COMPLETE DISCOVERY SOURCE INC.

Everlaw

Industry leading eDiscovery solutions for document review, analysis and redaction, with built in analytics and generative AI functionalites.

Features

• eDiscovery Processing, metadata extraction and OCR
• Document Review and Coding
• Data Analytics
• eDisclosure Productions and PDF Bundles
• Deduplication and Email Threading
• Generative AI
• Document Redaction
• Personal Data Detection
• Technology Assisted Review

Benefits

• Process data from O365, Mobile Devices, Laptops etc
• Reduce data volumes through deduplication and analytics
• Review and Redact for litigations, arbitrations, investigations and DSARs
• Visualise communications, sentiment, sensitive terms, conceptual information
• Generative AI Question and Answers on your case data
• Review chat data Teams, Bloomberg, mobile devices, social media
• Export data to natives, PDF, or load file productions
• Customisible review workflows, displays, coding choices

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at cdslondon@cdslegal.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

917956257105336

Contact

Mark Anderson
+44 (0) 7506 589580
cdslondon@cdslegal.com

About your service

• Service categories:

  Applications

  Content workflow and management

  • EDiscovery and forensics
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: System usage is based on per GB volume hosted in the system. There is no limit to data volumes, however cost will scale accordingly.; ; Everlaw operates on a standard 4 week release schedule for planned releases, which deploys the newest version of Everlaw to all users and typically results in less than 30 minutes of downtime for users. When significant issues require urgent off-cycle resolution.
• System requirements:
  • Edge
  • Chrome
  • Firefox
  • Safari
  • Windows, MacOS or Linux for desktop/ laptop
  • IOS, iPadOS or Android for mobile

User support

• Email or online ticketing support: Yes
• Support response times: Weekdays 9 - 7 (UK time): 30 minutes; Weekends and Evenings: 2 hours
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: - Bug Fixes, Performance Issues: No Cost; - Project Management Support: £160 per hour; - Consultancy and Advisory: £205 per hour; - Remote Forensic Collections: £225 per hour; - Onsite Forensic Collections: £275 per hour; - Court Room Testimony: £350 per hour
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: CDS has worked in the eDiscovery space for over 20 years, developing scalable, flexible, and proven onboarding and training solutions. CDS understands that each client has unique requirements, and as such offers a tailored implementation frameworks, structured around client-specific priorities, capabilities, and workflows.; ; CDS will develop a training, onboarding, and certification methodology that will be applicable to each client, ensuring seamless deployment, upskilling of key user groups, and long-term ongoing knowledge transfer.; ; A custom training plan will be developed, outlining groups within the organisation that require training and the level of training required i.e. reviewer, user, administrator. During this process the following will be defined:; • Key stakeholder roles; • Training dates and frequency; • Number and types of training sessions; • Sign-off criteria and adjustments\customisations; ; CDS will work to configure workflows, templates, profiles, and workspace structures aligned to live use cases. This ensures training is scenario-based and contextually relevant.; ; Foundational Training; • CDS will conduct foundational training to prepare all core user groups.; • Go-live readiness is determined jointly, with flexibility to accommodate partial rollouts if necessary.; ; Training can be delivered via a mix of in-person, virtual, and hybrid sessions.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Data can be extracted removed in multiple ways:; - Data deletion with Certification of Destruction; - PDF Exports; - Load File Exports i.e. .dat file with natives, images and text
• End-of-contract process: At the of the the contract, your project management team will discuss next steps and the options available. These options are as follows:; ; Case Deletion; If the matter has concluded and the data is no longer required, data will be deleted at an hourly rate and a certificate of destruction will be issued; ; Case Backup; If the matter has concluded and the data is still required a load file export can be provided for preservation. This is charged at an hourly rate, or via self service.; ; Case Migration; If the customer is not happy with the service from CDS either via monthly adhoc pricing, or at the end of subscription. CDS will work with the client to migrate any remaining cases to a new vendor or internal solution. Charges will be at an hourly rate.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Onboarding and offboarding information is available from your account manager and project management team. This team will work with you either on a case base case basis to tailor design matter workflows for onboarding and training. This includes Instructor-Led Training Delivery and/or access to:; • Classroom or virtual Introduction sessions, made available for all users who would use the platform at any level. Multiple session can be run, dependent upon need.; • Online training materials available in multiple formats including written documentation, video content, knowledge bases, and certifications.; • Live and recorded webinars; • Online documentation via CDS Knowledge Base, CDS 360 Learning Portal and Everlaw website.; ; Your case team will work with you outline and weigh up the offboarding requirements, including backup options on a case by case basis. For subscription based models, your team will work with you to identify the offboarding workflow that works best for you including close down, and migrations as needed.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Users are able to access through the mobile version of any of the supported browsers however some functionality may be limited or easier to access via a desktop/laptop computer.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Everlaw enables users to quickly locate key functionality through intuitive menu navigation, powerful in-platform search, or assistance from an integrated AI assistant. The platform provides a single, unified document viewer supporting a wide range of file types, including chat and mobile data. Users can efficiently review content using features such as keyword highlighting, redactions, and embedded AI capabilities, helping streamline analysis and improve review accuracy.
• Accessibility standards: None or don’t know
• Description of accessibility: Everlaw supports accessibility best practices by providing alternative text labels for images and form fields, enabling screen readers to clearly identify icons, buttons, graphics, and input fields so users can understand actions without relying on visuals alone.; ; Form validation errors are communicated using descriptive text, rather than colour alone, ensuring errors are clearly understood by all users.; ; In addition, most interactive elements are accessible via keyboard navigation, with support for keyboard shortcuts to enable efficient use without a mouse.
• Accessibility testing: Everlaw is designed to align with WCAG 2.1 AA and undertakes independent third-party accessibility audits against this standard, using a combination of automated and manual testing.; ; In addition, Everlaw periodically assesses compliance with Section 508 of the U.S. Rehabilitation Act of 1973 and actively prioritises the remediation of any accessibility issues identified through these reviews.
• API: Yes
• What users can and can't do using the API: Everlaw provides a comprehensive API that enables custom applications to integrate directly with the platform, supporting automation of reporting, analytics, billing tracking, and native data uploads. The API is designed to scale, allowing organisations to automate complex and bespoke workflows efficiently.; ; Dedicated APIs support advanced use cases, including custom analytics reporting through the Search API and automated data ingestion via the Upload API. In addition, the API allows retrieval of billing metrics, including peak and final data sizes, as well as project administration details such as users, permissions, activity history, and project settings.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Everlaw uses role-based access control (RBAC) to restrict access to documents and platform functionality, ensuring users only have access to data and features appropriate to their role.; ; The platform allows users to create custom fields, choices, searches, and search term reports to filter and isolate relevant data for their review teams. Extensive configuration options are available, including home screen layout, processing settings such as deduplication, OCR, and imaging, metadata display, review layouts, document assignments, redaction text, predictive coding models, and production or export settings. All customisations are completed through Everlaw’s intuitive user interface using guided setup wizards.

Scaling

• Independence of resources: Everlaw is designed to scale seamlessly, supporting matters with hundreds of users and millions of documents without degradation in performance. Compute resources automatically adjust to meet customer demand, ensuring consistent responsiveness as workloads change.; ; Built on AWS cloud infrastructure, Everlaw benefits from elastic storage that can scale up or down instantly, with no practical limits on the volume of data stored or processed per matter.; ; Everlaw’s production environment incorporates appropriate logical and physical separation of system components, with production, testing, and staging environments logically isolated to protect sensitive data and support robust change control.

Analytics

• Service usage metrics: Yes
• Metrics types: Administrators have access to a range of automatically generated dashboards providing oversight of system usage and performance, including views on projects and users, database sizes, current user activity, and user access history.; ; At the project level, dedicated dashboards are also automatically created, offering insight into live, historic, and administrative user activity. These include detailed project analytics such as project metadata, reviewer activity and accuracy, platform time, review progress, rating trends, conflicts, reviewer pace, and customisable visualisations to support effective project management.
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Everlaw

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: Less than once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure

Data importing and exporting

• Data export approach: Data can be exported in multiple ways depending on the clients needs: - ; - PDF Exports with branding, redactions, naming, order etc; - Load File Exports i.e. .dat file with natives, images and text ; - Direct File Download; - Customisible reports of metadata and data visualisations
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • Original Native Files
  • PDFs
  • Load File with Opticon
  • XLSX
  • HTML
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • .zip
  • .ufdr
  • .E01
  • .L01
  • .AD1
  • .PST
  • Loose files i.e. xlsx, docx, pptx

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: During the term of the Agreement, Everlaw will have a Monthly; Availability of at least 99.5% of the total time in any calendar month, as well as 99.8% of the time during the hours of 9 a.m. ET and 6 p.m. ET on Monday through Friday of each week (the “Service Level Objective” or “SLO”). If Everlaw does not meet the SLO and Client meets its obligations described in these Everlaw Service Level Terms (the “SLTs”) and the Agreement (including payment obligations), Client will be eligible to receive SLA Credits.
• Approach to resilience: Everlaw maintains high platform availability, consistently achieving annual uptime of greater than 99.95%, inclusive of scheduled maintenance. Business continuity and disaster recovery arrangements are informed by regular risk assessments, vulnerability scanning, threat analysis, and third-party and supplier risk reviews.; ; Incident response, business continuity, and disaster recovery plans are tested at least annually to validate effectiveness and support continuous improvement of Everlaw’s risk assessment and risk management processes.
• Outage reporting: AWS provides real-time service dashboards to notify of any platform outages. In addition, Everlaw maintains internal monitoring dashboards and defined incident management processes to detect, manage, and communicate service issues across relevant teams.; ; Where required, external communications regarding outages are coordinated and delivered by your project management team to ensure timely and clear updates to customers.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
• Other user authentication: Everlaw supports single sign-on (SSO) using the SAML 2.0 protocol, enabling users to access the platform via their organisation’s existing LDAP or SSO system. Organisations can choose to enforce SSO, which disables Everlaw’s optional password-based login for all users.; ; In addition, Everlaw provides multi-factor authentication (MFA) for all accounts, which can be enforced at the organisational level. MFA enhances account security by requiring a second verification method, such as a code sent via email or generated by an authenticator app, alongside the user’s password, helping protect against unauthorized access.
• Access restrictions in management interfaces and support channels: Everlaw restricts access using role-based controls and the principle of least privilege. Document access can be configured per user group via Project Management > Project Settings > Permissions > Document Access, allowing Full or Partial access. Matter permissions can also be restricted, so only designated Organization or Legal Hold Admins can view a matter. Production and administrative access is limited to system administrators, reviewed by managers and relevant parties, logged for auditing, and subject to quarterly privileged-user reviews. Access to the AWS console and Everlaw administrative pages requires multi-factor authentication, and only necessary functions, ports, and services are enabled.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Security governance is delivered through a formal Information Security Management System (ISMS) that is designed in accordance with ISO/IEC 27001:2013 requirements. The ISMS is overseen by the Chief Technology Officer (CTO) and governed by an ISMS Management Committee comprising senior leadership and departmental heads. This committee provides strategic oversight, approves policy, and drives continuous improvement.; ; A structured risk management framework is used to maintain a Risk Assessment, Statement of Applicability, and Risk Treatment Plan, which are reviewed regularly and updated in response to changes in business or threat landscape. Supporting policies, standards, and procedures are enforced across the organisation, with mandatory security training for all staff and formal reporting and investigation of security incidents to ensure ongoing compliance and assurance.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Everlaw's configuration and change management processes are governed by the Configuration Management Policy. This policy ensures that all changes are documented and approved by the Configuration Change Review Group. Changes that may impact the security of the platform undergo Security Impact Analyses to determine necessary mitigating actions. All changes are tested and approved before being released into the production environment. Emergency changes follow a formalized change management process, with reviews and approvals documented prior to deployment, but at an accelerated pace. Necessary approvals are obtained and documented before initiating an emergency change.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Everlaw follows a comprehensive vulnerability management program. Policies and procedures are documented, approved, communicated, and reviewed annually to identify, report, and prioritise remediation of vulnerabilities. Processes support both scheduled and emergency responses, with detection tools, threat signatures, and indicators of compromise updated weekly or more frequently. Third-party and open-source updates are tracked, and independent penetration testing is conducted periodically. Vulnerabilities on managed assets are detected at least monthly and remediated using a risk-based approach. All identification, remediation, and metrics are tracked, reported, and communicated to relevant stakeholders to ensure continuous security improvement.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Everlaw complies with protective monitoring processes through systematic monitoring and reporting of critical information security performance metrics. This includes monitoring patch status, outcomes of risk assessments, internal audit findings, and incident documentation on a quarterly basis to ensure adherence to information security standards and practices. Additionally, processes are monitored through service level management procedures to ensure compliance with service level commitments and agreements.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Everlaw follows a structured incident management process with four key steps: Preparation, Detection and Analysis, Mitigation, and Post-Incident Activity. The Incident Response team is trained and equipped in advance. Potential incidents are detected via SIEM, Wazuh alerts, vulnerability scans, and system logs, then analyzed to confirm validity. Mitigation includes containment, eradication, and recovery. Post-incident, processes are reviewed for gaps and improvements. Users report incidents through Podio, which alerts the Response team. All incidents are documented in Podio, tracking actions to closure and generating metrics to continuously assess and enhance incident response capabilities.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Access to a demo workspace for a period of 30 days. Access to a broad set of documents including email, office documents and chat files. Initial training included.; ; Limited access to Generative AI provided on a small set or demo purposes only.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 2%
• Between £500,001 and £1,000,000: 3%
• Between £1,000,001 and £2,500,000: 4%
• Between £2,500,001 and £5,000,000: 5%
• Over £5,000,001: 7%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Schellman Compliance LLC
• ISO/IEC 27001 accreditation date: Friday 7 March 2025
• What the ISO/IEC 27001 doesn’t cover: UK Office location
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: You do not have a current and valid Cyber Essentials certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: F47ee6f6-3427-43ab-b45b-b74ab89235d7
• Other security certifications: Yes
• Any other security certifications: SOC2 Type 2

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at cdslondon@cdslegal.com. Tell them what format you need. It will help if you say what assistive technology you use.