunity

  As a digital transformation consultancy, a core focus is on creating equal employment opportunities for individuals facing barriers to employment and those located in deprived areas.; We are committed to promoting diversity and inclusivity by providing equal opportunities to all candidates based on their skills and potential. We actively seek talent from disadvantaged communities to contribute to their economic growth. Our dedication to creating meaningful employment opportunities drives our mission to positively impact and foster a diverse and inclusive work environment.; To demonstrate our dedication to this goal, we have implemented several actions:; Regular Audits: We conduct regular audits of our workforce to identify disparities in employment opportunities, skills development, and pay. These audits help us understand the areas that need improvement and ensure transparency in our practices.; Equal Pay Policy: Our equal pay ensures that all workers receive fair and equitable compensation for their work regardless of their contract status.; Skill Enhancement Programmes: We offer skill enhancement programmes to all employees, providing them with opportunities to develop and grow professionally. By investing in their skills, we aim to level the playing field and empower them for future career advancement.; Diversity and Inclusion Training: We conduct training sessions for our workforce to promote diversity and inclusion. These sessions raise awareness about fairness and respect, fostering a culture that values diversity.; Regular Feedback Mechanisms: We encourage open communication and feedback from our subcontractors. This helps us identify and address any concerns or issues related to inequality promptly.; We are dedicated to creating an inclusive and supportive work environment where all employees, regardless of their contractual status, have equal opportunities to thrive and succeed.

  Wellbeing

  We have identified the needs of our workforce and local communities, worked with health professionals (also using our Occupational Health service providers) and workforce representatives/community leaders, conducted surveys, held focus groups, and talked to community leaders to provide our Care well-being Support Programme, supporting the Mental Health at Work Plan: our volunteers and certified partner organisation provide health and wellbeing support for our temporary workers, internal staff and local communities; ; Mental health Wellbeing & Floor Walking / Desk-Side Mental Health First Aider (pastoral support for disadvantaged groups; helping to reduce stigma surrounding mental health conditions); Healthy living ; Financial and legal well-being and Fair Work Planning; 24/7 GP consultation ; Smoking cessation ; Mental & physical health support & confidential helpline, especially during Covid-19 remote working/recovery ; Burnout prevention ; Life events counselling ; Team Coach (confidential work-based safe environment coaching support) ; Get fit programme, healthy eating at home ; Diet support/Healthy diet at work ; Financial/Legal guidance ; The programme is monitored quarterly to take feedback from participants to help us drive improvements. We especially focus on the feedback from individuals with mental health problems. Our internal volunteers are professionally trained to deliver mentoring and support. ; We work with local community organisations such as The Rainbow Project, Action Mental Health and Inspire Wellbeing, who provide support and resources to support underrepresented communities.; We work with Cancer Pledge which aims to abolish the stigma and insecurity that exist for people with cancer in the workplace. They stand together to provide a more open, supportive, and recovery-forward culture at work for all. We recently joined the pledge, in our continuous commitment to be inclusive and to create a supportive environment for our employees and candidates. We are committed to continuously raising awareness and creating specific policies and programs, to accommodate specific needs of cancer patients and caregivers in the workplace.

Pricing

• Price: £270 to £2,200 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at business@adroitcc.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.