VOICEPOWER LIMITED

Lexacom

Lexacom is a cloud-based documentation solution that captures clinician–patient conversations and automatically generates accurate, structured clinical notes. Delivered as Software as a Service (SaaS) and hosted in Microsoft Azure, it supports primary and secondary care workflows. VoicePower provides licensing, configuration and support as a UK reseller.

Features

• Digital dictation & workflow
• Ambient clinical note generation
• Real-time transcript review
• Secure cloud processing
• Workflow routing
• Multi-device access
• Automatic updates
• AI-powered summarisation

Benefits

• Reduces administrative workload
• Improves documentation quality and consistency
• Enables faster completion of patient records
• Supports structured, compliant clinical notes
• Reduces backlog and reliance on manual typing
• Improves workflow efficiency

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at vicky@voicepower.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

921741795080059

Contact

Vicky Humberstone
01423 870476
vicky@voicepower.co.uk

About your service

• Service categories:

  Applications

  Content workflow and management

  • Document
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Lexacom integrates with UK clinical systems, including EMIS, SystmOne and others available on request. It also enhances email, referral and document workflows across Microsoft Windows applications. Lexacom’s AI, speech recognition and dictation services extend existing clinical workflows while operating independently where required.
• Cloud deployment model: Public cloud
• Service constraints: Lexacom is delivered via Microsoft Azure UK Regions and requires an internet connection. Occasional planned maintenance is performed outside peak hours with advance notification. Local device performance and microphone quality may affect speech recognition accuracy. No other material constraints apply.
• System requirements:
  • Windows 10 or later for desktop speech recognition client.
  • Stable internet connection for cloud processing and synchronisation.
  • Quality USB microphone for accurate speech capture.
  • Modern web browser for Team Admin access.
  • Azure UK connectivity permitted through local firewall policies
  • Device audio input enabled for dictation and ambient capture.
  • Local storage allowed for temporary encrypted audio caching.

User support

• Email or online ticketing support: Yes
• Support response times: Support is available Monday to Friday, 09:00–17:30 (UK time) via phone and email, with acknowledgement within 24 hours and most cases resolved within one working day.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: VoicePower provides a single, comprehensive support level for Lexacom Ambient AI covering onboarding assistance, configuration guidance, troubleshooting, and liaison with Lexacom for any platform-level issues. First-line support is included in the subscription price and available during standard UK business hours (9am–5pm, Monday to Friday).; ; Enhanced services such as onsite support or formal end-user training are available separately under Lot 3 and are not included within the software price.; ; All contracted buyers receive a named Account Manager to oversee onboarding, service queries and escalations. A dedicated cloud or platform engineer is not required, as platform-level issues are escalated to Lexacom when appropriate at no additional cost to the buyer.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: VoicePower supports buyers in getting started with Lexacom by assisting with initial account setup, user provisioning, workflow configuration, and local environment checks. During onboarding, we help the organisation configure its users, teams, priorities and routing rules, and ensure the service is correctly connected to the required clinical or administrative systems. Buyers receive comprehensive user documentation, including setup guides and workflow instructions, as well as access to Lexacom’s online help resources.; ; If a buyer requires end-user or administrator training, this is available separately under G-Cloud Lot 3 and can be delivered onsite or online. This allows organisations to choose the level of training they require without it being bundled into the Lot 2b software service.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Lexacom stores dictations, transcripts and associated files only for the duration of active workflows. All completed documents are exported into the buyer’s chosen clinical or document management system during normal use, so the organisation already retains the final clinical content independently of the Lexacom platform.; ; If a buyer wishes to extract any remaining user data or job information before contract termination, this can be done through the web interface or via the API. Dictations, transcripts, metadata and audit information can be downloaded in standard formats prior to account closure.; ; Once the contract ends, user accounts are disabled and data held within Lexacom is deleted in accordance with Lexacom’s documented retention and deletion policies.
• End-of-contract process: At the end of the contract, user access to Lexacom is disabled and the organisation’s account is closed. Before closure, buyers may export any remaining dictations, transcripts, audit information or metadata through the web interface or API. All clinical documents generated during normal use will already have been exported into the organisation’s own clinical or document management systems, so no complex data extraction is required.; ; After account deactivation, remaining data within Lexacom is deleted in line with Lexacom’s documented retention and deletion policies, as described in the DPIA and Data Processing Agreement. Deletion includes audio files, transcripts, metadata, and temporary processing artefacts.; ; The contract price includes access to the Lexacom cloud service, user licensing, standard platform features, updates, and VoicePower’s first-line support. Optional services—such as onsite or remote training, workflow consultancy, implementation services, or large-scale migration work—are not included and can be purchased separately under G-Cloud Lot 3 or by separate agreement if required.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
• Application to install: Yes
• Compatible operating systems: Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Lexacom Ambient AI is designed to work on mobile devices through the Lexacom mobile application, enabling clinicians to capture consultation audio securely and review or approve generated notes on the move. Mobile functionality focuses on recording, reviewing and submitting content, while the desktop and browser interface provides fuller administrative options such as workflow configuration, bulk management and integration settings. All core ambient transcription features remain available on mobile, with interface adjustments to suit smaller screens and touch-based navigation.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: Lexacom provides a secure, browser-based user interface for authors, reviewers, and administrators. Users can create and upload dictations, review and edit transcripts, manage workflow, track job progress, and approve final documents. Administrators can configure routing rules, user permissions, teams, and workflow preferences. The interface supports both desktop and mobile layouts and integrates with clinical systems through secure APIs. The design follows modern UI standards, supports keyboard navigation, and provides clear status indicators and audit visibility throughout the documentation process.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Lexacom has published an Accessibility Statement for the Lexacom Team Admin application confirming full conformance with WCAG 2.2 Level AA, based on internal self-evaluation. Accessibility is supported through internal policies and ongoing staff training.; ; The application is web-based and relies on standard web technologies including HTML, CSS and JavaScript, and is designed to work with modern browsers and assistive technologies. Feedback mechanisms are provided to report accessibility barriers, and accessibility considerations form part of Lexacom’s ongoing product development and usability approach.
• API: Yes
• What users can and can't do using the API: Users can set up the service via the API by authenticating and sending requests with specific parameter. Changes are made similarly by sending requests with updated parameters. Certain limitations exist to maintain system integrity and security, such as predefined schemas and permissions. Users must adhere to API documentation for valid requests.
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Authorised administrators can customise Lexacom through the web-based Admin Console. Customisation includes creating teams and workflow groups, assigning user roles, configuring dictation categories, setting document priorities, and defining routing rules for authors and typists. Administrators can add or remove users, adjust permissions, and enable optional modules such as speech recognition or Ambient AI on a per-user basis.; ; Buyers can customise integration settings, including metadata fields, file naming formats, routing destinations, and API-based automations where required. Workflow behaviour—such as approval steps, escalations, and team allocation—can also be tailored to organisational processes.; ; Customisation is limited to users with administrative permissions. End-users can personalise local preferences such as playback settings, device selection, and interface layout, but cannot alter organisational configuration or system-wide settings.

Scaling

• Independence of resources: Lexacom is hosted within Microsoft Azure, which provides automatic scaling, resource isolation and load balancing to ensure consistent performance. Each organisation’s data is stored in its own secure container, preventing cross-tenant interference. Azure’s elastic infrastructure allocates additional compute, storage and network resources as required, so high usage from one customer does not impact another. Background processing, speech recognition and Ambient AI workloads run on scalable cloud services designed to handle peak demand without performance degradation. Continuous monitoring ensures system responsiveness and stability.

Analytics

• Service usage metrics: Yes
• Metrics types: Lexacom provides usage metrics showing dictation volumes, job status, turnaround times, user activity, workflow performance and transcription output. Administrators can monitor team productivity, pending workloads, and system usage over selected time periods. Audit logs are available showing key user and workflow actions. Metrics support operational oversight, capacity management and performance monitoring, and can be exported for local reporting or analysis.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Lexacom (Aprobrium Ltd)

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
  • Other
• Other data at rest protection approach: Dictation audio, transcripts and metadata stored within Azure are encrypted using AES-256. Each organisation’s data is stored in a logically isolated container. Azure datacentres apply strict physical access controls, 24/7 monitoring, and industry-certified security processes.
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure

Data importing and exporting

• Data export approach: Users can export their data directly from the Lexacom web interface or via the API. Administrators can download dictations, transcripts, metadata, audit information and user lists in standard formats before account closure. During normal operation, all completed documents are already exported into the organisation’s clinical or document management systems, so the organisation retains its final data independently of the Lexacom platform. Any remaining dictation or workflow data can be exported on demand before the contract ends. After closure, data is deleted according to Lexacom’s documented retention and sanitisation policies.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • WAV
  • MP3
  • ZIP
  • TXT
  • RTF
  • DOCX
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • WAV
  • MP3
  • TXT
  • RTF
  • DOCX

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Other
• Other protection between networks: Data in transit is encrypted using industry-standard TLS and HTTPS protocols within Microsoft Azure’s secure environment. Dictations sent from the Lexacom mobile app or desktop application are encrypted using AES-256 before transmission, providing an additional layer of protection beyond standard transport encryption.
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: Ll data moving within the Lexacom cloud environment is protected using Microsoft Azure’s secure internal networking, encryption controls and tenant isolation mechanisms. In addition, dictation audio and transcripts stored or processed within the environment are encrypted using AES-256 at all stages.

Availability and resilience

• Guaranteed availability: Lexacom is hosted on Microsoft Azure, which provides a financially backed platform SLA of 99.9% availability for the core cloud services used by the application. This ensures the service remains accessible even during hardware failures, maintenance activities, or localised datacentre issues.; ; Lexacom monitors system health continuously and uses Azure availability zones, load balancing and redundant components to maintain uptime. In the rare event of disruption, services are restored as quickly as possible, and status updates are provided through the public service status page.; ; VoicePower provides first-line support and escalation to Lexacom if availability issues occur. All scheduled maintenance is performed outside core working hours wherever possible to minimise impact on users.
• Approach to resilience: Lexacom is hosted within Microsoft Azure, which provides a resilient, highly available cloud environment. The service benefits from Azure’s built-in redundancy across compute, storage and networking, ensuring continued operation even in the event of hardware failure or localised service disruption. Data is stored in highly durable storage with automatic replication and integrity checking.; ; The platform architecture uses load balancing, autoscaling and health monitoring to maintain performance during peaks in demand. Azure’s availability zones and resilient datacentre design help protect the service against power loss, cooling failures or other physical infrastructure issues. All components are continuously monitored, and alerts are generated for any degradation in service performance.; ; Backups and disaster recovery processes follow Azure’s recommended best practices, allowing rapid restoration of service in the event of a critical failure. Security, patching and resilience measures are maintained through Azure’s certified operational controls, including ISO 27001 and SOC 2.; ; Further architectural details and resilience documentation can be provided to buyers on request.
• Outage reporting: Lexacom provides a public service status dashboard where users can view real-time system availability and any ongoing incidents. Outage notifications and service updates are published through this dashboard, allowing users to monitor progress and expected resolution times.; ; In addition, system alerts are sent to partners and support teams so that VoicePower can notify affected buyers promptly and escalate issues where required. Email notifications may also be issued during significant disruptions or planned maintenance windows.; ; Users can contact VoicePower’s support team for updates, and confirmed incidents are communicated in line with Lexacom’s incident management process.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces is restricted to authorised VoicePower staff using individual accounts protected by strong passwords and device security controls. Only staff with a defined operational need can access customer configuration areas, and all actions are logged through our ticketing and support systems. Support interactions follow strict verification steps to ensure we only act on requests from approved customer contacts. Sensitive changes or security-related issues are escalated to senior staff or to Lexacom’s ISO 27001-certified team where appropriate. No administrative access is granted to anyone outside VoicePower or Lexacom.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: Between 1 month and 6 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: Between 6 months and 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: VoicePower follows documented information-security policies covering access control, incident management and data handling. We are certified to Cyber Essentials and Cyber Essentials Plus. Access is restricted to authorised personnel, and security issues are escalated through defined processes in coordination with Lexacom’s ISO 27001-certified team.
• Information security policies and processes: VoicePower operates a structured information-security management framework supported by documented policies covering access control, device and network security, data handling, password standards, change control, vulnerability management, and incident reporting. These policies apply to all employees and contractors and are reviewed regularly by senior management to ensure continued compliance and relevance.; ; We maintain Cyber Essentials and Cyber Essentials Plus certification, demonstrating adherence to independently assessed security controls across our organisation. Staff undergo baseline screening and complete regular security awareness training to ensure consistent understanding of responsibilities and safe handling of customer information.; ; Access to customer systems and cloud services is restricted to authorised personnel following the principle of least privilege. All support interactions follow defined workflows, including authentication checks, audit trails, and escalation routes. Incidents or suspected security issues are escalated immediately to VoicePower’s management team, who liaise with Lexacom’s ISO 27001-certified security team where appropriate.; ; Compliance with our policies is ensured through internal audits, monitoring controls, and management oversight. Any required remediation actions are tracked until resolution, and improvements are incorporated into ongoing policy updates and staff guidance.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: VoicePower follows a documented internal change management process for all configuration and support activities we perform as a reseller. Service components we manage—such as customer configurations, user provisioning and workflow settings—are tracked through their lifecycle in our support and ticketing system. Any change is reviewed for potential security or operational impact before implementation, with higher-risk changes escalated to senior staff or Lexacom’s ISO 27001-certified team where appropriate. All changes are logged, auditable, and communicated to the customer when required to ensure transparency and continuity of service.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We monitor threat intelligence from trusted sources such as Cyber Essentials guidance, NCSC alerts and vendor notifications. Any identified risks are assessed for impact on our operations or customer support activities. Security patches and updates are applied promptly in line with our Cyber Essentials Plus requirements, typically within vendor-recommended timeframes. Issues affecting the Lexacom platform are escalated directly to the ISO 27001-certified Lexacom security team, who manage platform-level vulnerability remediation.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Alerts from endpoint protection, Microsoft 365 security tools and Cyber Essentials–aligned controls help us identify risks quickly. Any suspected compromise is escalated immediately to senior management and investigated in line with our incident response process. We respond to security incidents as soon as they are detected, typically within the same working day, and liaise with Lexacom’s ISO 27001-certified security team for any platform-related concerns.
• Incident management type: Supplier-defined controls
• Incident management approach: VoicePower follows a documented incident management process with predefined steps for common events such as access issues, security alerts and service disruptions. Users report incidents through our ticketing system, by email or by phone. Each incident is logged, assessed for severity and escalated where necessary, including to Lexacom’s ISO 27001-certified security team for platform-related issues. We provide updates to the customer throughout the investigation and issue a summary report on request once the incident is resolved.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Lexacom Dictation and Ambient AI is available as a time-limited evaluation trial from VoicePower. The trial includes access to core ambient capture, transcription, AI note generation, and workflow review features. It excludes formal training, advanced custom integrations, and production-scale usage. Trial availability is subject to agreement and configuration.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 2%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 5%
• Between £2,500,001 and £5,000,000: 5%
• Over £5,000,001: 10%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: A64adbd5-ce88-4032-a691-b0c908d720a6
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: A21eb540-eb39-4196-ba55-d1772e741bd8
• Other security certifications: Yes
• Any other security certifications: PENS Test

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Introducing transparency to pay and reward processes
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at vicky@voicepower.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.