SCRUMCONNECT LIMITED

Digital Maturity as a Service

Advance your organization’s digital evolution with our Digital Maturity as a Service. We provide strategic assessments, tailored roadmaps, and ongoing support to enhance your digital processes and capabilities, ensuring sustainable growth.

Features

• Evaluates digital practices, offers scores against industry benchmarks
• Tailors roadmaps for digital growth, specific organizational needs.
• Advises on best technology fits, enhances operational efficiency.
• Implements new tech with minimal operational disruption
• Supports digital culture cultivation within your organization.
• Provides tools for monitoring, adjusting digital strategies.
• Facilitates smooth digital transitions with change management.
• Enhances customer engagement through improved digital interfaces.
• Continuous support ensures adaptation to evolving tech advancements.
• Increases competitive advantage through digital innovation and efficiency.

Benefits

• Quickly identifies gaps, accelerates your digital transformation journey.
• Provides a strategic roadmap tailored to specific needs.
• Boosts productivity through optimized digital processes and automation.
• Enhances agility, allowing quick adaptation to market changes
• Cultivates a strong digital culture, improving internal collaboration.
• Offers competitive advantage through advanced technology implementation.
• Reduces costs by streamlining operations and minimizing waste.
• Improves customer interactions with upgraded digital touchpoints.
• Ensures continuous adaptation with ongoing support, optimization.
• Drives innovation with tools, practices for digital excellence.

£250 a person a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at praveen@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

923413519262661

Contact

Praveen Karadiguddi
07896206904
praveen@scrumconnect.com

Planning

• Planning service: Yes
• How the planning service works: The planning phase for Digital Maturity as a Service begins with a comprehensive digital audit to assess your current technology landscape, processes, and culture. We identify key digital strengths and weaknesses by comparing your operations against best-in-class benchmarks. Stakeholder interviews and workshops are conducted to ensure alignment of digital initiatives with strategic business objectives. A detailed roadmap is then crafted, outlining initiatives that include technology upgrades, process optimization, and cultural shifts needed to advance digital maturity. This roadmap prioritizes projects based on impact and feasibility, setting clear milestones and timelines for execution. The outcome is a strategic plan that sets the stage for a successful digital transformation, ensuring all elements are tailored to enhance your organization's overall digital ecosystem.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training is crucial to maximize the adoption and effectiveness of new digital systems and processes introduced during the transformation. We provide comprehensive training programs tailored to different levels of your organization, from executive leadership to operational staff. These programs cover the use and management of new technologies, data analytics, and best practices in digital operations. Training methodologies include hands-on sessions, webinars, and on-demand support materials to facilitate learning. To ensure sustained success, we also offer ongoing training and development opportunities to keep your team updated with the latest digital trends and technologies, empowering them to drive continuous improvement in your digital landscape.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: During the setup phase, we implement the infrastructure and systems necessary to support your digital transformation. This includes the integration of new software platforms, migration of data to more robust systems, and configuration of digital tools that facilitate enhanced operational workflows. Our team ensures that these technologies are seamlessly integrated with existing IT systems to minimize disruption. The migration process is carefully managed to maintain data integrity and security, leveraging state-of-the-art tools to ensure a smooth transition. This setup is designed not only to replace outdated technology but also to lay a strong foundation for new digital capabilities that drive future growth.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality assurance is integral to our Digital Maturity as a Service, ensuring that all new systems and processes function as intended. Our QA process includes rigorous testing of new technologies and workflows to validate performance against specified requirements. We conduct system integration tests, user acceptance testing, and security audits to identify and resolve any issues before full-scale deployment. Continuous monitoring systems are established to oversee operations and quickly address any discrepancies post-deployment. This thorough approach to quality assurance helps safeguard your digital transformation, ensuring high reliability and performance of your digital assets.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLA Agreed with the client
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: N/A
• Support levels: Our support levels include onsite, email and telephone assistance for incident logging and end-user support/service requests. Our projects typically employ an account management structure as as part of our delivery, support and quality assurance processes.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We are committed to further reducing our carbon footprint aiming to be carbon neutral by 2050, in line with the Climate Change Act 2008. Work from home; Our team are predominantly home based providing a reduction in emissions linked to travelling to and heating or powering the premises. IT Infrastructure: Scrumconnect has no on-premise server infrastructure with all our services being cloud based with AWS. AWS will be powered by 100% renewable energy by 2025. Cycle to work scheme: To reduce the carbon footprint of employees travelling to the premises we have an established cycle to work incentive.

  Covid-19 recovery

  Scrumconnect are committed to providing tangible community benefits for the public sector and driving social change through programs recognised for delivering results for underrepresented and disadvantaged groups. Scrumconnect Cloud has recently launched Scrumconnect Academy, which aims to provide free training and mentorship to retrain people from industries affected by Covid19 to become cloud native experts (Candidates recently made redundant, unemployed individuals with outdated skills, disadvantaged youths, veterans and military spouses and disabled people). Scrumconnect Academy will aim to tackle the misrepresentation of women (make up 26% of tech roles) and Black, Asian or minority ethnic backgrounds (make up 15.2% of tech roles) by focusing recruitment on these underrepresented groups. Additionally, Scrumconnect run 'Get Certified Challenges' periodically where we organised free bootcamps and training materials with AWS to fund exams for those affected by Covid19.

  Tackling economic inequality

  We’ll Provide training/employment opportunities, for those facing barriers to employment and/or are from deprived areas through our various partnership organisations like Diversifying groups, Jobs With pride Support digital literacy through skills development/qualifications attainment/job creation initiatives e.g. 2x starters this month via T-Level apprenticeship program Address skills shortages in high-growth sectors (Tech/Digital/Data); providing educational advice/career development/job opportunities by volunteering and sponsored events

  Equal opportunity

  We will: Ensure equitable treatment of employers, contractors and the communities integral to our value chain by implementing fair employment and equal pay practices Offer high-quality training and job creation initiatives specifically designed to empower individuals who face barriers to employment or come from deprived areas. Example: We welcomed two new starters via Disability Rights UK and in the past year we've seen more than 25% of our new hires originating from ethnic minority backgrounds via Diversifying groups Establish an inclusive work environment aided by our transparent HR policies that apply consistently from the recruitment process through promotion and compensation, benefiting both contractors and employees. Support digital literacy by actively promoting skills development, facilitating qualifications attainment, and launching initiatives that generate employment opportunities

  Wellbeing

  We have a certified mental health and wellness coach within Scrumconnect. We follow our commitment towards the 6 standards of Mental Health and ensure that our contractors/employees/Communities follow the same. We do a half yearly survey of staff engagement and bring in new policies/address needs based on the feedback. We conduct specific initiatives to promote healthy work environments. For e.g.: In times of COVID when people are connected remotely activities like virtual coffee mornings and community forums We have a well defined charter defining roles and responsibilities, job descriptions, work hours, flexible working options provided to every personnel as part of their onboarding process . Employee charter specific for this opportunity will be shared to clients prior to the start of the engagement.

Pricing

• Price: £250 a person a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at praveen@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.