NYMO GROUP LTD

Nymo Financials (ERP + Accounting)

Nymo Financials is a cloud‑based ERP and accounting solution designed to streamline financial management across organizations. It integrates core functions such as general ledger, accounts payable, and budgeting with advanced ERP capabilities for real‑time financial visibility, compliance, and improved operational efficiency. Ideal for public sector, healthcare, and enterprise environments.

Features

• Real-time financial reporting
• Multi-entity consolidation
• Automated journal entries
• Bank reconciliation integration
• Customizable chart of accounts
• Budgeting and forecasting tools
• Role-based access control
• Automated invoicing and payments
• Cloud-based data storage
• Audit trail for compliance

Benefits

• Streamline financial operations
• Improve financial visibility
• Simplify multi-entity reporting
• Reduce manual accounting errors
• Ensure compliance and audit readiness
• Enhance financial forecasting accuracy
• Automate invoicing and payment processes
• Increase collaboration with real-time updates
• Access financial data from anywhere
• Boost productivity with integrated workflows

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@nymogroup.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

917473371779841

Contact

Amir Rashid
07887777040
tenders@nymogroup.co.uk

About the service

• Service categories:
  • Applications
    • Enterprise resource management
      • Financial
        • Financial and Accounting Applications
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Nymo Financials integrates with other Nymo Group Ltd services such as Nymo HR, Nymo Procurement, and Nymo CRM. This integration provides seamless financial management across multiple departments, enabling efficient payroll processing, procurement tracking, and customer relationship management, ensuring unified operations and improved reporting
• Cloud deployment model: Hybrid cloud
• Service constraints: Nymo Financials is designed to be highly scalable and flexible; however, it requires a stable internet connection for cloud access. Some advanced features may be limited by the client's hardware configuration or specific integrations. Planned maintenance typically occurs during off-peak hours, and users are notified in advance. Customizations may require additional development and support might be limited for non-standard configurations or third-party software integrations. It is important for users to ensure compatibility with their existing systems and to plan for periodic updates to maintain security and performance.
• System requirements:
  • Stable internet connection
  • Web browser (Chrome, Firefox, Edge)
  • Minimum 4GB RAM
  • 2.0 GHz processor or higher
  • Latest security patches installed
  • Cloud storage access (AWS, Azure)
  • Anti-virus software enabled
  • Compatible with Windows/MacOS
  • 50GB free disk space minimum
  • VPN access for secure connections

User support

• Email or online ticketing support: Yes
• Support response times: We provide email and online ticketing support for Nymo Financials. Our support team typically responds within 24 hours during business days. For critical issues, urgent tickets are prioritized for faster resolution. Response times may be slightly longer over weekends due to limited staffing, with a typical response time of 48 hours. We strive to provide consistent and high-quality support to address any questions or issues promptly, ensuring minimal disruption to users’ operations. Support hours are Monday to Friday, 9:00 AM to 5:00 PM (local time).
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Nymo Financials offers three support levels:; ; Standard Support: Free, includes email and ticketing support with a 24-hour response time.; ; Premium Support: £500/month, includes priority support, phone access, and system health checks with a 4-hour response time.; ; Enterprise Support: £1,000+/month, includes a dedicated Technical Account Manager or Cloud Support Engineer, proactive monitoring, and quarterly business reviews.; ; Higher tiers offer faster response times, specialized resources, and tailored solutions for larger deployments.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: We offer a comprehensive onboarding process to ensure users get the most out of Nymo Financials. Our getting started support includes:; ; Onboarding Guide: Users receive detailed documentation that covers the setup process, from creating accounts to configuring financial settings and understanding key features.; ; Online Training: We provide access to an online training portal with video tutorials and step-by-step guides. These cover both basic and advanced functionalities, allowing users to learn at their own pace.; ; Onsite Training: For larger organizations or complex setups, we offer onsite training sessions led by our experienced trainers. These sessions are tailored to the specific needs of the organization and can cover everything from system configuration to best practices for financial management.; ; Webinars & Live Demos: We host regular webinars and live demos to walk users through key features and answer any questions in real-time.; ; Dedicated Support: For users requiring further assistance, we offer dedicated customer support to guide them through any issues. Our support team is available via email, phone, or online ticketing.; ; This comprehensive support ensures that users are fully equipped to start using Nymo Financials effectively, whether they prefer self-guided learning, group sessions, or hands-on assistance.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• Documentation accessibility standard: WCAG 2.2 AA
• End-of-contract data extraction: At the end of the contract, Nymo Financials ensures a smooth and secure process for data extraction. Users can retrieve their data in the following ways:; ; Data Export: Users can export all financial data, including transactions, invoices, payments, reports, and system configurations, in standard formats such as CSV, Excel, or PDF. The export functionality allows users to select specific date ranges or data sets for extraction.; ; API Access: For users with advanced requirements, the Nymo Financials API provides programmatic access to all data. This allows users to extract their data in bulk and automate the extraction process if necessary. The API supports data extraction in formats compatible with third-party systems.; ; Backup and Archive: Nymo Financials allows users to request a full system backup of their data, which can be saved and stored securely. This data can be provided in encrypted formats for safe transfer and long-term storage.; ; Data Deletion: If requested, users can also request data deletion as part of their end-of-contract process. This ensures that all data is securely wiped from the system in accordance with GDPR or other applicable data protection regulations.
• End-of-contract process: At the end of the contract, users will receive a final data extraction and backup of all their financial records, which can be exported in multiple formats or retrieved via the API. Any outstanding invoices or payments will be settled, and users will have the option to continue with a data retention agreement or request data deletion in compliance with GDPR.; ; Included in the contract price:; ; Access to all standard features of Nymo Financials; ; Online training materials, user guides, and basic support; ; Regular system updates and security patches; ; Data export and basic backup options at contract termination; ; Additional costs:; ; Onsite training sessions beyond the standard onboarding; ; Premium or Enterprise support packages; ; Advanced customizations or integrations with third-party services; ; Extended data storage or long-term data retention beyond the contract period; ; Upon contract termination, users can opt to continue using the service on a monthly rolling basis or choose to discontinue, with all services and access terminated as per the agreed terms. If the contract is renewed, users can expect the same support level and features unless otherwise stated in the new agreement.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • MacOS
  • Windows
  • ChromeOS
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Nymo Financials offers a seamless experience across both mobile and desktop platforms, with key differences in usability. On desktop, users have access to the full suite of features, including detailed financial reports, multi-entity consolidation, and advanced analytics. The mobile version provides a more streamlined interface, offering essential functions like real-time alerts, basic financial tracking, and mobile invoicing. While the mobile app ensures access on the go, it may not support the full range of reporting and customization features available on the desktop version. Both platforms synchronize data in real time for consistent user experience.
• Service interface: No
• User support accessibility: WCAG 2.2 AA
• API: Yes
• What users can and can't do using the API: Nymo Financials provides a robust API that allows users to automate and integrate financial operations seamlessly. Through the API, users can:; ; Set up the service: Users can create new financial accounts, define chart of accounts, and configure general settings such as tax rates, currency options, and user permissions.; ; Make changes: The API allows for real-time data entry, including transactions, invoicing, payment processing, and updating of financial records. Users can also fetch financial reports and data summaries, as well as update budgets and forecast models.; ; Limitations:; ; Customization: While the API allows basic configuration and data management, advanced customizations or system-wide changes (e.g., structural changes to the chart of accounts) require manual adjustments or additional administrative permissions.; ; Security restrictions: Sensitive operations, such as altering user roles, altering compliance settings, or modifying audit trails, are restricted through the API to maintain security and data integrity.; ; Rate limits: There are API rate limits to ensure fair usage and prevent performance degradation. High-volume transactions may need to be processed in batches.; ; The API is designed to be flexible but secure, offering full financial control while maintaining system integrity.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: No
• Customisation available: No

Scaling

• Independence of resources: Nymo Financials ensures resource independence through a cloud-based infrastructure with dedicated resource allocation for each user. By utilizing multi-tenant architecture with automatic scaling, the service adjusts resources based on demand, ensuring consistent performance even during high usage periods. We leverage load balancing and high-availability systems to distribute traffic and prevent bottlenecks. Additionally, data isolation ensures that one user's data or activity does not impact others. Our system is continuously monitored to proactively address performance issues, ensuring a seamless experience for all users regardless of demand fluctuations.

Analytics

• Service usage metrics: Yes
• Metrics types: Nymo Financials provides comprehensive service usage metrics. These include:; ; Financial performance metrics: Real-time data on income, expenses, and profit margins.; ; User activity: Tracking of user logins, transaction volumes, and user roles.; ; System performance: Data on system uptime, response times, and load times.; ; Compliance and audit metrics: Details on system access, changes made, and audit logs for compliance.; ; Report generation: Insights into the frequency and types of reports generated by users.; ; These metrics are accessible through the dashboard and can be exported for further analysis.
• Reporting types: Real-time dashboards
• Resource tagging: Yes
• FOCUS resource tagging: No

Supplier type

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: No
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Users can export their data from Nymo Financials through several methods:; ; Manual Export: Via the platform, users can select specific data sets (e.g., transactions, invoices, reports) and export them in CSV, Excel, or PDF formats.; ; API Access: For bulk data extraction or integration with other systems, users can leverage the Nymo Financials API to extract data programmatically.; ; Backup Requests: Users can request a complete system backup, which will be provided in encrypted formats for secure storage.; ; These options ensure users can easily retrieve their data at any stage of the contract.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • EXCEL
  • PDF
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • EXCEL
  • JSON

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Nymo Financials guarantees 99.9% uptime availability, ensuring that the service remains accessible and operational for the vast majority of the time. This commitment is supported by a Service Level Agreement (SLA) that outlines our performance expectations and service guarantees.; ; If we fail to meet the 99.9% availability level in any given month, we provide users with a service credit as a refund, calculated based on the number of hours of downtime exceeding the agreed uptime threshold. Service credits are typically issued as a percentage of the monthly subscription fee, with exact amounts determined by the length of downtime and the terms outlined in the SLA.; ; In addition to uptime guarantees, we also provide 24/7 monitoring and proactive maintenance, ensuring minimal disruptions. Planned maintenance is scheduled during off-peak hours with prior user notification, and unplanned downtime is addressed immediately with full transparency regarding the cause and resolution timeline.; ; Our support team is available to assist users with any service interruptions, and we aim to resolve issues as quickly as possible to ensure minimal impact on operations. Users can refer to the SLA for detailed terms regarding uptime, credits, and availability commitments.
• Approach to resilience: Nymo Financials is designed for high resilience, with a robust multi-data center setup that ensures continuous service availability even in the event of hardware or software failures. Our service is hosted in redundant, geographically distributed data centers that support failover mechanisms to quickly redirect traffic and ensure minimal downtime.; ; Our architecture incorporates load balancing, auto-scaling, and data replication across regions to ensure performance stability and rapid recovery from any disruptions. Regular backups are taken, and critical data is stored in encrypted, secure environments with compliance to ISO 27001 and GDPR.; ; Additionally, our service undergoes continuous stress testing and security assessments to identify and address vulnerabilities. We also maintain detailed disaster recovery and business continuity plans, ensuring we can quickly restore operations if needed.; ; For further details on our data center setup and resilience strategies, please contact us directly.
• Outage reporting: Nymo Financials has a comprehensive approach to reporting outages and ensuring transparency:; ; Public Dashboard: We provide a public status page where users can check real-time service availability, including updates on ongoing or past outages. The status page shows current system health, uptime metrics, and any known issues with estimated resolution times.; ; API: Our API offers an automated method to track service availability and receive status updates. Developers can integrate our system status into their own applications, providing real-time information directly to their internal monitoring systems.; ; Email Alerts: Users are automatically notified of any planned maintenance or unexpected outages through email alerts. For unplanned outages, an initial notification is sent to affected users as soon as the issue is detected, with regular updates until resolution. Users can subscribe to receive alerts for specific regions or services.; ; Outage Resolution Updates: Our support team provides detailed incident reports to affected users, including the root cause, steps taken to resolve the issue, and any preventive measures implemented to avoid future disruptions.; ; This multi-channel approach ensures that users are always informed about the availability of the service and can plan accordingly in case of service disruption

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: Nymo Financials enforces strict access restrictions to management interfaces and support channels:; ; Role-Based Access Control (RBAC): Only authorized users are granted access to sensitive management interfaces based on their roles and responsibilities. Access rights are regularly reviewed and updated.; ; Multi-Factor Authentication (MFA): Users must authenticate through MFA to access management interfaces, ensuring an additional layer of security.; ; Support Channel Restrictions: Support channels are restricted to authorized personnel, and sensitive information is only shared with verified users. Secure communication methods are used to prevent unauthorized access to support interactions.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Software Security Code of Practice: Yes
• Security governance certified: No
• Security governance approach: Nymo Financials follows a robust security governance framework to ensure data protection and compliance. We adhere to industry standards such as ISO 27001, GDPR, and Cyber Essentials to implement strict data handling practices. Our security policies cover access control, data encryption, incident management, and risk assessments. We maintain regular security audits and vulnerability assessments to identify and mitigate potential threats. Access to sensitive data is restricted through role-based access control (RBAC), and our infrastructure is safeguarded with firewalls, intrusion detection systems, and multi-factor authentication. We also have incident response plans in place to address any security breaches promptly.
• Information security policies and processes: Nymo Financials follows comprehensive information security policies to protect user data and ensure compliance with industry standards. Our approach is built around a set of core principles that include data protection, confidentiality, and integrity. Key policies and processes include:; ; Data Encryption: All sensitive data is encrypted at rest and in transit using AES-256 encryption and SSL/TLS protocols.; ; Access Control: We implement role-based access control (RBAC) to ensure that only authorized personnel can access critical systems and data.; ; Incident Response: We have an incident response policy that outlines the steps to take in case of a data breach or security incident. This includes immediate containment, investigation, and reporting.; ; Regular Security Audits: We conduct routine security audits and vulnerability assessments to identify and address potential risks.; ; Compliance with Standards: We follow ISO 27001 and GDPR to ensure that all practices meet regulatory requirements.; ; Employee Training: Regular security awareness training is provided to all employees to ensure they understand their roles in maintaining security.; ; Reporting Structure: The Data Protection Officer (DPO) oversees the implementation of these policies, with a dedicated security team responsible for monitoring and enforcing compliance. Regular reports are provided to senior management to ensure policies are being followed .

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Nymo Financials follows a rigorous configuration and change management approach:; ; Tracking Components: All service components are tracked through their lifecycle using automated version control and configuration management tools. Each configuration change is logged and versioned for traceability.; ; Change Impact Assessment: Changes undergo a security impact assessment before implementation, evaluating potential risks to data integrity, security, and compliance. We assess the change's impact on system performance, data protection, and overall security posture.; ; Approval and Documentation: All changes require formal approval and are documented to ensure transparency and compliance, with rollback procedures in place for mitigating any adverse effects.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Nymo Financials follows a proactive vulnerability management process:; ; Threat Assessment: We regularly assess potential threats through automated vulnerability scanning tools and manual reviews. Threat intelligence from trusted sources, such as CVE databases and vendor security advisories, is also used to identify emerging risks.; ; Patch Deployment: Critical patches are deployed within 24 hours of release, while non-critical patches are tested and implemented within 7 days to minimize disruption.; ; Information Sources: We gather information about potential threats from third-party security providers, industry-specific threat intelligence feeds, and open-source communities, ensuring we stay informed of the latest vulnerabilities.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Nymo Financials implements a comprehensive protective monitoring approach:; ; Identifying Compromises: We use real-time monitoring tools to detect suspicious activities, such as unauthorized access attempts, unusual traffic patterns, and system anomalies. Alerts are generated through automated systems for rapid detection.; ; Incident Response: Upon detecting a potential compromise, our incident response team immediately initiates containment procedures, investigates the root cause, and performs a full system audit.; ; Response Time: For critical incidents, we respond within 30 minutes, and for non-critical issues, within 4 hours, ensuring timely resolution to minimize impact and prevent further risks.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Post-quantum cryptography secure: No
• Incident management approach: Nymo Financials has a structured incident management process:; ; Pre-defined Processes: We have established procedures for common incidents, including unauthorized access, data breaches, and service outages. These processes ensure swift and effective response.; ; Incident Reporting: Users can report incidents via email, online ticketing, or the dedicated support portal. Critical incidents can be escalated through phone support for immediate attention.; ; Incident Reports: After resolution, we provide detailed incident reports to affected users, outlining the cause, steps taken for resolution, and preventive measures to avoid recurrence. Reports are available within 48 hours of incident closure.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 2%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 8%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 12%

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Ensuring new workers are informed of their right to join a trade union
  • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Activities to cascade good practice on fair working conditions throughout the supply chain
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
  • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
  • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
  • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
  • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
  • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
  • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
  • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
  • Plans for positive actions with community groups.
  • Measures for making facilities used in the delivery of the contract available for community groups, education or training
  • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
  • Plans to respond flexibly and adapt approaches to community engagement and initiatives
  • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
  • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
  • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
  • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
  • Introducing transparency to pay and reward processes
  • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
  • Working conditions which promote an inclusive working environment and promote retention and progression
  • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
  • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Understanding of issues relating to entering the contract workforce
  • Creation of outreach activities to create a pipeline of employees for the future contract delivery
  • Content of the outreach activity is designed to suit the target cohort
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
  • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@nymogroup.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.