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Cirro

Accessible Website & Mobile Design UX&UI

Creating mobile and desktop applications is a core capability.

Some of our applications are for children and some are for those with accessibility requirements. Having a dedicated design focus on UX, UI and understanding the user journeys is critical when it comes to making award-winning solutions.

Features

  • Tailored mobile and desktop(web) application development
  • Review of desired user experience and user journey
  • analysis of accessibility needs, devices and peripheral / supporting devices
  • User Experience (UX) research & design
  • User Interface (UI) design and wireframing
  • Python, PHP Laravel, VueJS, Clojure, Postgresql,
  • Docker Flutter, Redis, RabbitMQ, GoJS, AgGrid, Celery
  • User inclusivity, testing and usability workshops
  • UX/UI strategy, roadmap planning and modelling

Benefits

  • One stop shop for application development with accessibility
  • Fill end to end process and project management
  • UX/UI design as separate modules, or with application build
  • Reduce risk, quick time to market
  • Highly experiences UX/UI design team
  • Meet the Web Content Accessibility Guidelines (WCAG) 2.1
  • Adhere to W3C Web Accessibility Initiative (WAI) standards
  • Support with visual, hearing, cognitive & mobility impairments
  • Supporting inclusivity
  • Application user-testing and interaction

Pricing

£250 to £1,250 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at michaelo@cirro-solutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 3 1 6 5 7 6 3 2 8 2 1 0 7 9

Contact

Cirro Michael Owen
Telephone: 020 3418 0412
Email: michaelo@cirro-solutions.co.uk

Planning

Planning service
Yes
How the planning service works
Planning for Accessibility involves analysing the users accessibility needs and challenges, the content type and format, navigation, user devices for accessibility support, and device types.

This research phase can be a separate piece of work. Cirro establishes a working group that includes stakeholders who will help define the requirements. Ideally, it should include those users with accessibility needs. If not, Cirro can find potential external users to complete the research.

Once the research is completed, the Cirro team will move to the User Experience (UX) design phase using wireframes. Whenever possible, the wireframes are validated with the target audience and the working group to receive real-world feedback.

After the UX has been approved, we focus on the User Interface (UI) design and the actual look and feel of the application. We focus on how users will interact with it, either with a standard browser or with accessibility tools. The UI deliverables will follow the existing corporate identity guidelines and will allow either your existing development team or Cirro’s software development team, to complete the accessibility design work.

Cirro can adhere to W3C and WCAG standards for accessibility support, depending on the requirements.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
When we design for web accessibility, then we test against agreed accessibility criteria. This will generally come from W3C and WCAG standards and we will utilise existing accessibility testing tools initially and complete User Acceptance Testing.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
Other security services
  • Penetration testing
  • Port scanning
  • User security testing
  • Simulated phishing attacks
Certified security testers
Yes
Security testing certifications
  • CHECK
  • CREST

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
Where we deliver services against a Statement of Work (SoW) or a Sales Order, ongoing support is outlined.

When it comes to accessibility, we support up to User Acceptance Testing and then we move into Business as Usual (BAU) where the customer will need an ongoing support agreement. This would typically cover minor tweaks and modifications the the UX/UI and coding work.

Service scope

Service constraints
This would be outlined in a SoW

User support

Email or online ticketing support
Email or online ticketing
Support response times
Usually within 2 hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Yes, at an extra cost
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.1 AAA
Web chat accessibility testing
Part of the solution we offer is to deliver a full solution for assistive technologies. We will typically use tools like WAVE, BrowserStack or Site Improve.
Support levels
As this service focuses on the UX and UI design, the support is typically more at the start of the project. Where we provide coding a separate support agreement will be made available. This will typically be a standard UK working hour agreement with the ability to escalate out of hours.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Salad Creative

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
IQS
ISO/IEC 27001 accreditation date
16/07/2023
What the ISO/IEC 27001 doesn’t cover
Elements that sit outside of the application and company operation, such as 3rd party services, integrations and coding
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
  • ISO 9001 - Quality
  • ISO 22301 - Business Continuity

Social Value

Social Value

Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

Fighting climate change

Commitment to Reduce Carbon Footprint and Climate-Related Initiatives In alignment with our commitment to reducing our ecological impact, we are dedicated to collaborating with our customers and suppliers to contribute to environmentally sustainable initiatives that improve ecosystems and reduce ecological impact. Our primary objective is to minimise the environmental impact of our operations. Focus on Environmental Impact Reduction Our main focus is to engage in discussions with our customers to explore collaborative approaches for reducing the environmental impact, particularly by minimising non-essential travel, to reduce energy usage and wastage of time and materials, all of which have an impact on operational consumption. As we transition back to regular operations, we are focused on reducing our physical impact, including initiatives such as flexible working, minimising printing, and enhancing recycling efforts. We are committed to optimising our physical office requirements to ensure efficient resource utilisation. Future-Focused Solutions and Efficiency We are dedicated to designing future-oriented solutions that embed efficiency into our design and delivery processes. Leveraging the momentum generated by the pandemic, we aim to build on successful new working methods. At Cirro, we are continually looking to identify potential improvements in the way we work to improve our operational efficiencies which directly impact energy usage, travel or ecological impact. By championing these initiatives, we are steadfast in our commitment to not only reduce our own ecological impact but also to actively engage with our stakeholders to foster environmental sustainability and support initiatives that have a positive impact on our world.

Equal opportunity

Delivering Social Value Theme 4 and PPN 06/20 Model Award Criteria In the following section, we elaborate on our approach to fulfilling Social Value Theme 4 and the relevant PPN 06/20 Model Award Criteria Our strategy, aligned with WSP’s 2022-24 Inclusion & Diversity Strategy, encompasses the following initiatives: Skill Development for Underrepresented Groups We are committed to supporting the development of new skills that lead to recognised qualifications for underrepresented groups. Addressing Inequality in Employment, Skills, and Pay We will demonstrate a clear commitment to identifying and addressing inequality in employment, skills, and pay within the contract workforce. This includes implementing time-bound action plans to monitor the inclusion and progression of full-time equivalent (FTE) employees from underrepresented groups. Supporting In-Work Progression Our approach includes support for in-work progression, aiming to assist individuals from disadvantaged or minority groups in transitioning into higher-paid roles by developing new skills relevant to the contract. Real-World Equal Opportunity When recruiting, Cirro has a policy to ensure that all names, ages, race or gender details are removed from CVs, so we focus on interviewing and employing the most suitable person for the role.

Wellbeing

Wellbeing Initiatives In our commitment to prioritising the well-being of our teams, we are dedicated to supporting the health and well-being of our employees, contractors, suppliers and customers. Flexible Working Support We offer flexible working conditions to our staff. They have a clearly defined job description, they know what needs to be done and they have the flexibility they need to be able to do that whilst balancing home life, physical and mental health. Internal Support Cirro’s works typically in virtual teams, it’s important that we have ‘virtual’ tea breaks and have regular discussions. Cirro also keeps an eye on the level of output expectations and workloads of employees to ensure the right resourcing levels and workloads. During periods of high-intensity working, such as working on tenders, delivering projects or whatever it might be, Cirro ensure employees take time out once this is more practically possible to ensure employees can refresh and relax.

Pricing

Price
£250 to £1,250 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at michaelo@cirro-solutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.