INTERWORKS EUROPE LTD

Tableau Training (on site)

Tableau Gold Partner, InterWorks, provides Tableau training for all the products in the Tableau range. All training is delivered by experienced consultants who are Tableau accredited trainers. InterWorks understands that training is a vital step in making your investment in self service analytics a success.

Features

• Tableau Training
• Trainers who are accredited by Tableau
• staffed only by experienced Tableau consultants
• three levels of Desktop course - fundamentals, intermediate and advanced
• covers the full feature set of the Tableau product range
• Tableau Server admin course for server admins
• manual (printed) and all workbooks (digital) included with training

Benefits

• accelerates people's ability to deliver insight with Tableau
• exposes users to the full range of functions
• training uses practical use cases so attendees can relate
• maximises the chances of successful adoption
• it's fun!

£1,360 an instance a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Daniel.rostron@interworks.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

915996936420657

Contact

Daniel Rostron
07531541276
Daniel.rostron@interworks.co.uk

Planning

• Planning service: No

Training

• Training service provided: Yes
• How the training service works: We provide Tableau training for the entire range of Tableau products. All of our trainers are accredited by Tableau and are experienced Tableau consultants in their own right.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Tableau Desktop I (Fundamentals Training)
  • Tableau Desktop II (Intermediate Training)
  • Tableau Desktop III (Advanced Training)
  • Tableau Creator
  • Tableau Explorer
  • Tableau Viewer
  • Tableau Server Admin
  • Tableau Prep

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Post training, we also provide a period of complimentary access to the InterWorks Assist service. This allows any attendee to speak to a member of our support team. In this way, when attendees start to apply what they have learned in training to their real world use case we can ensure that they have ongoing support in turning those theoretical concepts in to productive reality.

Service scope

• Service constraints: This is an on-site service. Training is offered between the hours of Mon - Fri 9 - 5 UK time.; The follow on Assist service is designed primarily to provide a rapid response and solution to specific questions. It is not designed as a remote consulting service. If the nature of the request is clearly more consulting than support then the team members will agree that with the training attendee and offer another option.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: M-F 9-5 within 4 hours; outside of business hours is at an extra charge depending on size of deployment
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: We provide a post training office hours support desk service via email, phone and video conference. Support is provided free of charge for anything to do with ensuring that the software is working as it should. Training attendees are offered an hour's free access to this service to answer any follow on questions from training.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Tableau

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  InterWorks are committed to fighting climate change and support where we can.

Pricing

• Price: £1,360 an instance a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Daniel.rostron@interworks.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.