SoftwareONE

IT Asset & Software Asset Management - Managed Services

This service is designed for customers who wish to benefit from a standardised ITAM/SAM service, targeting a fixed number of most commonly used publishers e.g. Microsoft/Adobe. Grow your ITAM maturity with a focused cost-effective model, underpinned by any of our best of breed SAM technology partnerships: Snow, Flexera, ServiceNow, Xensam.

Features

• Cost optimisation/FinOps, Software & Hardware Asset Management
• Gather publisher/licence entitlement & compliance data
• Deploy/Implement ITAM/SAM Solutions
• Industry leading ITAM/SAM solutions
• Continued advice and assistance to optimize software investments
• Trusted expertise from SoftwareONE’s delivery Team
• SaaS Application Management
• Oracle & SAP License Management

Benefits

• Ongoing control of license spend
• Reduce publisher audit risk
• Continuous visibility and control to optimise software licensing spend
• Optimise costs and gain control of your Technology Assets
• Accelerate your ITAM/SAM Practice & reduce operating costs
• Gain Control and Visibility of Entire Hardware and Software Estate
• Gain Visibility and Control of SaaS Application Spend
• Reduce costs of software renewals by right sizing them
• Ensure software contracts are consolidated to bring about cost savings
• Ensure new licences are purchased correctly and no overspending

£70,000 to £100,000 a unit a year

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at technology-products.uk@softwareone.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

918338709895084

Contact

Tom Hook
+44 203 005 0238
technology-products.uk@softwareone.com

Planning

• Planning service: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Software Asset Management tooling

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: According Service Level Agreement and/or Statement of Work
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Via ServiceNow integration and/or PyraCloud customer platform
• Web chat accessibility testing: N/A
• Support levels: According Service Level Agreement (SLA) and/or Statement of Work

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Irclass Systems and Solutions PLC
• ISO/IEC 27001 accreditation date: 26/12/2019
• What the ISO/IEC 27001 doesn’t cover: N/a
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Tackling economic inequality

  Tackling economic inequality

  At SoftwareOne, we are committed to making a positive impact on society beyond our core services. As part of our G-Cloud service provision, we will continue to actively engage with in-house volunteering initiatives, including our “Harmony Day” programme. We intend to address economic inequality by: As part of our commitment to social value, we will channel our Harmony Day efforts toward addressing this issue. Our Social Value lead will look to engage our public sector team with volunteering organiations that support marginalised communities, low-income families, and individuals facing economic hardships. Whether it’s mentoring underprivileged youth, providing job readiness workshops, or supporting food banks, our team will aim to contribute to reducing economic disparities through volunteering days.

Pricing

• Price: £70,000 to £100,000 a unit a year
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at technology-products.uk@softwareone.com. Tell them what format you need. It will help if you say what assistive technology you use.