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Turnkey Consulting (UK) Limited

Security and GRC Consulting Services

Providing advisory and consulting services pertaining to application security and GRC related requirements

Features

  • Expert Advisory Services in Security, especially SAP
  • GRC implementation, advise and support
  • End to end Security services
  • Application Security design and assurance

Benefits

  • reduce the risk of security related breaches
  • improvement in internal controls
  • reduction in manual effort to administrate security
  • improve the mapping of job to role
  • align security to business requirements
  • improve SAP process operation through controls

Pricing

£85 to £300 a unit an hour

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at finance@turnkeyconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 2 3 7 2 1 8 5 1 2 7 1 2 9 6

Contact

Turnkey Consulting (UK) Limited Jo Chuter
Telephone: 02072882578
Email: finance@turnkeyconsulting.com

Planning

Planning service
Yes
How the planning service works
We assist organisations to understand the security requirements and potential solutions for implementation in their environments including application and user to activity definition.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We regularly provide QA and project assurance on Security and GRC implementations as well as implementing ourselves. We provide audit like assurance services using internally developed work plans and methodology.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security audit services
Certified security testers
Yes
Security testing certifications
Other
Other security testing certifications
  • SAP Netweaver Security Consultants
  • Onapsis Enablement

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Using our GRC as a service offering, we can provide GRC software from SAP and use that to provide services to our customers. In addition, we offer remote risk assessment capabilities to perform regular reviews of SAP user access for SoD and critical access checks.

Service scope

Service constraints
Resource augmentation and additional bandwidth is provided through Malaysian offices.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Ticket response times depend on the contract terms and tiers for customers ranging from:

Priority 1 = 30 mins (platinum) to 4 hours (bronze)
Priority 2 = 1 hr to 8 hrs
Priority 3 = 2 hrs to 24 hrs
Priority 4 by agreement with customers.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
We have a web-chat utility provided by Hubspot and Zendesk that allows customers to submit tickets via this channel. Testing is underway using automation and chat-bots to provide automated triage of queries and appropriate filtering of information to improve service.
Support levels
All clients get a base level of support covering incident logging, remote support and our patch and bug fix library. We typically provide a support package that is tailored to client requirements based around the following service tiers. Bronze tier: 8h support p/m + 5d critical support cover per quarter. Silver tier: 10h support p/m + 10d critical support cover p/q Gold tier: 32h support p/m + 15d critical support cover p/q Platium tier: 64h support p/m + 20d critical support cover p/q Costs p/a based upon 3y commitment: Bronze: £23,120 Silver: £46,240 Gold: £78,030 Platinum: £127,160

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Tackling economic inequality
  • Equal opportunity

Tackling economic inequality

By optimising Security and GRC related activities, this allows for greater levels of confidence in the buyer's enterprise estate. This will drive value adding activities for the wider benefit and allow investment into other strategic initiatives.

Equal opportunity

By optimising Security and GRC related activities, this allows for greater levels of confidence in the buyer's enterprise estate. This will drive value adding activities for the wider benefit and allow investment into other strategic initiatives.

Pricing

Price
£85 to £300 a unit an hour
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at finance@turnkeyconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.