CLOUDABLE LTD

OpsReady

Cloud-based volunteer management platform for UK police forces and emergency services. Manages rostering, scheduling, compliance tracking, and communication. Replaces spreadsheets with mobile-first solution ensuring regulatory compliance, automated renewals, and real-time reporting for Special Constabularies, Police Cadets, and volunteers.

Features

• Volunteer Profile Management - Track qualifications, certifications, and DBS.
• Automated Shift Scheduling - Create rosters with drag-and-drop.
• Mobile Applications - iOS and Android apps available.
• Compliance Tracking - Automated alerts for DBS expiries.
• Real-Time Reporting - Dashboards showing volunteer hours.
• In-App Messaging - Secure communication with broadcasts.
• Calendar Integration - Sync with Outlook, Google.
• Role-Based Access Control - Configurable permissions for users.
• Cloud-Based Architecture - Azure hosting, 99.9% uptime.
• API Integrations - Connect to HR platforms.

Benefits

• Reduce administrative workload - Cut coordination time significantly.
• Save budget - Eliminate legacy system costs.
• Track compliance automatically - Receive expiry alerts.
• Engage volunteers - Enable instant mobile updates.
• Access real-time data - View status anywhere.
• Scale easily - Manage growth effortlessly.
• Communicate instantly - Send broadcast messages.
• Maintain audit trails - Track all changes.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@cloudable.biz. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

925470003714318

Contact

Jay Ralph
+44 117 457 3121
info@cloudable.biz

About your service

• Service categories:

  Applications

  Production and operations

  Service industry and public sector operations

  • Police
  • Other
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: Planned Maintenance:; ; Scheduled maintenance windows occur monthly on Sunday 2-4am GMT with advance notice provided.; ; Browser Requirements:; ; Requires modern browsers: Chrome 90+, Firefox 88+, Safari 14+, Edge 90+. IE not supported.; ; Mobile Requirements:; ; iOS 13+ or Android 8+ required for mobile applications.; ; Internet Connectivity:; ; Requires stable internet connection for real-time updates and synchronization.; ; Data Migration:; ; Initial data import from legacy systems requires CSV format or manual entry.; ; Third-Party Integrations:; ; API integrations may require technical resources for initial configuration and setup.
• System requirements:
  • Modern web browser (Chrome, Firefox, Safari, or Edge)
  • For mobile: iOS 13+ or Android 8+ devices
  • Firewall: Allow HTTPS (port 443) to opsready.cloud domain

User support

• Email or online ticketing support: Yes
• Support response times: Business Hours (Monday-Friday, 9am-5pm GMT):; ; Standard queries: Within 16 hours; Urgent issues: Within 8 hours; Critical outages: Within 4 hours; ; Weekends/Bank Holidays:; ; Email monitoring only; Critical outages: Within 8 hours; Non-urgent queries: Next business day
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 A
• Phone support: No
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Standard (Included): Email/ticket support, 4-16 hour response times, business hours only, no account manager.; Premium (+£5,000/year): Faster responses (2-8 hours), extended hours, quarterly reviews, named contact.; Enterprise (+£10,000/year): Dedicated account manager, 24/7 critical support, monthly reviews, direct phone line.; Technical account manager included only with Enterprise support.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Onboarding Process:; ; Dedicated onboarding call to understand force requirements and configure system; Initial data migration assistance (import existing volunteer records from spreadsheets/legacy systems); Configuration of organizational structure, roles, and compliance requirements; User account setup and permissions assignment; ; Training Provided:; ; Online training webinars for coordinators and administrators (2-hour session); Video tutorials and quick-start guides for volunteers; Live Q&A sessions during first month of deployment; Optional onsite training available (£800 per day plus expenses); ; Documentation:; ; Comprehensive user guides (PDF and online); Video tutorial library covering all key features; Quick reference cards for common tasks; FAQ section and troubleshooting guides; ; Ongoing Support:; ; Email/ticket support during rollout period; Regular check-in calls during first 3 months; Access to knowledge base and help centre; In-platform tooltips and contextual help
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Data Export Process:; Upon contract termination or non-renewal, users can extract all their data in standard formats ensuring no vendor lock-in.; ; What Data Can Be Exported:; ; Complete volunteer profiles and contact information; Historical shift schedules and rosters; Attendance records and hours worked; Compliance data (DBS checks, certifications, training records); Communication history and announcements; Audit logs and system activity records; Custom fields and organizational data; ; Export Formats:; ; CSV files (for spreadsheet import); JSON format (for system integrations); PDF reports (for archival purposes); ; Process:; ; Self-service export available through admin dashboard at any time; Bulk data export tool accessible to system administrators; Full data extract provided within 5 business days of contract end; Data delivered via secure download link (30-day access); Optional: Professional data migration service to new system (additional cost - £800/day); ; Timeline:; Users can export data at any time during contract. Upon termination, data remains accessible for 30 days. After 90 days, data permanently deleted per GDPR requirements.
• End-of-contract process: Included in Contract Price:; ; 30 days' notice period before contract termination; Self-service data export tools accessible until final day; Full data extract in CSV/JSON formats provided within 5 business days; Platform access maintained until contract end date; Standard support throughout notice period; Secure data deletion after 90-day retention period (GDPR compliant); ; Contract Renewal:; ; Automatic renewal unless 30 days' written notice provided; Renewal pricing confirmed 60 days before contract end; No price increases without 90 days' advance notice; ; Additional Costs:; ; Professional data migration to new system: £800 per day; Extended data retention beyond 90 days: £500 per month; Onsite handover training for new system: £800 per day plus expenses; Custom data format conversion: £95 per hour (minimum 2 hours); Expedited data extraction (under 48 hours): £500; ; What Happens:; Upon contract end, platform access terminates immediately. All user accounts deactivated. Data stored securely for 90 days (accessible upon request), then permanently deleted. No ongoing obligations or hidden fees after contract termination.
• Documentation accessibility standard: WCAG 2.2 A

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Key Differences:; ; Mobile apps optimized for volunteers (simplified interface); Desktop required for full coordinator/admin functions; Roster creation and bulk operations: desktop only; Advanced reporting and analytics: desktop only; Mobile focuses on notifications, availability, and schedule viewing; ; Feature Parity:; Both platforms share core data in real-time. Changes made on mobile sync instantly to desktop and vice versa.
• Service interface: No
• User support accessibility: WCAG 2.2 A
• API: Yes
• What users can and can't do using the API: Read Operations:; ; Retrieve volunteer profiles, qualifications, and certifications; Access shift schedules and rosters; Query compliance status (DBS expiry dates, training records); Extract attendance and hours data for reporting; View availability and assignment information; ; Write Operations:; ; Create new volunteer profiles; Update volunteer contact details and qualifications; Add shift assignments and roster entries; Record attendance and hours worked; Update certification expiry dates; ; Automation:; ; Sync volunteer data with HR systems; Import bulk volunteer records from external databases; Export data for custom reporting tools; Receive webhook notifications for compliance alerts; ; What Users CANNOT Do:; Setup Limitations:; ; Cannot configure organizational structure through API (requires web interface); Cannot manage user permissions and roles via API; Cannot customize workflows or approval processes programmatically; Initial system configuration must be done through web dashboard; ; Operational Limitations:; ; Cannot delete historical records (data retention policy); Bulk operations limited to 500 records per request; API rate limited to 1,000 requests per hour; Real-time reporting dashboards not accessible via API; Mobile app settings cannot be configured through API; ; Security Restrictions:; ; Cannot create or modify API keys through API itself; Cannot access audit logs programmatically; Administrative functions reserved for web interface only
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: What Can Be Customised:; ; Organizational structure (units, departments, teams); Volunteer roles, categories, and custom profile fields; Compliance requirements and alert thresholds; Notification preferences, timing, and messaging templates; Force branding (logo, colours, email templates); User permissions and role-based access levels; Reporting dashboards and data views; ; How Users Customise:; Configuration performed through web-based admin dashboard with intuitive settings panels. No technical knowledge required for standard customisation. Changes apply immediately across platform and mobile apps. Custom integrations and advanced workflows require API access and technical resources, or can be implemented by OpsReady team (additional cost).; Who Can Customise:; System administrators and designated coordinators with appropriate permissions can access customisation settings. Standard users (volunteers) cannot modify organizational settings. Custom integrations typically require force IT staff or OpsReady professional services engagement.; Limitations:; Core platform functionality, security features, and data retention policies cannot be modified. Custom development requests (bespoke workflows, SSO integration, white-label apps) quoted separately and implemented by OpsReady team.

Scaling

• Independence of resources: Each organization's data is logically separated with dedicated resource allocation. Multi-tenant cloud architecture on Microsoft Azure provides automatic load balancing and auto-scaling during peak demand. 99.9% uptime SLA guaranteed regardless of other users' activity.; Performance isolation ensured through:; ; Separate database schemas per organization; Automatic scaling of compute resources; Query optimization and caching layers; API rate limiting (1,000 requests/hour per organization); Geographic distribution with multi-region hosting; ; No single organization can impact others' performance. Continuous monitoring and proactive capacity management maintain consistent response times. Complete data isolation between all customers.

Analytics

• Service usage metrics: Yes
• Metrics types: OpsReady provides comprehensive service usage metrics through built-in reporting and analytics:; ; Platform Usage Metrics:; ; Active users and login frequency; Feature adoption rates (duties, messaging, expenses, etc.); Document downloads and acknowledgements; Mobile vs desktop usage; Operational Metrics:; ; Duties posted, filled, and attendance rates; Volunteer hours contributed; Training completion and compliance rates; Expense submission and approval volumes; Access:; ; Real-time dashboards for administrators; Exportable reports (CSV/PDF); Custom report builder for ad-hoc analysis; API access available for integration with external reporting tools (optional add-on); Usage metrics are available to organisation administrators at no additional cost.
• Reporting types:
  • API access
  • Real-time dashboards
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Self-Service Export (Included):; ; Admin users access "Data Export" section in web dashboard; Select data types to export (volunteers, schedules, compliance, etc.); Choose date ranges and filters; Select export format (CSV, JSON, or PDF); Download generated file immediately or receive secure link via email; Can export at any time during contract, unlimited exports; ; Bulk Export Tool:; ; Single-click "Export All Data" option for complete organizational data; Generates zip file containing all records in CSV format; Includes all volunteers, schedules, compliance, attendance, and historical records; Processing time: typically 5-30 minutes depending on data volume
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Uptime Commitment:; 99.5% monthly uptime guarantee (maximum 3.6 hours downtime per month).; Planned Maintenance:; ; Scheduled monthly maintenance: Sunday 2-4am GMT; 7 days advance notice provided; Planned maintenance excluded from uptime calculation; ; Measurement:; Availability measured monthly. Excludes scheduled maintenance and issues outside our control (internet connectivity, force network issues, cloud provider outages).; Service Credits (Refunds):; If monthly uptime falls below guarantee:; ; 98.0-99.5% uptime: 5% monthly fee credit; 95.0-97.9% uptime: 10% monthly fee credit; Below 95.0% uptime: 15% monthly fee credit; ; Claim Process:; Submit credit request within 30 days with evidence. Credits applied to next invoice (not cash refunds). Maximum total credits: 15% of monthly fees.; Exclusions:; Force majeure, user error, third-party service failures, scheduled maintenance with notice, or internet/network issues beyond our control.; Status Monitoring:; Real-time platform status available at status.opsready.cloud
• Approach to resilience: OpsReady is built on Microsoft Azure with multi-region deployment across UK South, UK West, and EU regions for redundancy and resilience.; Key Resilience Features:; ; Multi-region architecture ensures service continuity if one region fails; Automated daily backups stored in geographically separate Azure regions; Auto-scaling handles demand spikes and maintains performance; Load balancing prevents single points of failure; Database replication with automated failover (Recovery Time Objective: 4 hours); 30-day backup retention with point-in-time recovery; Azure datacentres provide redundant power, 24/7 security, and environmental controls; ; Data Protection:; ; Geo-redundant backup storage; Maximum 24-hour data loss (Recovery Point Objective); TLS 1.3 encryption for data in transit; DDoS protection and network redundancy
• Outage reporting: Public Status Dashboard:; Real-time status page available at status.opsready.cloud showing:; ; Current platform status (operational, degraded, or outage); Individual component status (web app, mobile apps, API); Historical uptime and incident history; Scheduled maintenance windows

Identity and authentication

• User authentication needed: Yes
• User authentication: Multi-Factor Authentication (MFA)
• Access restrictions in management interfaces and support channels: Management Interface Access:; ; Multi-factor authentication (MFA) required for all administrator accounts; Role-based access control (RBAC) with configurable permission levels; Individual user accounts (no shared credentials permitted); Session timeouts after 30 minutes of inactivity; Password requirements: minimum 12 characters, complexity enforced; Failed login attempt lockout (5 attempts triggers 15-minute lockout); IP whitelisting available for additional security (optional); Audit logging of all administrative actions and configuration changes
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Dedicated link (for example VPN)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: Between 6 months and 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: Between 6 months and 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: How We Approach Security Governance:; Policies and Procedures:; ; Information Security Management System (ISMS) framework; Regular security policy reviews (quarterly); Documented procedures for incident response, access control, and data handling; Employee security training (mandatory annual refresher); ; Risk Management:; ; Regular risk assessments of systems and processes; Vulnerability scanning and penetration testing (annual); Third-party security audits; Documented risk register with mitigation plans; ; Access Control:; ; Principle of least privilege for all system access; Role-based access controls; Multi-factor authentication required; Regular access reviews (quarterly); ; Monitoring and Response:; ; 24/7 security monitoring and logging; Automated threat detection; Documented incident response procedures; Security incident reporting within 24 hours
• Information security policies and processes: Information Security Policies and Processes:; Core Policies:; ; Acceptable Use Policy; Access Control Policy; Data Protection and Privacy Policy; Incident Response Policy; Backup and Recovery Policy; Secure Development Policy; Third-Party Security Policy; ; Governance Structure:; ; Founder/CEO has ultimate security accountability; Technical lead responsible for day-to-day security operations; Security reviewed in monthly management meetings; External security advisor consulted quarterly; ; Compliance Monitoring:; ; Quarterly internal security audits; Annual penetration testing by certified third party; Continuous vulnerability scanning; Staff security training (mandatory annual completion); Policy compliance tracked and reported monthly; ; Enforcement:; ; Automated security controls prevent policy violations; Regular access reviews ensure least privilege; Security incident investigations and corrective actions; Employee acknowledgment of policies required annually; Contractors bound by same security requirements; ; Documentation:; ; All policies documented and version controlled; Security procedures regularly reviewed and updated; Audit trail maintained for all policy changes; Evidence of compliance retained for regulatory requirements
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Configuration Management:; ; All infrastructure defined as code (Infrastructure as Code - IaC); Version control (Git) tracks all configuration changes; Complete asset inventory maintained (servers, databases, services, dependencies); Configuration baselines documented for all environments; Automated configuration drift detection and alerts; ; Change Management Process:; ; All changes logged in ticketing system with justification; Testing in staging environment mandatory before production deployment; Peer review required for code and infrastructure changes; Rollback procedures documented and tested for all changes; ; Security Impact Assessment:; ; Security checklist completed for all changes; Automated security scanning during build process; Penetration testing after major feature releases
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Threat Assessment:; ; Automated vulnerability scanning of infrastructure (weekly); Dependency scanning for third-party libraries (continuous); Annual penetration testing by certified external security firm; Regular security audits of code and configurations; Threat intelligence monitoring for emerging vulnerabilities; ; Patch Management:; ; Critical security patches: deployed within 48 hours; High-priority patches: deployed within 7 days; Medium/low-priority patches: deployed during monthly maintenance window; Emergency out-of-band patches for zero-day vulnerabilities; All patches tested in staging before production deployment
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Identifying Potential Compromises:; ; 24/7 automated security monitoring and logging; Real-time alerts for suspicious activity (failed logins, unusual access patterns, privilege escalations); Azure Security Centre threat detection; Log aggregation and analysis for anomaly detection; Network traffic monitoring for unusual patterns; Database access monitoring and query analysis; File integrity monitoring for unauthorized changes; ; Incident Response Process:; ; Automated alerts trigger immediate investigation; Security incidents classified by severity (critical/high/medium/low); Documented incident response procedures followed; Evidence preserved for forensic analysis; Affected systems isolated if compromise suspected; Customer notification within 24 hours for confirmed security incidents; Root cause analysis and remediation actions documented
• Incident management type: Supplier-defined controls
• Incident management approach: Pre-Defined Processes:; ; Documented incident response procedures for common events (outages, security breaches, data issues, performance degradation); Incident severity classification (P1 Critical, P2 High, P3 Medium, P4 Low); Escalation matrix with defined response times per severity level; Runbooks for standard incidents (login issues, slow performance, integration failures); Business continuity and disaster recovery procedures tested quarterly; ; How Users Report Incidents:; ; Email: support@opsready.cloud (monitored 24/7 for critical issues); Support ticketing system via web dashboard; Phone support for critical outages (business hours); In-app "Report Issue" button; All incidents logged and tracked with unique reference numbers
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 15%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: A12b588f-11d1-4eb9-9e70-6774405b14d9
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@cloudable.biz. Tell them what format you need. It will help if you say what assistive technology you use.