Software Customisation and Integration
Our software development and service integration team uses an Agile approach and builds upon our Noesis platform to understand your business requirements to customize to meet and exceed you expectations across a number of platforms.
Our integration services provide message translation and monitoring between any system or service.
Features
- Agile process
- Desktop
- Web
- Mobile
- ASP.NET
- C#
- VB.NET
- IOS
- CSS
- Project Management
Benefits
- Fast development cycle
- Iterative stakeholder led development
- Flexible design
- Instant deployment
Pricing
£440 to £1,100 a unit a day
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
9 3 3 0 4 8 4 4 4 4 3 4 1 9 5
Contact
Waltec Solutions Ltd
Wendy Walach
Telephone: 07792258705
Email: enquiries@waltec.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- Our software engineers and business analysts can support you with the design and build process or support the selection and implementation of your cloud hosting provider or software services. Our integration team can support you with service interoperability projects from design to implementation.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We can develop training courses and eLearning packages to support your project. This can be delivered via our Learning Management System, integrated as content into your own LMS or delivered via classroom based sessions.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Will support the building of test plans for unit and regression testing and user acceptance testing.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by your organisation
- How the support service works
- Subject to maintenance agreement, we will support any software we develop through our online ticketing system, email or telephone.
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
08:00 - 19:00 Monday to Friday a response should be expected within 4 hours
All other times, a response should be expected within 8 hours - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AAA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Remote support is provided during maintenance agreement period and can be accessed online, via email or by telephone.
A dedicated account manager can be provided dependent on support agreement.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
Fighting climate change
We deliver services that support the digitisation of processes, focussing on the reduction of clients, our own and our partners climate footprint. We are committed to providing a net zero carbon footprint by 2030.Covid-19 recovery
We actively encourage the employment of staff affected by the COVID-19 pandemic, by creating employment and retraining for those seeking new roles.Tackling economic inequality
We support economic resiliency through the use of selected partners, and similar sized businesses, enabling us to be stronger together.
Pricing
- Price
- £440 to £1,100 a unit a day
- Discount for educational organisations
- No