La Fosse Associates

Product Management and Strategy

La Fosse provides end to end Agile software development teams and services including Product Management, and Product Strategy. Product Management ensures delivery, success, and continuous improvement of existing/ new digital/cloud products or platforms. Product Strategy defines the purpose, functionality and ideal future state of new Cloud products and services.

Features

• Product ownership and management throughout the development lifecycle
• End to end roadmap management
• Creation of your product vision definition
• Product thought leadership – via LFA Industry leading events
• Stakeholder, team and third-party engagement and management
• Defining Product features and requirements
• Ownership of the product vision and the product backlog
• Reviewing and prioritising items in the backlog throughout delivery cycle.
• Create and review user stories (including acceptance criteria etc)
• Collaboration with wider cross-functional team of UX, UI,

Benefits

• Daily stand ups and sprints to assess progress, improving quickly
• Stakeholder buy-in and support
• Efficient delivery for new product developments
• Clear product ownership and prioritised development
• Business closely engaged and represented
• Efficient backlog management leading to lower delivery risk
• GDS compliant approach - Improved business outcomes
• Improved customer satisfaction and take-up
• Improved end- product, aligned to customer needs
• Deliver new product features with tangible business outcomes in mind

£200 to £2,000 a person a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tom.Neal@lafosse.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

932959827526393

Contact

Tom Neal
020 7932 1630
Tom.Neal@lafosse.com

Planning

• Planning service: Yes
• How the planning service works: La Fosse is committed to supporting you every step of the way, from initial discovery to final delivery, with a strong focus on cultivating internal capabilities for the future. Our sustainable approach prioritises aligning with your organisation's goals, objectives, capabilities, and existing processes. Our expert delivery teams will thoroughly assess your current capabilities, pinpoint the necessary support required, and seamlessly integrate solutions. Central to our methodology are planning workshops, where we actively involve senior stakeholders, staff, and customers to shape your future roadmap. Upholding our values-driven approach, we craft a detailed implementation plan and actively engage key stakeholders throughout the process to foster internal growth and capability development. Our planning service is tailored to address specific needs and services.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: La Fosse has a strong track record of not only delivering successful outcomes but providing training alongside to deliver sustainable outcomes and develop internal capabilities. ; Our training is bespoke to your organisation, technology and ways of working, providing you with implementation-specific training, encompassing a variety of training methodologies tailored to your organisation.; We believe that for us to deliver sustainable outcomes, training must be provided from top to bottom allowing all stakeholders to be part of and benefited by our time spent with you. ; Upon delivery, we will have not just delivered your project or programme on time and to budget but rather been integrated elements of your organisation that have added value beyond the set outcomes, providing you with the foundations for future successful delivery.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: La Fosse offers a comprehensive end-to-end setup and migration service encompassing discovery, assessment, migration planning, execution, and testing, culminating in deployment. Our approach is tailored to each client's unique needs, prioritising the identification of the most valuable solutions through detailed business case development and migration implementation planning. These plans serve as the blueprint for the delivery and implementation of the migration model best suited to the organisation. Leveraging techniques like proof of concepts and service modelling, we assist our clients in evaluating the advantages of cloud hosting or software services. Our experienced delivery teams, comprising Project and Programme Managers, PMO functions, Service Management, Application Architecture, Technical Architecture, and DevOps experts, have a proven track record of successfully executing cloud migrations and transitions between cloud services, ensuring a smooth and efficient migration process.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: La Fosse maintains a commitment to quality assurance and testing throughout every stage of the project lifecycle. We ensure sustainable delivery by thoroughly assessing the intended scope of service and scrutinising planned schedule estimates provided by service suppliers to verify the accuracy of forward estimates for service delivery. Performance indicators are employed to evaluate the service's performance against required and optimal standards.; Our testing services encompass a wide range of functionalities, including:; ; • Functional and non-functional testing; • Automated testing; • Penetration testing; • Cloud testing, utilising tools such as JMeter and Selenium for web-based, mobile, and cloud testing; • Various testing types, including Unit, System, UAT, Integration, OAT, Load, Stress, and Configuration testing; • Risk assessment and management; ; By offering this comprehensive suite of testing services, La Fosse Associates ensures that projects meet stringent quality standards and are well-prepared to meet the challenges of today's dynamic business environment.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: As part of our sustainable delivery approach, La Fosse places significant emphasis on providing ongoing support as an integral aspect of our professional service standards. We recognise that sustained success often hinges on continuous support and assistance beyond the initial project implementation phase. Therefore, we have structured our support framework to cater to this essential need.; ; Our standard support package encompasses regular assistance and guidance to address any issues, questions, or concerns that may arise post-implementation. This ensures that our clients can navigate any challenges effectively and maximize the value derived from our solutions over time.; ; However, we also understand that some situations may require more specialized attention or expertise. In such cases, we offer the option to engage a dedicated technical account manager or a skilled cloud support consultant/engineer. These professionals bring deep technical knowledge and experience to the table, enabling them to provide targeted assistance and troubleshooting tailored to your specific requirements.; ; Furthermore, our support model is meticulously structured into various operational sub-services, each designed to ensure that the definition of system and service targets is both meaningful and measurable.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: La Fosse offers comprehensive email and phone support for all services acquired through the GCloud 14 Framework. Upon engagement, clients receive a dedicated Account Team that remains accessible both during and outside of regular working hours via phone or email channels. Additionally, as part of our standard service package, clients are assigned a dedicated Account Manager along with a Delivery Manager. This ensures that our commitments to you are consistently met and that you receive personalised attention throughout our engagement.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: La Fosse Associates offers comprehensive email and phone support for all services acquired through the GCloud 14 Framework. Upon engagement, clients are assigned a dedicated Account Team, available to assist both during and outside of standard working hours via phone or email communication.; ; As part of our commitment to ensuring service excellence, we conduct regular onsite meetings to review the delivery of services, ensuring they meet the desired standards, are delivered promptly, and align with agreed-upon expectations. The cost of these onsite meetings is fully integrated into our service, demonstrating our dedication to providing transparent and inclusive support to our clients.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We are committed to addressing climate change by implementing eco-friendly practices, reducing carbon emissions, and promoting energy efficiency throughout our service delivery process. Our approach involves incorporating sustainable technologies, minimising environmental impact, and supporting initiatives that contribute to a greener future

  Covid-19 recovery

  In response to the challenges posed by Covid-19, we actively support recovery efforts by facilitating remote work solutions, enhancing digital accessibility, and enabling business continuity during challenging times. Our services are designed to adapt to changing circumstances and support organisations in navigating the complexities of the post-pandemic landscape.

  Tackling economic inequality

  We prioritise fair and transparent business practices, promote diversity and inclusion, and actively seek partnerships with organisations that share our commitment to social equity. By fostering an inclusive ecosystem, we aim to create opportunities for underrepresented groups and contribute to the collective effort to address economic inequality

  Equal opportunity

  Our services are designed to create equal opportunities for all individuals by offering accessible and inclusive solutions. We support workforce development initiatives, promote equal access to resources, and strive to foster a culture of diversity and belonging within our organisation and the broader community.

  Wellbeing

  We recognise the importance of prioritising wellbeing and mental health in today's fast-paced world. Our services are tailored to enhance user experience, promote work-life balance, and prioritise the health and safety of our clients and employees. We are committed to supporting overall wellbeing and fostering a supportive environment for all stakeholders.

Pricing

• Price: £200 to £2,000 a person a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tom.Neal@lafosse.com. Tell them what format you need. It will help if you say what assistive technology you use.