Microsoft Dynamics 365 and Power App Services for Education and Training Providers
Configure, customise and support Microsoft 365 Dynamics and Power App environments with managed solutions, customisation and configuration and data integration services. Solutions available for sales and business development, apprenticeships and employer engagement, enrolments and applications, student services and wellbeing, course bookings and digital marketing.
Features
- Unified Data Platform & Seamless Integration
- Built-in Automation & Analytics
- Education-Specific CRM Capabilities
- Full MIS Integration & Data Centralisation
- Process Automation & Reporting
Benefits
- Enhanced Productivity & Efficiency
- Data-Driven Decision-making
- Scalability & Digital Transformation
- Consolidated Systems & Cost Savings
- Stronger Relationships & Conversion
- Advanced Insights & Forecasting
- Microsoft cloud security and governance
Pricing
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
9 3 2 5 5 0 8 9 7 4 2 2 8 6 5
Contact
ACTIVE INFORMATICS LTD
Marie Mapstone
Telephone: 01256 356 629
Email: info@activeinformatics.com
About your service
- Service categories
-
Cloud Support Services
Ongoing Support
- Product support capabilities
- Dispatch of service technicians and/or parts
- End user training coordination
- Other
Service scope
- Service constraints
- Our normal service hours are 9.00 hours to 17.00 hours, anything outside of these hours or weekend work should be agreed in advance at an additional cost. All customer related travel is chargeable.
User support
- Email or online ticketing support
- Yes
- Support response times
- 8.5 working hours Monday to Friday, 9am to 5pm
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.2 AA
- Web chat accessibility testing
- N/A
- Support levels
- Support is available online 24/7 within Microsoft Dynamics and Power Apps, direct from Microsoft. Active provides helpdesk support via the phone, email and Microsoft Teams. Support covers remote diagnosis of faults and the issue of fixes for any work completed or solutions uploaded by Active Informatics Ltd.
- AI chatbot
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Baseline Personnel Security Standard (BPSS)
Pricing
- Discount for educational organisations
- No
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior business analyst | £950.00 | £950.00 |
| Lead business analyst | £1,150.00 | £1,150.00 |
| Head of business analysis | £1,250.00 | £1,250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior delivery manager | £950.00 | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £850.00 | £850.00 |
| Product manager | £950.00 | £950.00 |
| Senior product manager | £1,050.00 | £1,050.00 |
| Lead product manager | £1,150.00 | £1,150.00 |
| Head of product | £1,250.00 | £1,250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service owner | £1,250.00 | £1,250.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| QAT analyst | £850.00 | £850.00 |
| Senior QAT analyst | £950.00 | £950.00 |
| Lead QAT analyst | £1,250.00 | £1,250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test engineer | £850.00 | £850.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior DevOps engineer | £1,100.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Developer | £950.00 | £950.00 |
| Senior developer | £1,100.00 | £1,100.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- None of the criteria
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the issues affecting the development of new skills by target cohort
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
-