ARRIBATEC UK LTD
System Review and Health Check from Unit4 ERP Global Service Partner-of-the-Year
Arribatec is a Unit4 Elite Partner with extensive knowledge and over 30 years experience of working with Unit4 ERP (ERPx, Agresso). We use this expertise to analyse your use of Unit4 ERP to determine areas of improvement.
Features
- Comprehensive planning service
- User interviews to understand what works well and what doesn't
- Interviews with stakeholders to understand strategic direction
- Analysis of current problems, issues and workarounds
- Analysis of reporting requirements and tools
- Review of customisations, ACT and AG16s
- Detailed analysis of systemconfiguration
- Review of licensed functionality deployed and not deployed
- Comprehensive System Review report setting out areas for improvement
- Roadmap for moving forward
Benefits
- Objective review and health check by an experienced independent consultant
- Recommendations for improving your use of Unit4 ERP
- Ideification of training gaps and needs
- Suggestions for deployment of additional functionality
- An indication of benefits to be achieved
- An indication of costs to implement recommendations
- Recommended timescales for implementing: now, next year or next upgrade
- A road map for moving forward
- An outcome that puts you in control
Pricing
Service documents
Request an accessible format
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Framework
G-Cloud 15
Service ID
9 2 6 0 4 7 1 5 1 5 1 6 3 4 7
Contact
ARRIBATEC UK LTD
Allan Burrows
Telephone: 0333 444 1005
Email: sales.uk@arribatec.com
About your service
- Service categories
-
Cloud Support Services
Ongoing Support
- Other
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- Please refer to our Support Service Desk service for more information
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 A
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Yes
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.2 A
- Web chat accessibility testing
- N/A
- Support levels
- Please refer to our Support Service Desk service for more information
- AI chatbot
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business architect | £1,650.00 | |
| Lead business architect | £1,650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £1,650.00 | |
| Senior data architect | £1,650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £1,650.00 | |
| Senior enterprise architect | £1,650.00 | |
| Lead enterprise architect | £1,650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Network architect | £1,650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead security architect | £1,650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Solution architect | £1,650.00 | |
| Senior solution architect | £1,650.00 | |
| Lead solution architect | £1,650.00 | |
| Principal solution architect | £1,650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical architect | £1,650.00 | |
| Senior technical architect | £1,650.00 | |
| Lead technical architect | £1,625.00 | |
| Principal technical architect | £1,650.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £1,050.00 | |
| Junior business analyst | £1,050.00 | |
| Business analyst | £1,650.00 | |
| Senior business analyst | £1,650.00 | |
| Lead business analyst | £1,650.00 | |
| Head of business analysis | £1,650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Delivery manager | £1,650.00 | |
| Senior delivery manager | £1,650.00 | |
| Head of (Agile) delivery management | £1,650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,650.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test manager | £1,650.00 | |
| Head of test | £1,650.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| DevOps engineer | £1,650.00 | |
| Senior DevOps engineer | £1,650.00 | |
| Lead DevOps engineer | £1,650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Developer | £1,650.00 | |
| Senior developer | £1,650.00 | |
| Senior developer - management | £1,650.00 | |
| Lead developer | £1,650.00 | |
| Lead developer - management | £1,650.00 | |
| Principal developer | £1,650.00 | |
| Principal developer - management | £1,650.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Content designer | £1,650.00 | |
| Senior content designer | £1,650.00 | |
| Lead content designer | £1,650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical writer | £1,650.00 | |
| Lead technical writer | £1,650.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Nemko Scandinavia AS
- ISO/IEC 27001 accreditation date
- Wednesday 23 April 2025
- What the ISO/IEC 27001 doesn’t cover
-
The SCOPE of the certificate covers:
Sales, business development, support, operation and maintenance of infrastructure,
IT systems, networks, applications and services related to solutions the supplier has
contractual responsibility for with our customers.
Anything not included in the scope as set out is not covered. - ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- British Assessment Bureau
- ISO 9001 accreditation date
- Monday 28 April 2025
- What the ISO 9001 doesn’t cover
-
The SCOPE of the certificate covers:
Provision of software expertise including consultancy, project management,
support, hosting, technical services in relation to ERP software globally.
Anything not included in the scope as set out is not covered. - Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 19a08c76-33d5-49ad-ab32-c1d58105f213
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Ensuring new workers are informed of their right to join a trade union
- Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
- Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
- Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
- Working conditions which promote an inclusive working environment and promote retention and progression
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
- Other measures to offer development opportunities for the target cohort(s) in the contract workforce
- Understanding of issues relating to entering the contract workforce
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales.uk@arribatec.com.
Tell them what format you need. It will help if you say what assistive technology you use.