Razorblue Group Ltd
Managed Security Services
We offer a suite of security services to elevate business operations and fortify cyber defences, provisioned by our in-house 24/7 Security Operations Centre. We offer a range of solutions including MDR, SOC, SIEM services to protect client environments.
Features
- 24/7 Managed Detection & Response (MDR) service
- UK-based Security Operations Team
- Wide range of industry-leading cybersecurity technologies
- Vulnerability management and security optimisation
- Proactive identification and response to threats
- Continuous alignment with Cyber Essentials compliance and frrameworks
- Comprehensive user awareness training
Benefits
- Scalable recurring pricing model
- Proactive service to maintain security posture
- Minimisation of cyber risk
Pricing
£15.00 a user a month
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tenders@razorblue.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
9 1 6 3 4 2 6 5 1 7 5 5 3 7 5
Contact
Razorblue Group Ltd
Hannah Muir
Telephone: 03333446344
Email: tenders@razorblue.com
Planning
- Planning service
- Yes
- How the planning service works
- All buyers will have access to an experienced Solutions Architect who will explore their objectives to establish requirements and suitable recommendations.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Continuous improvement via Account Management and Customer Experience team.
Security testing
- Security services
- Yes
- Security services type
-
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
- CHECK
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- All services will be supported by our 24/7 UK-based helpdesk, contactable via telephone, email or client portal.
Service scope
- Service constraints
- Operating systems and applications are kept in the required version.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Depending on package selected - either 8am-6pm, Mon-Fri or fully 24/7.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AAA
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- Support is available on a 24/7 basis provided by our UK-based Service Desk team. Technical Account Management is included as standard.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- ISOQAR
- ISO/IEC 27001 accreditation date
- 31/10/2016
- What the ISO/IEC 27001 doesn’t cover
-
A.10.1.1 - Policy on the use of cryptographic controls, excluded - cryptographic process is automated
A.10.1.2 - Key management, excluded - cryptographic process is automated
A.14.2.7 - Outsourced development. excluded - not applicable. No outsourced development - ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
- ISO 9001
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
We believe that businesses have a crucial role to play in shaping a sustainable future for our planet, which is why we are taking a proactive approach to reduce our carbon footprint, striving to create a greener world. Our most significant carbon contributor is data centre usage. In response to this sector-wide challenge, we have made a conscientious choice to partner exclusively with datacentres that operate on clean and renewable energy, upholding the highest standards of environmental responsibility. By adopting cloud technologies, and promoting this throughout our client base, we not only enhance efficiency and productivity but significantly reduce the carbon emissions that would have been generated by conventional server infrastructures. We have optimised our office spaces to be energy efficient, integrating automatic LED lighting and heat recovery systems for heating and ventilation. We also embrace a paperless approach, aiming to minimise waste and resource consumption. We heavily promote recycling throughout all offices and have multiple recycling bins and facilities. As part of our broader vision, we are promoting the transition to electric vehicles (EVs). While the charging infrastructure in the UK presents challenges, we remain steadfast in our goal to replace our fleet of cars with EVs. To accelerate this transition, we have introduced an EV car scheme for our entire workforce, encouraging employees to embrace eco-friendly transportation options.Tackling economic inequality
razorblue are constantly striving to improve economic, social, and environmental wellbeing. In line with our dedication to supporting the local community, we proudly support local sports teams and clubs and work with local schools and colleges to promote education and skill-building opportunities. By working with local educational institutes, we aim to contribute to the growth and development of the younger generation. We have partnerships with universities colleges and schools, such as Teesside University, Darlington College, and Middlesbrough College, with plans to extend partnerships to other institutions within the North East, Manchester, and Scotland and further afield to encourage people into STEM roles.Equal opportunity
We are in the process of partnering with the Power of Women, which is a movement to inspire young girls and help them throughout their journey at school, and hopefully open their eyes to a career in technology.Wellbeing
The team culture here is one of total transparency and a shared vision to challenge, innovate, push boundaries, and exceed client expectations. Our in-house Head of People places significant focus on the culture of our company and leads this strategy to give our team an excellent employee experience. We regularly seek and act upon employee feedback so we can continually improve as an employer. Our employees have multiple ways to submit feedback, whether that is via our company intranet, HR software or in regular catch ups. Feedback is immediately acted upon by the board, and we use this to improve policies, practises, and culture. We learn from the people who do the doing, which is why we have multiple channels out there for our workforce to voice opinions and they can do so anonymously if desired. Each team is given a quarterly budget to do something fun of their choice, this is there to build better relationships and remove the hierarchy between management and staff so they can approach them on a more personal level. In addition to this we have regular team-building days, a yearly company-wide team building fun day, as well as an Employee Awards Evening to which employees and partners are all invited and paid for. Our leadership team undergo regular training to help them become amazing and supportive leaders. This training focuses on prioritising the wellbeing and development of employees and demonstrates commitment to creating a positive and empowering workplace culture. Nearly all our leadership team are Mental Health First Aiders, with the aim of all of them being qualified by August 2023. What’s more we operate an open office with senior leadership and directors opting to work amongst staff and communicate directly as opposed to residing in closed off offices.
Pricing
- Price
- £15.00 a user a month
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tenders@razorblue.com.
Tell them what format you need. It will help if you say what assistive technology you use.