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FAT POTATO LIMITED

Cloud Support & Migration Services

We drive business transformation by leveraging talent, data, and cutting-edge technology. As an AWS Partner, we deliver Cloud-Native solutions, migrations, and support to propel our clients forward. Our current initiatives include secure by design solutions backed by zero-trust architectures, WCAG 2.1 AA compliant UI/UX, sustainable programming through leading DevSecOps/FinOps practices.

Features

  • Secure by Design
  • Detailed Cloud Migration Planning and implementation tailored to customer requirements
  • Cloud Native Deployments
  • DevSecOps
  • Complete lifecycle technical support for cloud services
  • CI/CD platform development
  • Zero Trust Architecture
  • AWS Certified Partner
  • FinOps
  • Disaster Recovery Planning

Benefits

  • Reduces deployment times
  • Reduces business risk and costs
  • Provides usability for everyone
  • Improves collaboration and delivers software efficiently
  • Increases data integrity and improves protection against cyber threats
  • Optimises use of data
  • Reduces outages and data loss in cloud solutions and migrations
  • Reduces environmental impact of cloud solutions

Pricing

£400 to £1,100 a transaction a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@fat-potato.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 3 0 0 6 2 1 3 9 1 2 8 6 1 2

Contact

FAT POTATO LIMITED Andrew Walsh
Telephone: 07866551176
Email: bids@fat-potato.co.uk

Planning

Planning service
Yes
How the planning service works
At Fat Potato, our planning services for cloud hosting or software implementation begin with thorough business analysis by understanding our clients needs, challenges, and goals. We then design tailored solutions, with a focus on scalability, performance, sustainability and flexibility, ensuring alignment with their objectives. Security is paramount throughout, and as such. we embed robust security architectures from the outset, encompassing data encryption, access control, and threat prevention measures. Our holistic approach considers technical aspects alongside budget, timeline, and organisational readiness, fostering transparent communication and stakeholder collaboration throughout. As part of our offering, we provide ongoing support and can recommend enhancements to drive efficiency and cost-effectiveness. Our goal is to empower clients with a clear roadmap for successful cloud implementation, maximising ROI and mitigating risks. As certified AWS Partners, our collaboration with AWS enhances our planning for cloud implementation, allowing us to seamlessly integrate cloud-native architectures and industry-leading security standards into our solutions. This partnership ensures that clients benefit from the latest AWS innovations and receive robust, cost-effective cloud hosting or software services tailored to their needs.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • AWS
  • Azure

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
At Fat Potato, our migration services streamline the transition to, from or between cloud offerings. We begin by conducting a comprehensive assessment of the client's existing infrastructure, applications, and data. Based on this analysis, we develop a customised migration strategy tailored to their specific requirements and business objectives. Our team then orchestrates the migration process, handling tasks such as data transfer, application re-platforming, and configuration adjustments with meticulous care to minimise downtime and disruptions. Throughout the migration journey, we prioritise security, ensuring data integrity and compliance with regulatory standards. Post-migration, we provide comprehensive support and optimisation services to fine-tune the cloud environment and maximise performance and cost-effectiveness. Our goal is to ensure a smooth and successful transition to the cloud, empowering organisations to harness the full potential of cloud hosting or software services for their operations. Furthermore, as a certified AWS Partners, our collaboration with AWS enhances our offerings through deep understanding and reach back into our relationship that can offer increased cost savings and ongoing user support.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • AWS
  • Azure

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
At Fat Potato, our quality assurance and performance testing services are rooted in industry best practices, including Test-Driven Development (TDD) and Business-Driven Development (BDD). We collaborate closely with buyers to understand their software requirements and business objectives, ensuring that testing strategies align with their goals. Our process begins with developing comprehensive test plans based on TDD principles, where tests are written before code implementation to help guide development and validate functionality. Additionally, we employ BDD (using technologies like Cucumber and Robot Framework) to focus on testing scenarios from a business perspective, ensuring that software meets end-user needs effectively.

Throughout the testing phase, we conduct rigorous quality assurance and performance analysis, encompassing functional , regression, load, and stress testing. Our team utilises automated testing tools and frameworks to expedite testing processes and enhance efficiency. We also emphasise scalability and resilience testing to assess software performance under various conditions and user loads.

Furthermore, we provide detailed reports and analytics to buyers, offering insights into software quality and performance metrics. This enables informed decision-making and facilitates continuous improvement efforts. By combining TDD, BDD, and robust testing methods, we empower buyers to deliver high-quality software products that meet user expectations and drive business success.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security design
  • Cyber security consultancy

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
At Fat Potato, we offer comprehensive support for cloud hosting or software services, whether it's buyer-hosted, our proprietary solutions, or third-party offerings. Our support services encompass a range of activities aimed at ensuring the reliability, performance, and security of cloud environments and software applications.

For buyer-hosted solutions, we provide guidance on infrastructure setup, configuration, and optimisation, leveraging our expertise in cloud architecture and best practices. We offer proactive monitoring and maintenance to identify and address potential issues before they impact operations, ensuring seamless performance.

With our proprietary software solutions, we offer ongoing support and updates to enhance functionality, address bugs, and incorporate new features based on user feedback. Our dedicated support team is available to assist with troubleshooting, user inquiries, and technical assistance, providing prompt and effective resolutions to issues.

For third-party hosting or software services, we act as a liaison between clients and service providers, offering consultancy, integration, and management services to ensure seamless integration and optimal performance. Our team of experts is equipped to handle diverse cloud environments and platforms, providing tailored solutions to meet specific requirements and challenges.

Service scope

Service constraints
N/A

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Custom SLA's can be negotiated as part of service.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support levels can be negotiated as part of agreement, but we are able to provide 1st, 2nd and 3rd line support services with deep technical knowledge and ability to resolve software related issues.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

At Fat Potato, we integrate environmental sustainability into our operations and service delivery. We give precedence to energy-efficient practices not only in our cloud-native architectures and software solutions but also in our coding practices. By employing low carbon software engineering approaches, such as optimising algorithms, reducing computational complexity, and minimising resource-intensive processes, we aim to further reduce carbon emissions associated with software development and operation. Through influencing our staff, suppliers, and clients, we advocate for eco-friendly practices throughout the software development lifecycle, fostering environmental protection and improvement. Additionally, we actively seek out and promote the use of green data centres and renewable energy sources for hosting our solutions, further aligning our technology infrastructure with our commitment to fighting climate change.

Tackling economic inequality

As a small organisation ourselves, we are deeply committed to fostering economic growth and social mobility within our community. Our training programmes and employment initiatives are tailored to individuals facing barriers to employment or located in deprived areas, aiming to provide them with opportunities for economic empowerment. By focusing on high-growth sectors and addressing skills gaps, we aim to create employment and training opportunities that promote economic inclusion and equality. Additionally, we actively engage with local communities and stakeholders to identify and address challenges related to economic inequality, working collaboratively to create a more inclusive and prosperous society.

Equal opportunity

We proactively address inequality in employment, skills, and pay within our organisation and supply chain. Our recruitment and training initiatives prioritise diversity and inclusion, providing pathways for individuals from disadvantaged backgrounds to access opportunities and develop relevant skills. Additionally, we implement policies to ensure ethical sourcing and fair labour practices, mitigating modern slavery risks and promoting equality throughout our operations.

Wellbeing

We prioritise the health and wellbeing of our workforce, offering employee assistance programmes, wellness initiatives, and flexible work arrangements. By fostering a positive work environment that supports physical and mental health, we promote employee wellbeing and resilience. Furthermore, we advocate for health and wellbeing in the broader community, influencing stakeholders to prioritise wellness in their practices and policies, fostering a broad culture of wellbeing.

Pricing

Price
£400 to £1,100 a transaction a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@fat-potato.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.