PRINCIPLE ONE LIMITED
Delivery Management Support Service
Principle One supports customers to deliver projects, programmes or portfolios related to technology and cloud migration, producing relevant artefacts including Project Initiation Documents, delivery plans, risk registers, project and assurance reporting. We adapt delivery methods to maximise benefits and have a track record of providing client-side support within multi-supplier environments.
Features
- Experienced delivery managers able to lead projects, programmes and portfolios
- Expert knowledge and use of Agile methodology for cloud-related projects
- Proactive risk and issue assessment, management and mitigation
- Design and implementation of delivery governance and assurance processes
- Design and implementation of assurance, audit and oversight of programmes
- Flexible project management service provision according to customer need
- Strong stakeholder management and engagement
Benefits
- Ensures constant focus on pace and value of delivery
- Use of best practice tools aligned to the context
- Programme and project performance maturity assessment and improvements
- Defined benefits aligned to project, programme and organisational plans
- Access to independent delivery assurance
- Independent and objective client-side support in a multi-supplier environment
- Strategic alignment of objectives to key project milestones and deliverables
- Supports successful business transformation
Pricing
£375 to £1,495 a unit a day
Service documents
Request an accessible format
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Framework
G-Cloud 14
Service ID
9 2 1 2 2 8 0 9 8 2 1 0 5 2 9
Contact
PRINCIPLE ONE LIMITED
Enquiries
Telephone: 02045702200
Email: enquiries@principleone.co.uk
Planning
- Planning service
- Yes
- How the planning service works
-
Principle One has strong experience and expertise in planning and managing complex technology and business change projects, including transition to cloud. Our planning discipline ensures good process, control and assurance is applied from project inception to close-down.
We work with key stakeholders to define the most valuable input from our delivery experts, ranging from dedicated project or programme management resource for a specific implementation to establishing governance processes or focused assurance reviews.
Throughout our engagement we provide regular reporting on progress achieved, activities planned, and key risks and issues that require attention. This helps to steer the ongoing planning of the project and related programme work. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Principle One will work with the customer and relevant stakeholders to design and implement training plans, if appropriate to the project. This could include drawing on our business change expertise to carry out training needs analysis and knowledge transfer plans to ensure learning is embedded in the customer organisation.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Principle One manages projects, programmes or portfolios related to cloud migration. We work with customers from project inception to plan all migration and transition work required. This includes producing relevant artefacts including Project Initiation Documents and Product Descriptions, project delivery plans, risk registers, regular project reporting and related assurance. We focus on prioritising activity and adapting delivery methods to maximise the benefits achieved from migration to the cloud or between cloud services.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Principle One's programme delivery support service enables customers to ensure that outcomes are delivered to agreed cost and time and performance levels. Quality assurance is a key element of our offering, including assessing programme or project delivery capability and services, processes, products and methodologies to ensure that they are fit for purpose and recommend and implement any agreed improvements.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Principle One will work with customers to define any constraints of the particular service being provided.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Customers will have contact details for a lead team contact e.g. Project / Programme Manager, for general communication and raising of questions or issues. Standard response times would be one working day, however any particular response times required would be agreed at the start of each project.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Principle One will work with the customer at the outset of the project definition to agree the appropriate support levels for each engagement. Each customer receives dedicated account management, project management and technical SME support.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Equal opportunity
- Wellbeing
Equal opportunity
Principle One is committed to equality of opportunity through our recruitment and staff management practices, our work with customers and also through our external partnerships.
We welcome diversity amongst our staff, sub-contractors, customers and partner organisations, recognising that individuals from a wide range of backgrounds and experience can bring different perspectives and insights to our delivery challenges.
Our Equality, Diversity and Inclusion Working Group provides a central focus for ED&I issues, and information sharing throughout the Principle One team and we work to support adjustments and ways of working to accommodate neuro diversity across our workforce.
An example of our commitment to tackling workforce inequality and creating opportunities in the technology industry is our partnership with Coding Black Females, a non-profit organisation whose primary aim is to provide opportunities for black women to pursue a technical career, network, receive support and build relationships. Principle One staff have provided mentoring and training to the Black CodHer bootcamp on a pro bono basis. We have also recruited a number of staff through Coding Black Females, who are now part of our customer delivery workforce.
Principle One is also part of the Lilian Baylis Technology School’s Adopt a Student mentoring programme. Several of our team are mentoring locally based sixth formers from a range of socio-economic backgrounds and offering work experience to T level students. We have also launched an apprenticeship programme to help broaden the diversity in our consulting workforce.Wellbeing
Principle One understands the importance of physical and mental wellbeing, both for our staff and in the wider community across our customers. We work to provide our team with a good work life balance, recognising that this will vary between different people and at different stages throughout their career. We support part time working and are flexible in terms of blending in-office and home-based working, while also supporting the preferred working patterns of our customers.
We have invested in Mental Health First Aider training for a number of the team; this provides a greater understanding of mental health issues and also gives the team a first contact point and source of information if they feel they need support in this area.
We promote a healthy working culture; while deadlines are unavoidable, we do not have a long working hours culture by default, and we encourage our staff to fully use their annual leave allowances. This supports strong customer delivery by making sure our team are not working at an unsustainable rate.
We also promote wellbeing support through our partnerships, notably with the charity Police Care, who provide mental health support to officers, police staff and veterans who have suffered harm as a result of their policing work.
We have been involved in both fund raising and providing pro bono consulting support. Fundraising efforts have included an all-team sponsored walk during one of the Covid-19 lockdowns and a recent charity quiz and auction, focused both on team relationships and mental health as well as promoting awareness and raising funds for Police Care.
Pricing
- Price
- £375 to £1,495 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at enquiries@principleone.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.