GMO GLOBALSIGN LIMITED

Managed PKI Services from GlobalSign

GlobalSign's Managed PKI Services is perfect for Public Sector entities for applying any PKI certificates for their Enterprise and IoT/DevOps requirements. With our SaaS-based account portal and APIs, you can manage profiles and access credentials and report on usage. All GlobalSign TLS certificates are also compatible with our ACME Services.

Features

• Profile and domain-based validation allows for instant issuance of certificates
• Supports both Public and Private requirements
• Manage multiple departments or business entities from one account
• Issue EV, OV, DV and Intranet TLS/SSL certificates
• API allows you to integrate into your in-house services
• Provided from GlobalSign's highly certified, accredited PKI infrastructure
• Compatible with Certificate Lifecycle Management tools

Benefits

• Instant Issuance of Multi-functional Digital Certificates
• Flexible Business Terms & Licenses​
• Support for multiple profiles
• Compatible with GlobalSign's Certificate Automation Manager

£6,806 a licence

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mike.boyle@globalsign.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

925482402616355

Contact

Mike Boyle
01622 766714
mike.boyle@globalsign.com

Planning

• Planning service: No

Training

• Training service provided: Yes
• How the training service works: Training on how to use GlobalSign services is provided as part of the procured service.
• Training is tied to specific services: Yes
• Services the training service works with:
  • GlobalSign GCC
  • GlobalSign Atlas Portal
  • GlobalSign Certificate Automation Manager
  • GlobalSign Digital Signing Service API
  • GlobalSign GMO Sign eSignature service
  • GlobalSign MSSL and EPKI APIs

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: Yes
• Security services type: Other
• Other security services: PKI

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Standard Support during standard business hours and optional out of hours Support via GlobalSign's Premium Support packages.

Service scope

• Service constraints: All PKI services require a validation process to be performed inline with industry set regulations for each product or service type. Some certificate products are mandated to be created and stored on specific types of cryptographic hardware. In most cases GlobalSign will supply these to you as part of the order.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Please see our Standard Support SLA for more details. Standard Support is provided Mon - Fri. Out of hours and weekend support available at an additional cost via our Premium Support packages. Search' GlobalSign Premium Support in G-Cloud or contact GlobalSign for more details.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Via our main website www.globalsign.com or support website support.globalsign.com Support Chat is available Mon-Fri 9-5pm for standard support users. Or Mon-Fri 24hrs for Gold or Platinum Premium Support customers. Please see our Premium Support options or contact us for more options.
• Web chat accessibility testing: All testing of our website and its available features are rigorously tested in accordance with international security standards and regularly tested.
• Support levels: Please search G-Cloud for GlobalSign Premium Support Services or contact us for more details.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 21 October 2019
• What the ISO/IEC 27001 doesn’t cover: Services other than the ones provided from the certificate authority and TrustLogin function of GMO GlobalSign. Please note that GMO Sign and IoT services are out of the scope.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: Yes
• Who accredited the PCI DSS certification: SecureTrust
• PCI DSS accreditation date: 24/09/2021
• What the PCI DSS doesn’t cover: Services other than certificate ordering and processing.
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • 2023-Globalsign-WebTrust-CA-Independent-Assurance-Report
  • 2023-Globalsign-WebTrust-SSL-Independent-Assurance-Report
  • 2023-Globalsign-WebTrust-EV-SSL-Independent-Assurance-Report
  • 2023-Globalsign-WebTrust-EV-CS-Independent-Assurance-Report
  • 2023-Globalsign-WebTrust-CS-Independent-Assurance-Report
  • ISO22301 GlobalSign Business Continuity Management System 2022
  • Qualified Trust Services Provider - GlobalSign_eIDAS_certificate_2023
  • ISO27001 Information Security Management System
  • ISO27701 - Privacy Information Management System
  • ISO 27017 - Cloud Security

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Fighting climate change Please contact us for details or visit our website www.globalsign.com

  Covid-19 recovery

  Covid-19 recovery Please contact us for details or visit our website www.globalsign.com

  Tackling economic inequality

  Tackling economic inequality Please contact us for details or visit our website www.globalsign.com

  Equal opportunity

  Equal opportunity Please contact us for details or visit our website www.globalsign.com

  Wellbeing

  Wellbeing; ; Wellbeing Please contact us for details or visit our website www.globalsign.com

Pricing

• Price: £6,806 a licence
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mike.boyle@globalsign.com. Tell them what format you need. It will help if you say what assistive technology you use.