LEAN TREE LIMITED
Scalability and Capacity Proof Service
Prove that services scale safely under anticipated demand. We exercise scaling behaviour, measure limits, define thresholds and operational actions, and update runbooks and monitoring so scaling is predictable and controlled.
Features
- Scalability validation against expected and peak demand
- Behavioural testing of autoscaling and manual scaling
- Limits and constraint identification under sustained and spike load
- Capacity view with thresholds and operational triggers
- Monitoring and alert alignment to scaling conditions
- Operational actions and runbook updates for scaling events
- Evidence-backed capacity reports for go-live assurance
- Fault-injection or stress scenarios validating resilience
- Retesting to confirm fixes and tuning
- Handover of thresholds and monitoring playbooks
Benefits
- Confidence services can meet peak demand
- Reduced incidents due to controlled scaling behaviour
- Clear operational triggers and escalation paths
- Evidence for go-live and procurement assurance
- Better capacity planning and cost predictability
- Fewer outages through validated scaling patterns
- Aligned monitoring and alerting to actual conditions
- Faster remediation with defined operational actions
- Scalable platform design validated by tests
- Reduced operational surprises during growth or spikes
Pricing
- Education pricing available
Service documents
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Framework
G-Cloud 15
Service ID
9 2 5 0 4 9 9 8 2 3 7 7 3 6 1
Contact
LEAN TREE LIMITED
Caroline Topper
Telephone: 07880616068
Email: bidteam@leantree.co.uk
About your service
- Service categories
-
Cloud Support Services
Quality Assurance and Performance Testing
Performance testing
- Scalability Testing
Service scope
- Service constraints
- Buyer provides environments, tooling and monitoring. Thresholds are informational decision parameters; not guarantees. Findings depend on platform capabilities and configuration. 24x7 operations are out of scope unless commissioned. Does not include bespoke business application development; any automation is limited to cloud configuration, infrastructure-as-code and service integrations needed to deliver the support outcome.
User support
- Email or online ticketing support
- Yes
- Support response times
-
As a professional service, response times are not governed by SLA. Queries are responded to as soon as reasonably practicable during normal UK business hours (Monday to Friday, excluding bank holidays).
Where required, extended cover (e.g. evenings, weekends, bank-holidays, or defined response targets) can be agreed at call-off and priced accordingly.
Each engagement is supported by a named account manager who acts as a key point of contact. An escalation path is in place, allowing issues to be escalated through senior leadership and, where appropriate, to board-level management, with escalation routes and expectations confirmed at call-off. - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Standard: 09:00–17:30 UK time, Mon–Fri (excluding Bank Holidays), email/ticketing and review sessions.
Enhanced: Extended hours for scheduled test execution.
On-call: Phone escalation during planned test windows.
Service management: Named lead and evidence sign-off process.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £400.00 | £350.00 |
| Associate business architect | £550.00 | £500.00 |
| Business architect | £775.00 | £700.00 |
| Lead business architect | £900.00 | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £775.00 | £700.00 |
| Senior data architect | £950.00 | £850.00 |
| Chief data architect | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £800.00 | £700.00 |
| Senior enterprise architect | £950.00 | £850.00 |
| Lead enterprise architect | £1,100.00 | £975.00 |
| Principal enterprise architect | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate network architect | £700.00 | £625.00 |
| Network architect | £800.00 | £700.00 |
| Lead network architect | £1,000.00 | £875.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £950.00 | £850.00 |
| Lead security architect | £1,100.00 | £975.00 |
| Principal security architect | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £600.00 | £525.00 |
| Solution architect | £800.00 | £700.00 |
| Senior solution architect | £950.00 | £850.00 |
| Lead solution architect | £1,100.00 | £975.00 |
| Principal solution architect | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £600.00 | £525.00 |
| Technical architect | £800.00 | £700.00 |
| Senior technical architect | £950.00 | £850.00 |
| Lead technical architect | £1,100.00 | £975.00 |
| Principal technical architect | £1,250.00 | £1,100.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief data officer | £1,600.00 | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief information security officer | £1,600.00 | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,600.00 | £1,400.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £1,000.00 | £875.00 |
| Principal cyber security audit and assurance | £1,350.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security governance and risk manager | £600.00 | £525.00 |
| Lead cyber security governance and risk manager | £1,000.00 | £875.00 |
| Principal cyber security governance and risk manager | £1,350.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security monitoring | £600.00 | £525.00 |
| Lead cyber security monitoring | £1,000.00 | £875.00 |
| Principal cyber security monitoring | £1,350.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber incident response | £600.00 | £525.00 |
| Lead cyber security incident response | £1,000.00 | £875.00 |
| Principal cyber security incident response | £1,350.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £600.00 | £525.00 |
| Lead cyber security vulnerability management | £1,000.00 | £875.00 |
| Principal cyber security vulnerability management | £1,350.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security digital forensics | £600.00 | £525.00 |
| Lead cyber security digital forensics | £1,000.00 | £875.00 |
| Principal cyber security digital forensics | £1,350.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security testing | £600.00 | £525.00 |
| Lead cyber security penetration testing | £1,000.00 | £875.00 |
| Principal cyber security testing | £1,350.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security secure systems architecture and design | £600.00 | £525.00 |
| Lead cyber security secure systems architecture and design | £1,000.00 | £875.00 |
| Principal cyber security secure systems architecture and design | £1,350.00 | £1,200.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee analytics engineer | £400.00 | £350.00 |
| Analytics engineer | £700.00 | £625.00 |
| Senior analytics engineer | £850.00 | £750.00 |
| Lead analytics engineer | £1,000.00 | £875.00 |
| Head of analytics engineering | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £600.00 | £525.00 |
| Data analyst | £700.00 | £625.00 |
| Senior data analyst | £850.00 | £750.00 |
| Principal data analyst | £1,100.00 | £975.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £700.00 | £625.00 |
| Senior data engineer | £850.00 | £750.00 |
| Lead data engineer | £1,000.00 | £875.00 |
| Head of data engineering | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data ethics lead | £1,000.00 | £875.00 |
| Head of data ethics | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data governance manager | £700.00 | £625.00 |
| Lead data governance manager | £1,000.00 | £875.00 |
| Head of data governance | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee data scientist | £400.00 | £350.00 |
| Associate data scientist | £600.00 | £525.00 |
| Data scientist | £700.00 | £625.00 |
| Principal data scientist | £1,250.00 | £1,100.00 |
| Lead data scientist | £1,000.00 | £875.00 |
| Head of data science | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior machine learning engineer | £850.00 | £750.00 |
| Lead machine learning engineer | £1,000.00 | £875.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate performance analyst | £600.00 | £525.00 |
| Performance analyst | £700.00 | £625.00 |
| Senior performance analyst | £850.00 | £750.00 |
| Lead performance analyst | £1,000.00 | £875.00 |
| Head of performance analysis | £1,250.00 | £1,100.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate application operations engineer | £600.00 | £525.00 |
| Application operations engineer | £700.00 | £625.00 |
| Senior application operations engineer | £850.00 | £750.00 |
| Lead application operations engineer | £1,000.00 | £875.00 |
| Principal application operations engineer | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business relationship manager | £775.00 | £700.00 |
| Senior business relationship manager | £950.00 | £850.00 |
| Lead business relationship manager | £1,100.00 | £975.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Configuration analyst | £650.00 | £575.00 |
| Change and release analyst | £775.00 | £700.00 |
| Change and release manager | £895.00 | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Operations analyst | £700.00 | £625.00 |
| Senior operations analyst | £850.00 | £750.00 |
| Operational control manager | £700.00 | £625.00 |
| Head of command and control | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate end user computing engineer | £600.00 | £525.00 |
| End user computing engineer | £700.00 | £625.00 |
| Senior end user computing engineer | £850.00 | £750.00 |
| Lead end user computing engineer | £1,000.00 | £875.00 |
| Principal end user computing engineer | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £595.00 | £525.00 |
| IT service manager | £775.00 | £700.00 |
| Senior IT service manager | £950.00 | £850.00 |
| Head of IT service management | £1,100.00 | £975.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Incident manager | £750.00 | £675.00 |
| Major incident manager | £950.00 | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure engineer | £600.00 | £525.00 |
| Infrastructure engineer | £700.00 | £625.00 |
| Senior infrastructure engineer | £850.00 | £750.00 |
| Lead infrastructure engineer | £1,000.00 | £875.00 |
| Principal infrastructure engineer | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure operations engineer | £600.00 | £525.00 |
| Infrastructure operations engineer | £700.00 | £625.00 |
| Senior infrastructure operations engineer | £850.00 | £750.00 |
| Lead infrastructure operations engineer | £1,000.00 | £875.00 |
| Principal infrastructure operations engineer | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Problem analyst | £500.00 | £450.00 |
| Problem manager | £775.00 | £700.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £450.00 | £400.00 |
| Senior service desk analyst | £595.00 | £525.00 |
| Service desk manager | £775.00 | £700.00 |
| Head of service desk | £900.00 | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service acceptance analyst | £500.00 | £450.00 |
| Service readiness analyst | £500.00 | £450.00 |
| Service transition manager | £775.00 | £700.00 |
| Lead service transition manager | £900.00 | £800.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £295.00 | £275.00 |
| Junior business analyst | £425.00 | £375.00 |
| Business analyst | £625.00 | £550.00 |
| Senior business analyst | £795.00 | £700.00 |
| Lead business analyst | £900.00 | £800.00 |
| Head of business analysis | £1,000.00 | £875.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £550.00 | £500.00 |
| Delivery manager | £775.00 | £700.00 |
| Senior delivery manager | £900.00 | £800.00 |
| Head of (Agile) delivery management | £1,000.00 | £875.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Digital portfolio analyst | £495.00 | £450.00 |
| Digital portfolio manager | £775.00 | £700.00 |
| Senior digital portfolio manager | £900.00 | £800.00 |
| Head of portfolio | £1,100.00 | £975.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £550.00 | £500.00 |
| Product manager | £775.00 | £700.00 |
| Senior product manager | £850.00 | £750.00 |
| Lead product manager | £950.00 | £850.00 |
| Head of product | £1,100.00 | £975.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,100.00 | £975.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service owner | £950.00 | £850.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (QAT) | £495.00 | £450.00 |
| QAT analyst | £550.00 | £500.00 |
| Senior QAT analyst | £725.00 | £650.00 |
| Lead QAT analyst | £825.00 | £725.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £495.00 | £450.00 |
| Test engineer | £595.00 | £525.00 |
| Senior test engineer | £795.00 | £700.00 |
| Lead test engineer | £895.00 | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test manager | £860.00 | £775.00 |
| Head of test | £950.00 | £850.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice DevOps engineer | £295.00 | £275.00 |
| Junior DevOps engineer | £475.00 | £425.00 |
| DevOps engineer | £650.00 | £575.00 |
| Senior DevOps engineer | £850.00 | £750.00 |
| Senior DevOps engineer - management | £925.00 | £825.00 |
| Lead DevOps engineer | £1,100.00 | £975.00 |
| Lead DevOps engineer - management | £1,100.00 | £975.00 |
| Principal DevOps engineer | £1,350.00 | £1,200.00 |
| Principal DevOps engineer - management | £1,350.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice frontend developer | £295.00 | £275.00 |
| Junior frontend developer | £450.00 | £400.00 |
| Frontend developer | £600.00 | £525.00 |
| Senior frontend developer | £795.00 | £700.00 |
| Lead frontend developer | £900.00 | £800.00 |
| Head of frontend development | £1,000.00 | £875.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice developer | £295.00 | £275.00 |
| Junior developer | £450.00 | £400.00 |
| Developer | £600.00 | £525.00 |
| Senior developer | £750.00 | £675.00 |
| Senior developer - management | £795.00 | £700.00 |
| Lead developer | £900.00 | £800.00 |
| Lead developer - management | £950.00 | £850.00 |
| Principal developer | £1,000.00 | £875.00 |
| Principal developer - management | £1,100.00 | £975.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior accessibility specialist | £400.00 | £350.00 |
| Accessibility specialist | £700.00 | £625.00 |
| Senior accessibility specialist | £850.00 | £750.00 |
| Head of accessibility | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate content designer | £600.00 | £525.00 |
| Junior content designer | £400.00 | £350.00 |
| Content designer | £700.00 | £625.00 |
| Senior content designer | £850.00 | £750.00 |
| Lead content designer | £1,000.00 | £875.00 |
| Head of content design | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Content strategist | £700.00 | £625.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate graphic designer | £600.00 | £525.00 |
| Junior graphic designer | £400.00 | £350.00 |
| Graphic designer | £700.00 | £625.00 |
| Senior graphic designer | £850.00 | £750.00 |
| Lead graphic designer | £1,000.00 | £875.00 |
| Head of graphic design | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate interaction designer | £600.00 | £525.00 |
| Junior interaction designer | £400.00 | £350.00 |
| Interaction designer | £700.00 | £625.00 |
| Senior interaction designer | £850.00 | £750.00 |
| Lead interaction designer | £1,000.00 | £875.00 |
| Head of interaction design | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate service designer | £600.00 | £525.00 |
| Junior service designer | £400.00 | £350.00 |
| Service designer | £700.00 | £625.00 |
| Senior service designer | £850.00 | £750.00 |
| Lead service designer | £1,000.00 | £875.00 |
| Head of service design | £1,250.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical writer | £700.00 | £625.00 |
| Lead technical writer | £1,000.00 | £875.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate user researcher | £600.00 | £525.00 |
| Junior user researcher | £400.00 | £350.00 |
| User researcher | £700.00 | £625.00 |
| Senior user researcher | £850.00 | £750.00 |
| Lead user researcher | £1,000.00 | £875.00 |
| Head of user research | £1,250.00 | £1,100.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 526831bd-54c9-4669-bf75-d6eb1c0d6521
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
- Other security certifications
- Yes
- Any other security certifications
- Cyber Assurance
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
- Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
- Actions to invest in the physical and mental health and wellbeing of the contract workforce
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at bidteam@leantree.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.