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ACUITY RISK MANAGEMENT LIMITED

STREAM Integrated Risk & Assurance Manager Services

Implementation, configuration and training services for STREAM Integrated Risk and Assurance Manager, including: configuration of STREAM to address customer requirements; import of legacy data; integration with third-party applications; creation of custom reports and training for users and administrators.

Features

  • Review of customer requirements with recommended solutions
  • Design of solutions for review and approval by customer
  • Configuration of quantitative, qualitative or mixed-mode risk assessment schemes
  • Configuration of control catalogues and integrated control frameworks
  • Configuration of custom entities: incidents, vulnerabilities, threat intelligence, etc.
  • Import of legacy data from spreadsheets or other applications
  • Configuration of interfaces with third-party applications
  • Configuration of custom reports, using report-builder or BI tools
  • Training for users and administrators on the configured system
  • Webforms supporting risk management data across the business and externally

Benefits

  • Accurately determines requirements to deliver business benefits
  • Delivers solutions to address requirements and achieve business benefits
  • Allows rapid achievement of business benefits
  • Improves the productivity of users and administrators
  • Reduces the time and cost of delivering reports
  • Reduces the time and cost of preparing for audits
  • Reduces the cost of audits
  • Introduces processes for continual improvement
  • Reduces the probability of unexpected losses
  • Provides confidence to management, customers, auditors, regulators and other stakeholders

Pricing

£1,250 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james.anderson@acuityrm.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 1 7 4 0 8 3 8 7 8 1 9 9 0 2

Contact

ACUITY RISK MANAGEMENT LIMITED James Anderson
Telephone: 07780168962
Email: james.anderson@acuityrm.com

Planning

Planning service
Yes
How the planning service works
Acuity provide implementation services which includes Solution design, business analysis, project management and SME around assurance.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We provide training (software services) in relation to the utilisation of our STREAM software and its associated components and applications
Training is tied to specific services
Yes
Services the training service works with
STREAM

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Acuity perform software testing as per our SDLC. Before each release STREAM undergoes regression testing. Evidence is required as part of the change management process.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
Other security services
  • Assurance management
  • GRC management software
Certified security testers
Yes
Security testing certifications
Tigerscheme

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Acuity's STREAM platform is hosted on Microsoft Azure.

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
2 Working days
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
For any customer we provide a support desk for any technical queries and depending on the requirement we assign a account executive/director to manage through the course of the contract. As part of the implementation/configuration the customer has access to our consultancy team and any training/support is included within the Statement of Work.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
British Assessment Bureau
ISO/IEC 27001 accreditation date
14/07/2023
What the ISO/IEC 27001 doesn’t cover
He scope of our ISMS is as follows, and includes ALL activities and services of the company:
"Design, development, hosting and sales of Integrated Risk Management solutions (STREAM), and provision of supporting consultancy, training and application support services to client worldwide."
There are no exclusions.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality

Fighting climate change

Acuity’s STREAM platform delivers integrated risk management and compliance configurable to our customers’ needs and priorities. This includes, environmental, social and governance (ESG) assessment, monitoring and reporting. Customers can use Acuity’s G-Cloud service provision to manage climate risk, and to drive continual improvement by measuring and reporting on performance against ESG targets.

Covid-19 recovery

Digital transformation which was already gaining momentum has accelerated as a result of the pandemic with new ways of living and working enabled by new digital products and services. Acuity’s G-Cloud service provision enables our customers to embrace digital opportunities and address the challenges associated with digital transformation by providing the visibility required to manage risk in an increasingly interconnected world.

Tackling economic inequality

Acuity’s G-Cloud service provision delivers a proven and trusted approach for increasing supply chain resilience and capacity. We help our customers to create smarter, more resilient businesses through holistic and quantifiable risk intelligence. Unlike some approaches which impose box-ticking overheads on suppliers, our STREAM platform supports a collaborative approach between the customer and its supply chain. By focussing on risks in the supply chain which are material to the achievement of business objectives and then collaborating with suppliers to manage these down to an acceptable level our customers can ‘do more for less’ - improving security, resilience and capacity at lower cost to themselves and to their suppliers.

Pricing

Price
£1,250 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james.anderson@acuityrm.com. Tell them what format you need. It will help if you say what assistive technology you use.