Reed Specialist Recruitment Ltd

Platform Agnostic Cloud Set-up, Migration, Application Development and Support Services

Cloud set-up, implementation, migration, and support services. Assisting with Cloud Needs Assessments, Strategic Could Solution Design, Migration Planning, Application Replatforming and Refactoring, Development, Data Migration Strategies, Cyber Security Assessments, and Support services. We can provide a structured, platform agnostic, and tailored approach that aligns with your needs, strategy and vision.

Features

• Strategic cloud solution design
• Cloud Needs Assessments and Migration planning services
• Full cloud ready refactoring and re-platforming services for bespoke applications
• Full stack engineering services deploying the latest cloud technologies
• Design and build of automated build and integration pipelines
• Cyber security/platform health assessments with tailored monitoring dashboards
• Project, programme & portfolio management services for all migrations
• Effective management through Discovery, Alpha, Beta and Live
• Risks, Issues, Assumptions, and Dependencies identified and managed effectively
• Extensive training, mentoring and upskilling provided to customer teams

Benefits

• Improves team capacity/capability, reducing burden on internal teams.
• Expert knowledge ensures best fit technology/processes are deployed.
• Agile Delivery expertise reduces delivery time and cost.
• Effective scoping reduces risk of missing business case benefits.
• Improves Risk and Issue management with an objective perspective.
• Provides real-time monitoring of platform health and capacity.
• Enables effective resourcing that’s responsive to changing business requirements.
• Provides access to variety of DDaT skills and capability.
• Increases confidence in delivery via exploration of alternative approaches.
• Continual training/mentoring ensures retention of IP, benefits/value realisation

£350 to £1,250 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Framework.Support@reed.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

920138399575065

Contact

Stephanie Grandon
0207 616 2330
Framework.Support@reed.com

Planning

• Planning service: Yes
• How the planning service works: Cloud Needs Assessment and Stakeholder Engagement:; Understanding business objectives, existing infrastructure, and pain points is crucial for project success.; Our teams engage with key stakeholders to identify specific needs, scalability requirements, security concerns, and growth projections.; ; Strategic Cloud Solution Design:; We tailor cloud strategies to the buyer’s unique context, avoiding a one-size-fits-all approach.; Whether public, private, or hybrid cloud, the solution aligns with their goals and workload requirements.; ; Risk Assessment and Mitigation:; We address potential risks related to cloud utilization, including data security and compliance.; Our teams propose mitigation strategies such as redundancy planning, disaster recovery, and data encryption.; ; Migration Planning:; Guiding buyers on sequencing and phasing of migrations based on critical applications, user impact, and downtime tolerance.; Detailed implementation plans ensure a smooth transition of workloads.; ; Change Management and Training:; Delivering training programs and communication strategies during service transition.; Establishing governance policies, access controls, and monitoring mechanisms.; ; Scalability and Optimization:; Ensuring the chosen cloud solution scales seamlessly as the buyer’s business grows.; Advising on cost-effective measures like auto-scaling and rightsizing
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Change Management and Training:; - User Training: We emphasize a training plan for end-users to adapt to the new cloud environment. This minimizes disruption during the transition.; - Ongoing Mentoring: We coach and mentor our customer's teams throughout our deployment projects. These services are captured as key success criteria and ensure that our customers are skilled up and ready to take over prior to project handover ; - We provide training videos, user guides and build documentation. We focus on ensuring that future teams are equiped to manage, build on and adapt the environments we build and that the Intelectual Property required to do this remains within our customer's teams
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: RPS will assist the buyers migrating to the cloud or in transition between cloud services. Our standard process involves the following stages:; Assessment and Planning:; We work with the buyers to understand the key question “Why migrate to the Cloud”, and will manage the project to encompass the following:; Current State Evaluation: Assess existing infrastructure, applications, and data.; Migration Goals: Define clear prioritized migration goals - cost savings, scalability, improved performance, and security.; Review the types of Cloud Migration: Public, Private, or Hybrid and recommend the most suitable cloud model keeping scalability and enhanced security in mind.; Application Assessment:; - Prioritization: Not all applications are equally suited for migration. We help buyers prioritize which applications to move first.; - Dependencies and Interactions: Understanding application dependencies ensures a smooth transition. We map out interactions between applications and data.; Cloud Migration Strategies:; Our Cloud migration strategies follow the ‘R’ model, comprising:; Retain; Rehost; Re Platform; Re Factor; Re Host; Retire; Documentation and Knowledge Transfer:; Detailed Documentation: We create comprehensive documentation covering the migration process, configurations, and troubleshooting steps.; Knowledge Transfer: Ensuring organizational change, awareness of the new cloud environment, updating business continuity plans
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Pilot Migration: Before a full-scale Migration, we plan and conduct a Pilot migration. This validates the process and identifies any unforeseen issues.; - Automated Performance Testing: By creating Automated test suites and build pipelines to test code commits continually, we reduce the risks and delays associated with major issues being identified at the point of release.; -Staging environments – Our teams create cloud-based sandboxes and Staging environments as standard, ensuring that new features are extensively tested for Performance and quality prior to release.; -Monitoring suites – Our consultants help customers to create bespoke Performance Monitoring dashboards and alerting suites that are tailored to their specific requirements. we have delivered real-time analysis capabilities for some of the country’s largest cloud environments.; - Business benefit realisation – the definition of quality varies on a project-By-project basis. By identifying Business needs early in Our engagements and reviewing throughout, we ensure that the work being delivered continues to meet Our customer’s needs. This provides assurance that the quality required if being delivered throughout.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
• Other security services:
  • Security and Compliance.
  • Security Assessment: Evaluating encryption, access controls, and compliance.
  • Compliance Alignment: Ensuring migration meets regulatory standards.
  • Security Strategy: Applying consistent security across cloud services.
  • Security Testing: Assessing controls, encryption, network security, and vulnerabilities.
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Post-Implementation Support:; - Monitoring and Performance: Emphasize continuous monitoring, performance tuning, and proactive issue resolution.; - Post-Migration Monitoring: Set up monitoring tools to track performance, resource utilization, and anomalies.; - Cost Optimization: Cloud costs can spiral if not managed. We advise on cost-saving measures, such as reserved instances and auto-scaling.; - Feedback Loop: We encourage buyers to provide feedback, iterate, and refine their cloud strategy over time.

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: No
• Support levels: We provide Phone Support, typically 9 to 5 (UK time), Monday to Friday. Out of ours and 24/7 support is available where required.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Bsi
• ISO/IEC 27001 accreditation date: 01/03/2023
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our Commitment; Our commitment to tackling climate change is reinforced by our Environmental Policy, Carbon Reduction Plan, internal Environmental Champions, and commitment to achieving Net Zero emissions by 2030. Reed was the first recruitment company in the UK to become CarbonNeutral®, we have retained our ISO14001 certification, and also received the ESG award at the 2022 Tiara Talent Solutions awards. ; Reducing utilities, waste material, and transportation.; We ensure this through:; • Energy efficient offices: Printers are defaulted to sleep mode when not in use, that air conditioning units (where required) are activated via timers or motion sensors, and that LED lighting is used.; • Energy contracts: All utilities managed centrally (as opposed to landlord-managed) are moved to verified renewable tariffs recommended by our energy broker and encourage landlord-managed buildings to consider renewable tariffs. ; • Carbon offsetting: Reed continues to annually measure its carbon emissions through the Ecometrica platform and offset its carbon emissions through The CarbonNeutral® Company.; • Recycling: All sites where we have control over the waste collections now have full recycling services. We will work with our Environmental Champions in our largest sites to ensure co-members are disposing of waste correctly.; • Asset disposal: Any computing equipment that is no longer 'fit for use' is recycled responsibly by Re-teck, a specialist computer recycling company which has a “no landfill” policy. ; • Digital solutions: Each co-member has been given a work laptop, and the Central Content Hub allows co-members to share all marketing content digitally, reducing the need to print material by 20%. ; • Encouraged sustainable commuting: Reed participate in the Government’s Cycle to work scheme that subsidises the purchase of new bikes for work. We have also partnered with Octopus Electric Vehicles to introduce salary sacrifice electric vehicle (EV) scheme.

  Covid-19 recovery

  From the outset of Covid-19, we have supported our clients in mitigating, managing, and recovering from the impacts of the pandemic, through implementing a series of business continuity activities, including:; Proactive engagement: Pre lockdown, many of our clients were concerned with business continuity and how we would cover their requirements if numerous contractors, or our teams, were off sick. We therefore started speaking to our clients as soon as we were aware of Covid-19 and its potential disruption on our service delivery. This included understanding areas most likely to be impacted by a potential reduction in workers, identifying options for remote working and ensuring we could continue to meet the needs of our most ‘at-risk’ clients by consultancy professionals from other accounts. ; Remote working: From a delivery and account management perspective, we were able to maintain business continuity from the very start of lockdown to the present day – all consultants are equipped with remote working technology and our IT team worked quickly to increase system capacity to facilitate a mass transition of our workforce to work from home. Our teams were immediately deployed to support our clients in achieving operational continuity. This involved activities across the workforce to enable business as usual operations, as well as adjusting our procedures to allow continuation of services.

  Tackling economic inequality

  In accordance with our mission statement (‘improving lives through work’), we have developed several initiatives to tackle economic inequality and provide opportunities to those who face barriers to employment and/or located in deprived areas. We; ; • Provide an OFSTED rated Apprenticeship Scheme, and also use our Apprenticeship levy to provide customers with opportunities to invest in their own Apprentices. ; • Run the not-for-profit Reed Business School which provides educational courses. ; • Sponsor the Alec Reed Academy in Northolt which supports youth education and skills. ; • Are a signatory to the Armed Forces Covenant- working to provide opportunities for those who have left Service. ; • Maintain a sister company Reed in Partnership (RinP), a leading Welfare-to-Work business, which provides employment services, healthy living and careers support services some of the UK's most deprived communities. Since 1998, RinP has helped over 150,000 unemployed people back into work. ; • Job Centre Plus Retail Routeway contract: This targets Lone Parents/Carers to support them back into work by providing them with training, supporting them to complete a work placement and helping them into local vacancies. ; • Carrying out career mentoring for job clubs at schools, community centres etc. (including mock interviews, CV advice, and Career’s guidance). We’ll also work with local businesses to promote work experience opportunities that students can undertake.; • Continue to work closely with the Care Leaver’s Covenant to support care leavers take their first steps into the world of work.; Furthermore, we invest 20% of our profits in the Reed Foundation, which provides funding for UK and international charitable causes. Recent campaigns we have supported include Citizens Advice, Independent Age and Magic Breakfast.

  Equal opportunity

  Increasing representation for those from disadvantaged, disabled, or minority groups; We are committed to delivering a diverse workforce for our clients. To ensure we increase representation for those from disadvantages, disabled, or minority groups, we will:; • Conduct role planning meetings to review specifications and agree approach, including diversity factors that will inform our processes.; • Promote an inclusive employer brand through language and visuals. We’ll ensure all content, including advertising, marketing material, are gender neutral, non-biased and effectively promote commitment.; • Apply a diversity lens when reviewing job specifications and adverts.; • Introduce anonymous CVs and shortlists to prevent unconscious bias.; • Ensure all selection criteria is objective, valid, justifiable and measurable.; • Ensure the same recruitment process is carried out for every individual applying for a role, including the same questions and scoring criteria.; • Provide reasonable adjustments to the recruitment process where necessary to support both disabled and neurodiverse candidates.; • Make offer decisions against defined criteria.; • Provide written, unbiased and constructive feedback to every candidate, comprising detailed reasoning regarding why they are either suitable or unsuitable for a role.; • Monitor workforce diversity at regular intervals to ensure our strategies meet talent objectives and represent local communities.; ; Supporting in-work progression for those from disadvantaged, disabled, or minority groups; ; We have a range of initiatives and programmes in place that we will implement to support in-work progression for disadvantaged, disabled, or minority groups. This includes access to our training business, Reed Courses. ; Reed Courses provides access to over 88,000 professionally recognised training courses, on more than 940 different subjects, from over 950 learning providers. Rated Excellent on Trustpilot, Reed Courses provides flexible, free, discounted and paid-for learning opportunities, both online and offline. Every year, over 6 million people use our courses to improve their skills.

  Wellbeing

  We have signed up to the Mental Health at Work Commitment. This framework sets out six standards which RPS have committed to: ; ; - Making Mental Health a priority at a Senior Leadership Level. ; - Ensuring staff have access to support and resources about wellbeing and mental health. ; - Creating an environment where it's okay not to be okay. ; - Training managers to spot signs of mental ill health. ; ; We monitor staff wellbeing, engagement, and satisfaction levels via a quarterly anonymous Engagement Survey. Results from these surveys are reviewed to form specific areas of change as part of our People Project. This change is managed through our company-wide Continuous Improvement Programme (CIP). ; ; Open culture around mental health ; ; External campaigns: We organise Lunch & Learn sessions with external organisations to provide more support or information about mental health campaigns and topics. ; Wellness calendar: Our Wellness Calendar of events focuses on key national awareness days such as Mental Health Awareness week, Time to Talk and World Mental Health Day. ; Internal communications: Our wellbeing site is a great hub of information for staff to access whenever they need it. The site aims to support and signpost staff. ; Mental Health Champions: We have appointed Mental Health Champions to encourage staff to talk about mental health. ; Two-way conversations: Provides staff with an opportunity to discuss their performance and personal development goals with their manager. ; Wellness Action Plans: Wellness Actions Plans (WAPs) are completed by every employee, to ensure there are practical steps in place to support staff. ; ; We also have:; - Mental Health training; - Employee Assistance Programme; - A partnership with Able Futures; - Wellbeing centre

Pricing

• Price: £350 to £1,250 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Framework.Support@reed.com. Tell them what format you need. It will help if you say what assistive technology you use.