CDW Limited

CDW DynamicTemplate Email Signature by Dania Software – Enterprise Grade Email Signature Solution

Signatures that are visible while composing in Outlook and Microsoft 365. Email signatures are automatically created and updated according to Active Directory and Azure Active Directory. Eliminate DIY signatures with inconsistent logos, disclaimers, job titles, etc. with a dynamic signature solution that ensures brand compliance.

Features

  • Auto-created signatures for Outlook and Microsoft 365.
  • Direct integration with Active Directory and Azure Active Directory.
  • Signatures that are visible while composing.
  • Auto-updated each time the user signs-in with their Microsoft credentials.
  • Feature-packed solution; includes fields for disclaimers and marketing campaigns.
  • No-external routing of emails.
  • Users can toggle between their designated signatures.
  • Quick and easy deployment.
  • No maintenance is required by the IT-department.

Benefits

  • IT is only needed when implementing the solution.
  • Ensure brand compliance across the entire organisation.
  • Remove the threat of DIY signatures.
  • Intuitive and scalable solution that fits your business needs.
  • Ensure that users always have a signature in their emails.
  • Minimize the workload of the IT-department.

Pricing

£2.09 to £13.80 a user a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@uk.cdw.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

9 3 0 8 6 2 2 1 9 0 6 0 2 5 9

Contact

CDW Limited Andy Wood
Telephone: 0161 837 7744
Email: tenders@uk.cdw.com

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
Microsoft Office and Office 365
Cloud deployment model
Hybrid cloud
Service constraints
No
System requirements
  • Microsoft .NET Framework 4.6.2
  • Microsoft Visual Studio 2010 Tools for Office Runtime
  • Deployment of MSI installation pack for client installations
  • Office 365 Tenancy enrollment via manifest for cloud users

User support

Email or online ticketing support
Email or online ticketing
Support response times
Response time for support requests are within 1 working day
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
N/A
Web chat accessibility testing
N/A
Onsite support
Yes, at extra cost
Support levels
You may report any suspected Error to dania software or the applicable Authorized Dealer and, upon dania software’s request, You will provide dania software with a detailed, written description and documentation of the suspected Error. dania software will investigate the facts and circumstances related thereto and You will cooperate with dania software’s investigation. If dania software finds that the Software contains an Error, dania software will use all commercially reasonable efforts to correct the Error. An Error correction may consist of a separate patch, a workaround or it may be included in a future release of the Software, at the discretion of dania software.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
PDF manuals, videos and user support
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
All data is stored first on the client's own fileshare, then replicated to the cloud for cloud users. This means that all data in the cloud is only a duplicate and that the customer already has control over the primary data locally.
End-of-contract process
The Recipient shall be liable to delete and/or destroy all files in electronic form, including all copies of all media on which they are saved upon termination of contract.The client shall likewise certify to Dania that these obligations have been filled.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
Application to install
Yes
Compatible operating systems
  • IOS
  • Windows
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Mobile users may access the same functionality by logging onto office.com in a browser using their business credentials. Administrators must use the client installation to publish content for all users.
Service interface
No
User support accessibility
WCAG 2.1 AA or EN 301 549
API
No
Customisation available
Yes
Description of customisation
The signature solution consists of a HTML template containing the desired design, and changes can easily be implemented and with immediate effect locally and distributed to the cloud.

Scaling

Independence of resources
The client installation is not affected by scale and can be rolled out to the amount of licensed users. The cloud solution is build on Microsoft Azure using best practices for automatic up- and downscaling.

Analytics

Service usage metrics
No

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Dania Software

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
European Economic Area (EEA)
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
Less than once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Other
Other data at rest protection approach
Azure
Data sanitisation process
No
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
All data is on the client's own fileshare in documents and XML files.
Data export formats
Other
Other data export formats
Not relevant as no data is stored in the application
Data import formats
Other
Other data import formats
As XML and HTML.

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Customers and integrators will be notified by email in case of any confirmed outages on the service and where to follow a live status. An email will be send once the service is available again.
Approach to resilience
The software is developed on the basis of Microsoft Best Practice development principles and based on a close collaboration with Microsofts global excellence centres within the office suits.Every possible initiative has therefore been taken to ensure the highest possible resiliense.
Outage reporting
Via Azure

Identity and authentication

User authentication needed
Yes
User authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
There is only one level of access for customers through the API for cloud users. Client users are restricted through AD group policies.
Access restriction testing frequency
Less than once a year
Management access authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
N/A
Information security policies and processes
N/A

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Configuration of solution takes place via a XML file that is placed on a secure a file server.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Undisclosed
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Undisclosed
Incident management type
Supplier-defined controls
Incident management approach
Undisclosed

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Social Value

Fighting climate change

Fighting climate change

CDW is committed to fighting climate change and protecting the environment. CDW has made a commitment to achieve Net Zero emissions by 2040, 10 years earlier than mandated by the UK government. To achieve this, CDW has implemented (and continues to implement) initiatives to reduce our emissions and carbon footprint, all of which are underpinned by CDW’s ISO14001 certified Environmental Management System (EMS) and our beGreen program.

CDW’s distribution centre and our flagship offices hold ISO 14001 environmental management certifications, with our UK distribution centre also holding REGO energy certifications. In parallel with our EMS and beGreen program, CDW has invested in and implemented a range of initiatives to help tackle our contribution towards climate change across our operational activities. These initiatives include (but are not limited to):

-Solar panel usage. As a result, in 2021, we were able to achieve 100% renewable energy sourcing for CDW-owned buildings.
-Energy-efficient lighting solutions, including indoor and outdoor LED lighting.
-Motion sensor lighting and conveyor systems that turn off in response to inactivity.
-Water consumption solutions, including rainwater harvesting efforts.
-“Smart” HVAC systems that adjust according to business hours and seasonal temperatures.
-A ‘Pin to Print’ program enabling enhanced print queue management to reduce wasted print jobs
-A goal to achieve 100% renewable energy sourcing for electricity by 2027. In 2021, 98% of electricity consumed in the UK was from renewable sources.

Additionally, at our distribution centres, we have recycled:

-2,966 tons of packaging material
-9,794 tons of cardboard
-636 tons of paper
-Thousands of wood and plastic pallets

Furthermore, at a coworker level, CDW has established a ‘WE GET Our Environment’ Business Resource Group and an Environment Committee with the purpose of increasing awareness of the environmental and social strategy, and to empower coworkers to get involved in environmental initiatives.
Equal opportunity

Equal opportunity

CDW is committed to creating a working environment for coworkers dedicated to inclusion, diversity and equal opportunities, as detailed in our CDW Way Code, which teaches all CDW coworkers to:

-Always do their best to make everyone at CDW feel welcome
-Treat other coworkers with respect and dignity
-Maintain an inclusive workplace in which all coworkers can demonstrate their full potential
-Respect the unique attributes and perspectives of every coworker

CDW provides equal treatment and opportunity without regard to:

-Race
-Skin colour
-Religion
-National origin
-Gender
-Sexual orientation
-Gender identity
-Disability
-Age

Our commitment to equality is underpinned by six Business Resource Groups (BRGs). BRGs ensure all coworkers have a voice, build awareness, and provide support to similar groups in their communities. The BRGs include:

-Armed Forces Network
-Black Coworker Network
-Disability Support Network
-PRIDE+
-United Support Network
-Women’s International Network

CDW coworkers are empowered to reach their highest potential, and we are focused on providing them with a wide variety of tools and development opportunities to help them achieve their career aspirations at CDW, regardless of origin, background or situation. Within our learning culture, all coworkers are surrounded by comprehensive resources and support, ongoing education and skills training, and robust advancement opportunities. We offer a variety of programs to help current and future leaders build diverse teams and to help diverse coworkers develop their leadership skills so they can continue to advance in the organisation.

Our commitment to equal opportunities and diversity is demonstrable across our organisation. As an example, CDW’s CEO and President, Chris Leahy, is female and CDW’s Executive Committee consists of 50% female and 50% male coworkers, with 42% coming from multi ethnic backgrounds.

CDW is also committed to reducing the gender pay gap and produces an annual gender pay gap report - https://www.uk.cdw.com/site-tools/pay-gap-report/.
Wellbeing

Wellbeing

CDW is committed to providing coworkers and their families with the knowledge necessary to make the best health and wellness choices for themselves and their families.

Our approach to wellness is designed to help coworkers be safe, healthy and successful. We understand that managing work and personal life is a balancing act of shifting priorities and so we offer a variety of benefits that supports a coworker’s physical, financial, emotional and social
wellbeing, including access to telemedicine, a suite of family benefits and a variety of wellness incentives and programs.

CDW provides coworkers with an Employee Assistance Program, which offers confidential, individualised coaching to help coworkers achieve personal or professional goals. It also features enhancements for crisis care, 24/7 phone support and an emergency referral system.

Ongoing coworker engagement is fostered through regular communications events, including:

-Monthly wellness e-newsletters promoting benefits available to coworkers
-Workshops and activities focused on timely topics
-Various campaigns to raise awareness for meaningful topics throughout the year, including mental health, emotional wellbeing and heart-mind gratitude

As a further example of our commitment, in response to the COVID-19 pandemic, our Coworker Services team implemented “coworker calls” - informal, but regular check-ins to ensure all coworkers are caring for their mental health and receiving the support they need.

CDW also established ‘The CDW Community’, an initiative set up to provide coworkers with activities that they could participate in to keep them physically and mentally active, and to give them a platform for social engagement with other coworkers during a time where many were feeling isolated.

Following its success during COVID, the CDW Community initiative has remained operational as we exit the pandemic, continuing to provide CDW coworkers with activities and resources centric to physical and mental wellbeing, as well as sessions to support a healthy family life.

Pricing

Price
£2.09 to £13.80 a user a year
Discount for educational organisations
No
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@uk.cdw.com. Tell them what format you need. It will help if you say what assistive technology you use.