Outcomes Based Healthcare
OBH® Segmentation and Outcomes Analytics Support Services
OBH® helps organisations with advanced analytics and clinical data curation for population health management, including population segmentation and outcome measurement. We offer specialist advice on population cohorting and segmentation, using the Bridges to Health approach. We also offer outcome selection and definition, as well as support for outcomes based contracting.
Features
- Understanding of segmentation approach for outcome measurement
- Configuration of segmentation model according to local priorities and needs
- Selection of outcomes to measure, monitor and incentivise
- Researching and defining metrics outside OBH®’s current offering
- Data-driven, accurate measurement of HEALTHY LIFESPAN® or HEALTHSPAN®
- In-depth analysis of selected outcome metrics, including HEALTHSPAN
- Setting up outcomes targets, trajectories and linking to financial out-turn
- Aligning segmentation, outcome measurement and population health management
- Advice on required datasets for outcome measurement and segmentation
- Additional ongoing support, coaching and training for OBH® cloud products
Benefits
- Definition of segmentation aligned with local priorities
- Ensuring datasets required for outcome measurement are attainable
- Appropriate selection of measures in the context of local priorities
- Definition of additional metrics according to local needs and priorities
- In-depth analysis of outcomes to support clinical and commissioning decisions
- Appropriate set-up of targets and trajectories for outcomes
- Additional training and support for OBH® Outcomes Platform
- Additional training and support for analysts using Segmentation Dataset
- Support with stakeholder engagement
- Defining evaluation approach that aligns with strategic priorities
Pricing
£990 a unit a day
Service documents
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Framework
G-Cloud 14
Service ID
9 2 4 1 7 6 9 8 9 0 1 0 3 4 0
Contact
Outcomes Based Healthcare
Rupert Dunbar-Rees
Telephone: 07946 178 596
Email: info@outcomesbasedhealthcare.com
Planning
- Planning service
- Yes
- How the planning service works
- OBH assists Buyers with understanding the appropriate population segmentation approach required to set up the OBH Segmentation Engine, which powers the OBH Outcomes Platform, Segmentation Analytics Dashboard and Segmentation Dataset. We support clients with understanding their needs from a population health management perspective, so they can better implement and use the appropriate cloud-based offer(s) which OBH provides.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- OBH Outcomes Platform
- OBH Segmentation Engine and Associated Data Products
Training
- Training service provided
- Yes
- How the training service works
- OBH provides training for clients, both users and data analysts, who have bought or wish to purchase the OBH Segmentation Engine and Associated Data Products, and/or OBH Outcomes Platform.
- Training is tied to specific services
- Yes
- Services the training service works with
-
- OBH Outcomes Platform
- OBH Segmentation Engine and Associated Data Products
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by your organisation
- How the support service works
- OBH provides ongoing support and advice related to the OBH Outcomes Platform, OBH Segmentation Engine and Associated Data Products.
Service scope
- Service constraints
- No service constraints
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Within 24h during business days.
- User can manage status and priority of support tickets
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- OBH shall provide support, operation and maintenance of any system used to provide its services. Fees are applicable, based on the rate card, and to be agreed with the client, where additional support time or training sessions are required.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- None
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- Yes
- Any other security certifications
- DSP Toolkit Certificate
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
OBH® are committed to contributing towards the net zero target. We are already a low-emission, paper free digital business. Our core products are purely digital - the OBH Segmentation Engine and OBH Outcomes Platform - and therefore as a business we have a low carbon footprint. We have been ‘paper-free’ as an organisation for a number of years, with all operations conducted digitally (e.g. from invoicing, to payroll, to day to day management).
Since pre-2020, we have adopted a hybrid working model. First working one day remotely, before moving to a fully ‘hybrid’ model. Our regular pattern now is 2 days in the office and 2 days working remotely. In 2022 we also introduced a 4-day week productivity policy, meaning the team do not commute to the office on Fridays. These changes contribute to our reduced emissions from less commuting. Where the team do commute into the office, public transport is encouraged and we have recently introduced a cycle to work scheme.
In the office environment, green behaviours and sustainable practices are encouraged and part of our organisational values. The office is set up with recycling bins, and we encourage practices to reduce waste.Covid-19 recovery
As an organisation, OBH actively supports COVID-19 recovery through our work with NHS clients. During the pandemic we were in a unique position to work with NHS England on the COVID recovery response. In 2019, OBH and NHSE built the longitudinal National Bridges to Health Segmentation Dataset, covering over 60 million people in England. During the pandemic, using this Dataset, OBH were able to support NHSE's care planning for ‘Cohort 6’ and ‘At Risk’ groups within the population (as per JCVI guidelines). This allowed a rapid response used for planning the vaccination programme and evaluation of uptake. In addition, OBH developed a robust ‘ethnicity’ derivation and used the National Bridges to Health Segmentation Dataset to support the Covid-19 response, outcomes analysis and pandemic recovery planning.
There have been several examples of where this data has been used to monitor and address population level changes in HEALTHSPAN® throughout the pandemic and during recovery, by local NHS areas. In addition changes in falls rates and respiratory exacerbations have been monitored over the pandemic, with a view to evaluating the impact of any interventions put in place to address any pandemic- related adverse changes.Tackling economic inequality
Partnerships, community engagement and collaborations:
As an organisation, OBH has a history of creating opportunities, supporting economic growth and sharing learning to support the health and care sector. Over the past 10 years, OBH has established a ‘clinical associates network’ - hosting events, networking and learning opportunities for clinicians to hear more about ‘outcomes’ and PHM. The three co-founders and senior team members all contribute towards various pro-bono teaching and sector/ industry forums.
OBH contributes to international work on Outcomes, e.g. our CFO is VP of the European Association for Value Based Healthcare and a member of the Advisory Board for IBRAVS – The Brazilian Institute for Value in Healthcare (unremunerated role). Members of the OBH team are active members of various industry networks, for example Cambridge Health Network and previously contributed for the All Party Parliamentary Group for Longevity.
Innovation and value in the supply chain
Our products are an example of innovation and disruptive technologies in the supply chain. In 2021, OBH won a Queen’s Award for Enterprise in the Innovation category. As an SME, we actively look to ways to improve diversity in our workforce, create new roles and skills in the health sector, and opportunities for further entrepreneurship, economic growth and business creation.
Continuous learning organisation
We are a continuously learning organisation. For example in mid-2022 we enrolled on a pilot to test the four-day work week along with 60 other companies. To make this a success, we had to actively work on our productivity and our approach to organisational learning. This has provided opportunities for team members to volunteer their time to charitable organisations during the working week.Equal opportunity
Our approach to tackling workforce inequality is multi-faceted. Here are some key ways in which we tackle workforce inequality in our organisation.
- Diverse hiring practices and equal opportunities: We follow diverse hiring practices by ensuring that our recruitment processes are as free as possible from bias. We conduct structured interviews to focus solely on skills and qualifications, promoting a fair assessment of all candidates.
- Review of HR policies: We are currently working with expert retained HR suppliers (Peninsula Ltd) who review all our policies and guidance and ensure they endorse our commitment to equality, in addition to providing 'on the spot' advice to ensure that we are adhering to the latest legislation and best practice guidance on all HR and staff related matters.
- Enhanced support offer for all staff: we have recently introduced an employee assistance programme and package of wellbeing support for the whole team.
- Inclusive workplace culture: We cultivate an inclusive workplace culture where all employees feel valued, respected, and empowered to contribute their unique perspectives.
- Flexible work arrangements: we offer flexible work arrangements such as hybrid working and accommodate flexible working requests, accommodating various requirements within the team.
- Equal pay and benefits: as a small company, pay equity is important for us. Our compensation and benefits packages are designed to ensure parity, regardless of background.Wellbeing
At OBH® we care about improving people’s lives and developing ways in which health and care systems like the NHS can focus on what matters most to people.
Our core business is producing whole-population, linked, longitudinal datasets to segment and risk stratify populations. By using the OBH Segmentation Dataset and Associated Data Products, our clients are able to identify groups of individuals with similar health needs, develop targeted interventions and improve outcomes. OBH’s unique HEALTHSPAN measures are used by health systems to measure how successful they are at keeping their population ‘healthy/well’. The benefit of these products for the NHS is to ensure effective use of resources and better health and wellbeing outcomes.
OBH places a strong emphasis on the involvement of patients, their families, and carers, alongside stakeholders such as NHS commissioners and providers, to identify local priorities, select and co-produce improved outcomes.
Our values around health and wellbeing are also reflected in our organisational culture and how we operate internally. OBH is committed to promoting a healthy and positive work environment for the team. Here are some examples of how we support health and wellbeing:
We offer regular team away days, previous team activities have focused on wellbeing - such as a workshop on improving digital habits, meditation and mental wellbeing sessions, and other skills and wellbeing development workshops. We also offer health insurance, an employee assistance programme and a broad package of wellbeing support.
Work life balance - we have a productivity policy in place, and work a 4 day week working model which supports good work-life balance. We also run a hybrid working model.
Healthy workspace- we have recently invested in a new ‘informal’ breakout space including indoor plants, dining space and informal seating which encourages breaks and social interactions throughout the day within our team.
Pricing
- Price
- £990 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@outcomesbasedhealthcare.com.
Tell them what format you need. It will help if you say what assistive technology you use.