2i Testing

Acceptance Testing

As a UK-based independent company, 2i employs a proven risk-based methodology for delivering various forms of Acceptance Testing, including User & Operational Testing. Through collaboration we ensure adoption of Cloud solutions and integration services, tailored to business objectives, leveraging appropriate techniques and structured models.

Features

• Cloud based Test Consultancy or Test Delivery for UAT
• Delivers leadership, management, delivery and support of client UAT requirements
• We provide scaleable QA /test teams with specialist UAT experience
• Scripting / execution / reporting / defect management / solutioning
• Support clients business users, supplementing their skills with test expertise
• As proxy for the business, successfully implement 3rd party products
• Providing auditable results and clear data/documentation
• Informing effective decision making, eg, Readiness; Go/No go
• Provide process models/guides/testing skills knowledge transfer
• Covers all delivery approaches- Digital, Agile (Scrum, Kanban), DevOps, Waterfall

Benefits

• Ensure adoption of a proven, risk-mitigated approach to UAT
• Early test engagement identifies defects earlier, reduces re-work
• Ensures a structured approach to achieve optimal test coverage
• Risk-based prioritisation and data - driving robust decision making
• Act as a bridge between business users and Cloud technology
• Delivers external perspective and insights / best practices
• Reduces risk of uncontrolled disruption during periods of change
• Auditable documentation as an output and feeds continuous improvement
• Provides confidence with business users and stakeholders
• Ensures any Agile Transformation is delivering optimal benefits

£360 to £810 a person a day

Service documents

• Pricing document

  PDF

• Service definition document

  ODT

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james.hamilton@2itesting.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

918393030134905

Contact

James Hamilton
07756501262
james.hamilton@2itesting.com

Planning

• Planning service: Yes
• How the planning service works: Using our experience we are able to provide fit for purpose, best practice solutions which avoid some of the pitfalls that can happen in the planning phase of client projects. We use proven estimating and planning techniques which involve detailed reviews to ensure that the correct focus has been applied, based on the individual clients target outcome. ; ; Planning activities can cover a variety of topics including project objectives, scope, risk assessment, delivery methodology, tools, data, environment and resources. We can take full ownership of the UAT test plan, on behalf of the client, and report back through our robust tracking and reporting process; or act in a consultative manner to assure or improve plans which already exist, depending upon where in the process we are engaged. Our end aim is to always manage to a plan that all involved parties are bought into, meaning that we communicate widely and frequently and ensure we deliver with a policy of 'no surprises', enabling corrective actions to be taken at the earliest possible opportunity in order to address and mitigate risk.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Test Automation & Test Tooling
  • Functional Testing
  • Non-Functional Testing
  • Test Strategy & Consultancy
  • Professional Services
  • User Acceptance Testing

Training

• Training service provided: Yes
• How the training service works: Training in all aspects of User Acceptance Testing for end users.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Test Tooling & Test Automation
  • UAT or QA
  • Offered across multiple software or technologies.

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: The 2i UAT service ensures that when moving to Cloud services or migrating between them, the clients services are not adversely impacted and continuity of quality service is maintained. 2i will ensure that all elements of change have been identified and robustly tested, with the 2i standard approach being adapted in line with the customers requirements and risk appetite.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • User Acceptance Testing
  • Functional Testing
  • Non-Functional Testing
  • Test Automation and Test Tooling
  • Test Strategy & Consultancy
  • Professional Services

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: 2i prides itself on its test capabilities. Our UK based resources are experts in Agile, Waterfall and hybrid delivery methods, ensuring that testing is given high-profile consideration from the very outset and is appropriately planned into the delivery lifecycle. We are able to build high-performing teams to supplement existing teams at times of high volumes of change, due to our ability to quickly scale-up with test experts; or can provide a dedicated test team to manage the end-to-end test function covering all role profiles. Our focus is to deliver a robust test service, but also to work in partnership with our client, to ensure we achieve a greater understanding of the products and services being implemented.; ; Our services are underpinned by our approach to service excellence:; ; • All services are overseen by a 2i Service Delivery Manager who is responsible to ensuring a quality service is delivered; ; • Working in partnership with the client following clear and measurable, pre-agreed, service objectives; ; • A robust governance process which enables the client to understand progress against plan ; ; • A culture of open communication and continuous improvement to drive ongoing efficiency gains

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: We do not have any specific service constraints within the UK.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We will usually undertake testing on-site and will be available in person or email during all planned test windows. We will always provide email support during our engagement window for test planning. We will respond within 2 working days maximum, however this will be quicker during planned test windows.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Telephone/email - dedicated numbers are provided per engagement.; Our UK based teams will usually work on client sites and provide on site support as standard.; Each client will be allocated a named Service Delivery Manager as their key point of contact. Each client also has direct access to their Account Manager.; Basic support is 9 to 5 on working days. Additional support can be provided at the request of the customer, at an additional charge.; Escalation during test planning / test window will be via a named escalation matrix, per engagement and will respond within 3 hours.; ; We are very flexible and always willing to discuss enhanced levels of service aligned to the clients requirements.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: QMS International Limited
• ISO/IEC 27001 accreditation date: 21/04/2021
• What the ISO/IEC 27001 doesn’t cover: Physical media transfer; Access control to program source code; Policy on the use of cryptographic controls ; Key management ; Working in secure areas; ; Delivery and loading areas; Separation of development, testing operational environment; Information transfer policies and procedures; Agreements on information transfer; Securing application services on public networks; Protecting application services transactions; Secure development policy; System change control procedures; Technical review of applications after operating platform changes ; Restrictions on changes to software packages ; Secure system engineering principles; Secure development environment ; Outsourced development ; System security testing ; System acceptance testing ; Protection of test data ; Regulation of cryptographic controls
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  We proactively manage carbon emissions as our organization grows, showcasing our dedication to long-term sustainability. ; ; We believe transparent reporting of environmental metrics is an essential element to achieving our goals. In 2022, our total emissions were 23.9224 tCO2, with a detailed plan of how we are going to meet our future commitments on our website. ; ; We can effectively measure our CO2 emissions through energy and travel usage. ; ; (The metrics we have used to manage our Carbon Reduction plan is tCO2.)

Pricing

• Price: £360 to £810 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  ODT

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james.hamilton@2itesting.com. Tell them what format you need. It will help if you say what assistive technology you use.