DIGITAL FUTURES GROUP LTD

Generative AI Solutions

Digital Futures Generative AI empowers government departments to harness AI's potential through diverse teams, ensuring equitable project outcomes and fostering inclusive delivery. Creating a sustainable talent pipeline to support the implementation and adoption of AI, it aligns with government objectives for inclusive growth and digital excellence.

Features

• Provides access to Generative AI SMEs to support government projects
• Teams from diverse backgrounds drive innovation.
• Bridges project delivery gaps effectively and efficiently
• Ensures equitable AI project outcomes through diversity of thought
• Supports inclusive and balanced project delivery.
• Sustainable talent pipeline for ongoing AI needs.
• Offers options for permanent employment transitions, for free.
• Aligns with government AI Framework guidelines for project delivery
• Custom AI solutions tailored to departmental requirements.
• Continuous professional development and support for team members.

Benefits

• Enhances project success with expert AI knowledge.
• Fosters creativity and unique solutions through varied perspectives.
• Guarantees smoother, quicker completion of AI initiatives.
• Promotes fairness and reduces bias in AI applications.
• Ensures a more representative and considerate AI development process.
• Provides a reliable source of skilled AI professionals.
• Enables seamless team growth without additional costs.
• Ensures compliance with standards for trustworthy AI implementations.
• Delivers bespoke AI solutions meeting specific governmental needs.
• Encourages ongoing growth and adaptability in AI expertise.

£300 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at revans@digitalfutures.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

930550438247511

Contact

Ruth Evans
07736830276
revans@digitalfutures.com

Planning

• Planning service: Yes
• How the planning service works: The Digital Futures Generative AI Solutions guide buyers through each stage of AI implementation, from inception to deployment. Beginning with a comprehensive needs analysis, we assemble diverse teams led by AI experts to ensure equitable, innovative, and reliable AI project delivery. Our strategic approach includes a detailed project plan outlining timelines, resource allocation, and knowledge transfer processes to guarantee smooth execution. We prioritise inclusivity and the seamless integration of our skilled professionals into the client's workforce. By harnessing the power of diversity, our teams foster creativity and develop unique solutions that address potential biases, ensuring fair and representative AI applications. Our approach aligns with the government's AI Framework guidelines, delivering bespoke AI solutions that meet specific departmental requirements while adhering to standards for trustworthy AI implementation. Throughout the project lifecycle, we provide continuous professional development and support for our team members, cultivating a sustainable talent pipeline that adapts to evolving AI needs. This commitment to ongoing growth and adaptability in AI expertise ensures that public sector organisations remain at the forefront of technological advancements. This solution enables government departments to leverage AI's potential effectively, efficiently, and equitably, driving innovation and delivering transformative results.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Amazon Web Services (AWS)
  • Google Cloud Platform (GCP)
  • Microsoft Azure Cloud Platforms

Training

• Training service provided: Yes
• How the training service works: The Digital Futures Generative AI training solution is tailored for public sector entities keen on leveraging AI's transformative potential. Our comprehensive program covers machine learning, natural language processing, and data science, with a focus on cutting-edge generative AI models. Participants not only gain theoretical knowledge but also engage in hands-on workshops and collaborative projects, enabling them to implement AI-driven innovations responsibly. The training emphasises ethical AI practices, ensuring that attendees build balanced and unbiased AI systems. Moreover, our training is accredited by Google, guaranteeing high-quality instruction aligned with industry standards. Participants also receive Python certification, further enhancing their credentials in the field. This training can be delivered to both client teams and Digital Futures engineers, ensuring consistency and alignment of knowledge and capabilities across all stakeholders. By integrating diverse perspectives, we ensure that AI applications are inclusive and representative of the values of the communities they serve.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Amazon Web Services (AWS)
  • Google Cloud Platform (GCP)
  • Microsoft Azure Cloud Platform
  • LangChain
  • OpenAI APIs
  • Gemini
  • Python

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: The Engagement Management Framework by Digital Futures is a comprehensive approach to ensure the success of project delivery by seamlessly integrating Digital Futures teams into client teams. It goes beyond mere placement, establishing clear expectations and professional growth pathways for all, no matter their level while aligning them with client-specific technologies and cultures. Leveraging tools like IBM Skills Build & our own internal training platform the framework accelerates productivity and supports their journey throughout the engagement. Engagement Managers perform regular 360 feedback sessions, gaining insights from the buyer as well as ensuring the individual feels stretched but supported. By fostering a motivated, skilled workforce, equipped to address challenges effectively, the framework enhances client satisfaction and boosts project outcomes. Our aim is to ultimately create a collaborative and supported environment for both Digital Futures teams and clients, facilitating smoother communication and project execution. With Digital Futures' Engagement Management Framework in place, clients can be assured of not just technical expertise, but also a strategic partnership focused on achieving mutual success.

Service scope

• Service constraints: No

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 24 hours, 9-5 (UK time) Monday-Friday
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: At Digital Futures, we ensure dedicated service excellence at every engagement. Our Service Team, led by a Client Partner, guarantees adherence to SLAs and continuous support to meet your needs effectively. The Client Partner is your primary point of contact, and will oversee the entire engagement, providing service assurance and addressing all queries promptly. They possess the expertise to deliver seamless service and collaborate closely with you to ensure satisfaction. Our Engagement Managers ensure the performance of our Teams aligns with your expectations. They coach, mentor, and support individuals, ensuring high standards and optimal performance. We offer support throughout the working week, from 8:30 am to 5:00 pm. We tailor SLAs to your needs and any agreed SLAs will be included in any subsequent call off agreements, we conduct regular service reviews to ensure continuous compliance. We conduct enhanced employee screening checks to BPSS Standard, and will support departments with any additional screening required.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Digital Futures is committed to combatting climate change by integrating sustainable practices into every facet of our operations. We prioritise the adoption of environmentally friendly technologies and advocate for digital solutions that actively reduce carbon footprints. Our Environmental Policy is readily accessible to all staff via our HR system and is thoroughly discussed during employee inductions, ensuring that sustainability remains a core focus throughout our organisation. Additionally, we transparently report our carbon footprint on an annual basis, making this information readily available on our website for both employees and clients to see how we are performing against targets. Our training programs place significant emphasis on the importance of sustainability in technology development. By instilling a strong awareness of environmental impact within our teams we are cultivating an organisation of professionals who not only excel in their technical expertise but also prioritise sustainability in their work. Through these concerted efforts, Digital Futures actively contributes to fostering a more sustainable future, aligning technological innovation with the imperative need for environmental stewardship.

  Covid-19 recovery

  Established during the challenges of the COVID-19 pandemic, Digital Futures is dedicated to aiding recovery efforts. As a mission-driven entity, we help provide sustainable employment opportunities across the UK through our innovative solutions. Our reskilling and upskilling programmes play a pivotal role in this endeavour, addressing the skills gap exacerbated by automation and equipping individuals with essential digital proficiencies tailored for emerging career demands. By offering pathways for retraining, we empower individuals to navigate the post-pandemic landscape with confidence, fostering employment resilience and bridging the digital divide. Our strategic collaborations with diverse organisations on digital transformation projects have tangible impacts on pandemic recovery. Through these partnerships, we enhance service delivery to communities adversely affected by the pandemic, amplifying positive societal recovery efforts and increasing overall resilience. In essence, Digital Futures stands at the forefront of post-pandemic recovery, leveraging our expertise to drive transformative change and facilitate a sustainable, inclusive future.

  Tackling economic inequality

  Digital Futures is dedicated to addressing economic inequality through proactive measures aimed at fostering diversity and inclusion in the tech industry. We firmly believe in removing barriers to access to high-quality digital skills training and career opportunities. By eliminating educational requirements from our application process, we open doors for individuals from underrepresented and economically disadvantaged backgrounds, directly addressing the skills gap and boosting employability in the technology sector. Our tailored training programs and career pathways provide sustainable employment opportunities in high-demand digital roles, empowering individuals to thrive in the digital economy. Our commitment to diversity extends beyond training initiatives. We actively engage with diverse talent pools, seeking out individuals from lower socio-economic backgrounds and underrepresented communities. Through targeted outreach and recruitment efforts, we ensure that opportunities are accessible to a wide range of candidates, contributing to a more inclusive tech industry and promoting social value through increased diversity and equality. In addition to our focus on diverse talent acquisition, Digital Futures embraces a "hire locally" approach for our clients. By sourcing talent from communities across the country, we not only provide economic opportunities to individuals but also support local economies and contribute to regional development. This approach aligns with our mission to provide access to digital skills and opportunities, ensuring that economic benefits are distributed equitably across society. Through these efforts, Digital Futures is breaking down barriers to entry in the technology field, transforming it into a catalyst for social and economic upliftment. By championing diversity, inclusion, and accessibility, we are building a more equitable and prosperous future for all.

  Equal opportunity

  Digital Futures is dedicated to fostering equal opportunities by championing diversity and inclusivity across the tech landscape. Our initiatives are designed to engage individuals from historically marginalised groups, such as women, BAME communities, and those from socio-economically disadvantaged backgrounds. To ensure tangible progress, we've set internal targets to drive our actions and serve as benchmarks for our ongoing commitment to diversity and social value. These targets are; 50% of our workforce identify as female. 50% of our employees are from Ethnic Minority backgrounds. 25% of our workforce come from social mobility backgrounds, including those who received school meals and/or attended state schools. Transparency is key to our approach. We regularly report our diversity statistics as part of the Tech Talent Charter, providing visibility into our progress and initiatives. Additionally, we're committed to sharing diversity stats, where appropriate, on the teams deployed to client sites, ensuring transparency and accountability in our partnerships. Through these concerted efforts, Digital Futures is not just breaking down barriers but also building bridges to a more inclusive and equitable digital future. By providing equal opportunities and fostering diverse talent, we're driving positive change and creating a tech industry that reflects the richness and diversity of our society.

  Wellbeing

  The Engagement Management Framework by Digital Futures serves as a cornerstone in prioritising employee wellbeing, a vital aspect of our commitment to social value. Through this framework, we ensure continuous support and care for our onsite teams, particularly during their deployment into client. Recognising the challenges associated with working on client sites and delivering high profile projects, we place a strong emphasis on nurturing the mental and professional wellbeing of our team members. Our comprehensive approach includes structured support mechanisms such as dedicated mentorship, personalised development plans, and access to resources like online learning modules. These resources are instrumental in proactively identifying and addressing issues, thereby fostering a healthier and more supportive work environment. In addition to our Engagement Management Framework, Digital Futures is proud to offer a dedicated Wellness Centre as part of our employee benefits package. This facility provides a range of services and resources aimed at promoting physical and mental wellbeing among our team members.; We believe in the importance of fostering a supportive and engaging culture within our organisation. To this end, we regularly organise company events and initiatives that bring individuals together and encourage collaboration and camaraderie. These events not only enhance employee morale but also contribute to building a sense of belonging and community within Digital Futures. We are committed to creating a workplace where our team members can thrive both personally and professionally, ultimately contributing positively to the broader community's social value.

Pricing

• Price: £300 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at revans@digitalfutures.com. Tell them what format you need. It will help if you say what assistive technology you use.