EPR and Digital Health Training and Adoption
We provide comprehensive support for cloud based EPR systems and digital health initiatives. Specialise in training, adoption, and optimisation of digital health solutions, ensuring seamless integration of technology into healthcare practices. Our team of experienced consultants and trainers will guide your organisation through every step of the EPR implementation process.
Features
- Support EPR systems and digital health initiatives to healthcare organisations
- EPR (Electronic Patient Record) Implementation Support
- Customised strategies and expert insights for training and adoption
- Programme and Project Training Delivery and Training Support
- Training and Adoption strategy development and delivery
- eLearning development and delivery of eLearning content
- Best-in-class EPR Training Leads, EPR Training Consultants and Floorwalkers
- Create Storyboards, training manuals, user journeys, user epics
- Create, deliver and support training plans and manuals
- Service design principles, user-experience, user interface, Scrum, Agile
Benefits
- Value for money, cost effective solutions
- Innovative and effective solutions with seamless integration
- Strong track record supplying to Private Sector and Public Sector
- Extensive network of highly skilled technical Certified Specialists and Consultants
- Extensive and thorough due diligence process for all Resources/Support
- Regular MI reporting, client engagement and service reviews
- Managed Service Solutions and Services with strong focus on outcomes/deliverables
- Enhanced Staff Competence and confidence – user satisfaction
- Maximise the benefits of your digital health investments
- Fixed price outcomes for specific projects and programmes
Pricing
£475 to £2,000 a unit a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
9 1 6 1 6 2 3 6 4 3 5 1 0 3 4
Contact
Hunter Healthcare Resourcing Ltd
Tom Hodges
Telephone: 0207 935 4570
Email: thodges@hunter-healthcare.com
Planning
- Planning service
- Yes
- How the planning service works
-
Hunter Healthcare's Cloud services specialists work with organisations to understand and agree the EPR or Digital Health initiative. They then follow through the project lifecycle from project initiation through to project close down and support.
Procuring the right solution for an organisation is vital to planning and delivering a a successful implementation. Our team of specialist ensure that an organisations's existing strategy is challenged and that the digital solution proposed enables the wider business' strategy and goals. Our consultants have the subject matter knowledge and expertise to enable successful procurement.
Our consultants are well versed in implementing and supporting a wide array of cloud solutions and platforms. Ensuring specialist experience enables a project team to get it right first time, which provides value for money, security and compliance and ultimate success for an organisations business critical applications and infrastructure estate. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
Hunter Healthcare's skilled network of training professionals deliver bespoke training that is tailored to the specific needs of the client's project, programme or cloud software solution.
Successful delivery of implementations and migrations is only half the story, the organisation must be able to adopt and optimise their new solution, training is a key component to enable this transition. Hunter Healthcare's specialist team of training consultants will develop bespoke training material, documentation and develop and deliver the training plans for the client. This can be technical training, class room based or online. - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Set up and migration are two separate but equally complex and business critical programmes. It is important to ensure that the organisation has the support and expertise required to create a detailed plan and strategy. Hunter Healthcare's consultants have a track record of working with an organisation to develop a comprehensive plan through stakeholder engagement and workshops. When a strategy is agreed and signed off, our consultants will develop a detailed plan with agreed milestones and outcomes for the set up or migration of cloud services.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Hunter Healthcare's quality assurance and performance testing specialists are certified in a range of accreditation including CTFL, CSTE, CSTP, ISEB, ISTQB and ASTQB. The test specialists work with frameworks including Mocha, Cucumber and Selenium and tools including Cucumber and Mocha.
Hunter Healthcare's Test Specialists deliver Unit Testing, Penetration and Security Testing, Integration and Interface Testing, Disaster Recovery Testing, Vulnerabilities and Stress Testing, Functional Testing, Load and Performance Testing, Automation Testing, Infrastructure Testing and Acceptance Testing.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
-
- GBEST
- CHECK
- CREST
- Tigerscheme
- Cyber Scheme
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Hunter Healthcare has no service constraints.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Hunter Healthcare aims to respond to all requests within one hour during the working week (Mon- Fri). In out of hours situations, this can be arranged with the client.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Hunter Healthcare provides Cloud support, solutions and specialists to deliver ITIL compliant services across a broad range of technologies. Our Specialists cover multiple services including;
- Microsoft, Azure, Oracle and Cisco industry accredited Specialists
- Technical support solutions (1st, 2nd and 3rd line)
- Server and Infrastructure Administration and Management support
Specialists
- Technical and Application Support Services
- Network, systems and hardware monitoring services
- Performance Management including SLA and KPI's
- Incident and issue management
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Equal opportunity
Fighting climate change
At Hunter Healthcare, we are building a culture of awareness with employees and associates, making sustainability part of our culture. This will help it to become the norm, both in and out of the office. The actions we have taken include (although this is not exhaustive);
• Rethinking our waste – we are reducing the waste we produce as a business, cutting down (with the aim of eliminating) paper handouts, implementing a company-wide restriction on single-use water bottles and enforcing recycling.
• Reducing travel – with the new ways of working introduced by Covid, we encourage Video conferencing technology to connect with co-workers and clients.
• Food education – With agriculture being responsible for roughly 1/3 of global emissions, we encourage and educate staff on plant based foods.
• Energy consumption – introduced guidelines around technology being turned off when not in use.Tackling economic inequality
Hunter Healthcare has created opportunities for entrepreneurship and helped both new and small
organisations to grow, which in turn supports economic growth and business creation. This has come in the form of working with small specialist consultancies within financial turn around, business transformation, workforce transformation and digital consultancy amongst others.Equal opportunity
Everyone at Hunter Healthcare is committed to the principles of equality, diversity and inclusion and to working harder to identify, encourage and support talented people from all sections of the community to apply for chair and non-executive director roles.
We understand the importance of equality, diversity, and inclusion in any successful recruitment campaign. It must be front and centre at all stages of the process. It always is for us, because of which we have a near 100% track record of presenting our clients with a high quality, creative and diverse shortlist of very engaged candidates for them to consider.
Our commitment to equality, diversity and inclusion, however, goes beyond individual recruitment campaigns. We routinely work with the chair and non-executive community to improve access to these roles now and in the future. Our report, “High time”, highlighted the impact of the ever-increasing time commitment required of non-executive directors in the NHS on board diversity and shared ideas on how that impact can be mitigated. As well as pointing potential candidates in the direction of the NExT Director and Aspirant Chair programmes, we have happily participated as key contributors.
In addition, we have been selected to partner with the Seacole Group, an influential membership body for BAME chairs and non-executive directors in the NHS. We are the first and only recruitment business to be working with them to help achieve their vision of Boards across the NHS reflecting the ethnic diversity of the patients and communities they serve.
Pricing
- Price
- £475 to £2,000 a unit a day
- Discount for educational organisations
- Yes