Experienced Management Consultants Limited
GRIDDED Service Integration
Describes (codifies) the organisation's “moving parts” as external & internal services (processes, technology, people, security, estates, organisation/culture etc) using a Service-Oriented Business Architecture Framework. Allows cloud services to be defined to replace legacy and allows implementation/transition to be planned and managed in an Agile but highly integrated way
Features
- Service Oriented Business Architecture (business component based)
- Target Operating Model (TOM) accelerator
- Identifies and codifies legacy and new Cloud services
- Enterprise Architecture and Solution Architecture
- Digital Transformation acceleration
- Accelerated systems integration
- Supports Agile & waterfall delivery
- Accelerated Transition/Migration Planning
- Breaks change into manageable ‘lego’ pieces
- Secure by design
Benefits
- Accelerate Digital Transformation
- Contains complexity of legacy services
- Accelerates Target Operating Model (TOM) development
- Have meaningful conversations with the business and users about value
- Build very strong executive understanding using 1-page pictures
- Specify what new Cloud services are needed
- Accelerate Transition and Migration to new services
- Create high performing shared/managed/outsourced services
- Use Agile properly AND control Benefits Quality, Time, Cost
- Create clear scope statements and specifications for suppliers
Pricing
£492 a unit a day
- Education pricing available
Service documents
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Framework
G-Cloud 14
Service ID
9 3 0 1 1 6 7 7 3 2 8 9 1 4 4
Contact
Experienced Management Consultants Limited
Duncan Hare
Telephone: +44 (0) 20 7084 5760
Email: enquiries@xmcs.co.uk
Planning
- Planning service
- Yes
- How the planning service works
-
GRIDDED specifically addresses the planning of Cloud Hosting and Software services in line with the Technology Code of Practice. GRIDDED uses a component-based Service Oriented Business Architecture (SOBA) to define business and user needs, aims and capabilities by linking Customer Services/Products to Value Chains, Controls (including Security), Enablers (People, Technology, Locations, Finance) and Internal Commitment (Organisation/Contracts/Culture etc). End-to-end customer services and solutions are defined as interlocking internal services and the dependencies between them (allowing design for inter-operability, sharing and reuse and use of open standards). Cloud services are clearly defined and their functional and architectural design dependencies (including being secure by design) are made clear within these overall solutions. Accessibility and Environmental requirements are identified explicitly via segmentation of external commitments.
The SOBA supports the definition of clear work-streams with defined project/programme integration dependencies. This allows Agile delivery to be used to full effect with clearly defined and linked benefits, scope, quality, time (including critical path) and cost which can be refined through iterative cycles of planning. It strongly supports coherent sourcing strategies and the use of common government solutions and sourcing routes.
GRIDDED Artefacts work at detailed technical and at executive (inc ministerial) level, supporting strong buy-in and momentum - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
GRIDDED is a highly intuitive approach to Service Design and Integration. It is developed to open standards and we make a point of training public sector clients in its use and in the maintainance of the artefacts produced.
We find that this training is best delivered as part of the implementation of the project. We help the Client to select the people best able to bring structure and pace to their project/programme and coach them to as to create a strong internal capability for our client which can be used as a ‘SWAT team’ and progressively built on to.
GRIDDED is a set of open standards which normalise service design and systems integration. We find out what standards/techniques people/organisations are already using and we build on and improve on these to aid understanding and lead people towards greater clarity about how new and old services and plans fit together - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
GRIDDED specifically supports migration to and between Cloud services. It’s component-based Service Oriented Business Architecture (SOBA) maps legacy services and technology to business Value Chains and Customer Needs to create Current-State definitions which define the organisation's service architecture and the dependencies and interfaces between them.
Whether the main driver for change is the desire to move to Cloud services or includes wider business change, GRIDDED allows Future-State definitions to be created in which the role of potential new or replacement Cloud Services can be understood in a service-oriented way. Functional and Architectural alignment needs are clearly distinguished into ‘Vertical’ and ‘Horizontal’ service requirements respectively and this allows new/replacement services to be specified and integrated.
GRIDDED provides clear structures for modelling data in business terms and this supports effective design of data migration strategies - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
GRIDDED specifically supports Quality Assurance and Performance Testing. It’s component-based Service Oriented Business Architecture (SOBA) drives out clear statements on the Inputs, Outputs and Performance of all components of a business solution and the relationships between them including:
• Customer Services
• Value Chains and Functions within them
• Controls, including security
• People
• Technology, including Applications (SaaS or otherwise), Infrastructure (IaaS or otherwise) etc
• Locations
• Finance
• Internal Commitment (Organisation, Contracts, Culture etc)
We help clients to develop and execute highly coherent, integrated Quality Assurance and Performance Testing strategies, plans, teams and environments for any and all aspects of their business solution
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
As a Cloud Support service, the level of support is inherently planned into the call-off agreement during the ordering process, based on the pace and intensity of the Client programme's we are supporting.
Support for exception handling and escalation is typically provided on a 24 x 7 basis
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
At XMCS, we work in an environmentally responsible manner and are continuously looking to find new ways to reduce our carbon footprint and other environmental impacts. Our CEO has masters degree in environmental management and we are committed to:
1. Conducting our operations in compliance with environmental regulations.
2. Integrating environmental considerations and objectives into all our business decisions.
3. Behaving at all times in an environmentally friendly manner.
4. Encouraging awareness among our suppliers, partners, clients and people, of all opportunities to improve environmental protection.
5. Separating and recycling as many materials as is practicable.
6. Working with our clients to think about how their businesses affect the environment and throughout our business, will provide professional advice that is consistent with this aim.
7. Using energy/natural resources in minimal amounts.
8. Encouraging the use of travel options that have a minimal impact on the environment.
This policy is reflected in:
1. Our internal culture, as reinforced through our corporate value statements.
2. Our performance management framework.
3. Our terms of employment.
4. Our supply chain assurance processes and supplier contracts.
As a result we, for example:
1. Decline to work with suppliers who do not share our values in this respect and whose processes do not meet our low carbon standards
2. Actively avoid working for clients who we believe do not work in an environmentally responsible manner
3. Choose low carbon modes of travel
4. Keep our offices at a lower than usual temperature.Covid-19 recovery
XMCS is a small supplier, so has limited scope to make a difference to the Covid-19 recovery. Nevertheless, we look to ensure that, where possible, our supply chain decisions (in terms both of the sub-contractors who help us to deliver our services, and the investments we make in equipment and infrastructure) favour areas of the country most badly affected by Covid.Tackling economic inequality
XMCS is a small supplier, so has limited scope to make a difference to Economic inequality recovery. Nevertheless, we look to ensure that, where possible, our supply chain decisions (in terms both of the partners who help us to deliver our services, and the investments we make in equipment and infrastructure) favour areas of the country or of the world most in need of levelling-up.Equal opportunity
XMCS is an equal opportunities employer and we extend this to our sub-contractors. As such, we operate meritocratically, choosing the right person for each role and making no distinctions between people based on sex, disability, colour, perceived race (“race” being a social construct), sexuality, gender reassignment or any other attribute about which individuals have no choice.
That said, we are alert to the fact that other parts of society do, unfortunately, make such distinctions and treat individuals based on the attributes of a perceived group; and this has led to some individuals being disadvantaged. Where this appears to have been the case, or may have been, we look to make allowances through our meritocratic process by taking account of the additional achievement which the individual may have demonstrated in having to deal with such challenges.Wellbeing
We care passionately about the wellbeing of our people and we extend this to our sub-contractors. We believe that individual wellbeing is fundamental to the wellbeing and cohesion of society and also, of course, to the sustainable delivery of any service. As a result, we are constantly alert to wellbeing issues and take proactive steps to elicit from people their true state of wellbeing and to address any issues which arise. We put wellbeing before profit and have often foregone profit in order to provide individuals with time/space to recover their sense of wellbeing.
We are a prompt payer of sub-contractors and frequently pay small sub-contractors on request and well ahead of any payment due to them, if that helps to alleviate a personal challenge they have told us about.
We have developed our own “wellbeing by design” operating model to ensure that we understand and optimise those aspects of our business that impact people’s wellbeing.
Pricing
- Price
- £492 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at enquiries@xmcs.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.