OGEL IT LTD

Azure Configuration,Migration & Support Services

We provide organisations with the approach, tools, resource and support required to transition from on-premises, hosted and other cloud based services into Office 365. On premises to cloud and cloud to cloud fully supported using Quest On Demand or custom scripts an tooling.

Features

• Discovery and baseline of your existing landscape
• Complete readiness checks for Azure on-boarding
• Define approach & plan transition to Azure
• Configuration & migration to Azure Services
• Support & adoption of Azure Services
• Decommissioning of legacy services

Benefits

• Experienced in designing, delivering and supporting public sector organisations
• Security Cleared resources available
• Outcome and deliverable based engagement
• Fixed price or SFIA based engagement
• Detailed documentation & service handover
• Office 365 & Azure Certified Technicians
• Microsoft Gold Partner and Cloud Solution Provider

£350 to £1,250 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@ogelit.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

929621412516393

Contact

Sam Newman
01438 300335
gcloud@ogelit.com

Planning

• Planning service: Yes
• How the planning service works: We follow a tried and tested approach to Azure migrations which can be tailored to suit organisations with varied capability. We utilise PRINCE 2 / AGILE qualified project resources to plan and manage the implementation & migration.; ; Plan & Discover - We work with you to understand your current environment and what your goals and drivers are to ensure a successful delivery of an optimised Azure environment.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Handover & Support - During the on-boarding process to Azure we provide you with onsite and remote support to ensure a seamless transition to service operations.; ; Future Enhancement - We can provide an ongoing service to help you realise the potential of additional offerings and services within Azure.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Microsoft Office 365
  • Microsoft Azure

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Planning & Design - We design the target environment or any changes to it depending on whether it’s a new tenant or existing and document the tooling and processes for moving users and data across. We are very well experienced in configuring Azure tenants to provide a secure environment. We can cover the full breadth of Azure resources, services and features.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Office 365
  • Microsoft Azure
  • Fortinet FortiGate, FortiClient, FortiAnalyzer, FortiAuthenticator, FortiEMS
  • Fortinet ZTNA / FortiSASE
  • Quest On Demand

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: Yes
• Security services type:
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications: CHECK

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: During the transition period and after we can provide a range of support services to suit every customer. We can supplement existing in-house teams or 3rd party teams in both the short and long term depending on the requirement. We can also provide ongoing support for end users with our Lot 3 Service Desk offering or to technical staff through out Lot 3 Technical Escalation & Support service or alternatively provide some short-term resource using our rate card.

Service scope

• Service constraints: Day to day Azure support is provided during the delivery and can be extended post deployment if required.; ; We can provide a technical escalation service to help support the service operations function. This service can be provided between 8am and 6pm, Monday to Friday excluding public holidays or as part of a 24/7 offering.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Standard support hours are 9-5 Monday to Friday. Support outside these hours can be provided at additional cost.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: //Level 1 - Initial response within 4 hours : Business critical incident that impacts all users; // Level 2 - Initial response by end of next business day : Medium impact incident that affects a single business unit or group of users (>25); // Level 3 - Initial response within 5 working days : Minor impact incident that affects a single user, not business critical

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Microsoft

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Peers Quality Assurance Limited
• ISO/IEC 27001 accreditation date: 26/04/2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  OGEL IT Azure deployment services ensure the most appropriate resources are provisioned for each workload to ensure the highest levels of efficiency are employed.; ; With sustainability at the core of Microsoft’s business, Microsoft have extended their goals for environmental sustainability beyond just how they operate datacenters. They actively engaged in over 40 projects around the world to help make a local impact and improve environmental outcomes.

Pricing

• Price: £350 to £1,250 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@ogelit.com. Tell them what format you need. It will help if you say what assistive technology you use.