ASTRAEUS CONSULTING LIMITED

Mobility Services

Astraeus’s Mobility services enable organisations to analyse, scope, design, deliver and manage Enterprise Mobility solutions that deliver tangible efficiencies in the context of the latest technology.

Features

• End to end analysis of current infrastructure and BYOD needs
• Creation of strategy and business case
• Selection of appropriate MDM / EMM / MAM technologies
• Alignment of EMM solution with security and regulatory requirements
• Implementation and integration of MDM/EMM/MAM solution
• End to end Project/Programme Management
• Management of device deployment across the organisation
• Root cause analysis of potential risk and issues
• Extensive network of highly skilled and experienced Mobility experts
• Documentation of new business processes and user guide

Benefits

• Expert, vendor-independent advice for your Mobility programme
• Accurate picture of business benefits & cost savings of BYOD
• Track record in successful Mobility/BYOD programmes
• Stakeholder alignment to project deliverables
• End user buy-in and commitment to the change programme
• Alignment with your security requirements
• Fully scalable, on demand access to technical resources
• Risk mitigation through detailed root cause analysis
• Customer involvement through regular reviews
• Mobility best practice shared to benefit internal capabilities

£350 to £1,200 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at linton.ward@astraeusconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

935833486817401

Contact

Linton Ward
07966158482
linton.ward@astraeusconsulting.com

Planning

• Planning service: Yes
• How the planning service works: Astraeus provides a full range of planning services to enable Framework Buyers to move quickly and securely to the cloud. These include Cloud Strategy & Business Case, Target Operating Model for Cloud, Infrastructure Assessment & Planning, and Application Migration Assessment & Planning. Security considerations are embedded in each service; however, we also offer standalone security assessment and planning services to align with specific compliance requirements such as PCI, NIST, CSA CCM, HIPAA.; We work with Framework Buyers to ensure that requirements in terms of cost, feature availability, dependencies, security, investment appetite, timeframe and transformation are optimised. Astraeus planning support services range from supplementing existing teams to share expertise on specific elements – such as technology specific architect services – to delivering discrete work packages tailored to Framework Buyer requirements.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Astraeus understands the importance of ensuring that end users are empowered to take advantage of the benefits delivered through business change. Training is embedded into the way that we deliver projects, enabling us to identify and optimise every opportunity to enhance capability from inception to delivery.; We work with Framework Buyers to create a bespoke training strategy for every project. As part of this strategy, Astraeus identifies different groups of users and aligns training activities to meet the needs of their respective roles. We identify super users or change champions within each user group. These individuals undertake the most extensive training and subsequently serve as custodians of advice/guidance for the broader user group.; Training is always tailored to meet the requirements of each project and can be delivered in a classroom setting (in person or online) or as pre-recorded content. Training programmes cover all capabilities, from new starters through to experienced users.; Astraeus also ensures that the knowledge which is created through project delivery is captured, documented, and handed over to the Framework Buyer to ensure that there is no ongoing dependency or reliance on the knowledge and expertise of project team members.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Astraeus delivers services to manage the end-to-end migration to the cloud or migrations between cloud services. Our range of services cover the planning phase (Cloud Strategy & Business Case, Target Operating Model for Cloud, Infrastructure Assessment & Planning, and Application Migration Assessment & Planning) through to delivering the migration and associated business change activity (communication/ training).; Activities conducted prior to migration include discovery and assessment of applications, and data in the existing solution, to both de-risk and optimise the migration. Astraeus also works with Framework Buyers to identify opportunities for transformation through the migration to a new environment.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Astraeus develops, manages, and delivers testing services that align with the test strategies agreed with Framework Buyers. Testing includes security testing, performance testing, functional testing, acceptance testing, availability testing, interoperability testing, latency testing and disaster recovery testing.; Testing covers both functional and non-functional requirements. We work with Framework Buyers to ensure that the solution meets both the documented acceptance criteria and end user needs. We also provide testing services to enable compliance with certification requirements for standards such as PCI, NIST, CSA CCM, HIPAA.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security audit services
• Certified security testers: Yes
• Security testing certifications: CREST

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: In addition to implementation and migration services for cloud hosting and software services, Astraeus also offers a range of flexible support options which can be tailored to suit Framework Buyer requirements.; Support services offered include incident, problem, change and release management, configuration management and service requests. Hours of support and Service Level Agreements can be tailored to ensure sufficient cover based on risk/ organisational priorities and include call-off services which cover activity such as audit support, testing, enhancements, and training.

Service scope

• Service constraints: Not applicable.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response times align with Buyer requirements. Response and resolution SLAs are prioritised from the most urgent (Category A/complete system/critical feature down) to the least urgent (Category E/cosmetic error).; Each Service Support Type has a standard SLA which is tailored to meet Buyer requirements. We always accommodate the prioritisation of activities/issues in accordance with Buyer needs. For example, we can increase the priority of issue resolution during periods of critical business activities.; Support hours of coverage range from normal working day for all categories to 24*7 for Category A. Category-specific coverage is aligned with Buyer priorities to ensure adequate support provision.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 A
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Framework Buyer support services are governed by an SLA which aligns with the agreed service requirements. The SLA includes response SLAs (timeframe to acknowledge receipt of your ticket) and resolution SLAs (timeframe to complete the task requested).;  Response and resolution SLAs are prioritised from the most urgent (Category A/ complete system or critical feature down) to the least urgent (Category E/ cosmetic error).;  Each service support type has a standard SLA which is tailored to meet Buyer requirements by mutual agreement. We always accommodate the prioritisation of activities/ issues in accordance with Framework Buyer needs. For example, we can increase the priority of issue resolution during periods of critical business activities.;  Support hours of coverage range from normal working day for all categories to 24*7 for Category A. Coverage for different categories is always aligned with Buyer priorities to ensure adequate support provision during critical business periods.; The location, hours of service, response and resolution times agreed determine the cost of providing support services.; Provision of A TAM or dedicated service management resource is another support service offered by Astraeus.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Reducing environmental impact is a business imperative for every organisation. Astraeus works to continually reduce the impact our business operations have on the environment. As a proud member of the Morson Group, we are working together to achieve our Net Zero Carbon goal by 2030.; • Adapting to climate change: Our carbon footprint is primarily comprised of emissions generated through electricity, gas and water usage in our offices, waste disposal, and commuting. Astraeus continues to reduce energy consumption, invest in renewable energy sources, deploy hybrid/electric vehicle fleets, install charging points at our offices to encourage electric vehicle usage. We also promote hybrid working, sustainable procurement, and carbon off-setting.; • Minimising waste: Minimising avoidable waste is further reducing our carbon footprint. Environmentally sound waste management and recycling facilities are available at all offices, and we divert all non-recyclable waste for energy processing. This reduces reliance on fossil fuels, generates renewable energy, and minimises the environmental impacts associated with waste disposal across our operations.; • Enhancing biosecurity: As part of the Morson Group, Astraeus collaborates with Treeapp to support its reforestation efforts. Our ‘Plant-a-Tree’ initiative sees one new tree planted for every new resource deployed to one of our customers. We identify suitable planting sites based on ecological considerations and select tree species that are well-adapted to local environments to maximise their ability to support biodiversity protection.; • Education and awareness: We host informative in-person workshops and webinars that raise awareness, inspire action, and empower communities to work together to fight climate change. Recent workshops have covered a multiplicity of issues including recycling, energy conservation, tree planting, and biodiversity protection.; • TOMs Framework: We consistently demonstrate our commitment to our objectives by transparently reporting on environmental initiatives using the National TOMs Framework for measuring Social Value.

  Tackling economic inequality

  Astraeus comprehensive range of Cloud support services are carefully designed to address economic inequality by focusing on the creation of in-demand skills growth. Resources required to support effective delivery of Cloud support services remain in huge demand across the public sector as organisations increasingly transition to Cloud-based solutions to improve efficiency, scalability, and data security. Through our training, apprenticeship, and scholarship programmes, we tackle economic inequality by creating new pathways to opportunity for diverse population groups.; • Training: Morson Group’s Pathfinders Academy offers a simple yet tailored approach to levelling up the highest demand skill areas within Cloud Support through the training/re-skilling of resources. Our training programmes are available to professionals from all educational, experience, industry, and social backgrounds – from students and ex-armed forces personnel to workplace returners. Through targeted engagement, carefully designed to address economic inequality, the Pathfinders Academy unlocks the unprecedented potential that is so prevalent across diverse population groups.; • Apprenticeships: As part of the Morson Group, we have over 100 apprentices enrolled across our diverse range of apprenticeship schemes. The scheme tackles inequality by providing opportunities for individuals from underrepresented/disadvantaged backgrounds to access high-quality education and gain valuable skills. Astraeus apprentices play a vital role in breaking down barriers to economic mobility and closing the growing skills gap across Cloud Support. ; • Scholarships: From 2015, Morson have exclusively awarded scholarships to applicants from under-privileged backgrounds to support social mobility within academia. Since the scheme’s inception, a multiplicity of cohorts have become graduating scholars with our business. ; The underrepresentation of diverse population groups is an issue that reflects systemic disparities and biases. Astraeus is committed to unlocking potential so often found in diverse groups – as we tackle economic inequality by expanding access to education and skill development.

  Equal opportunity

  Astraeus has a dedicated ED&I Champions Board that leads on all ED&I initiatives and partnerships. We are committed to equal opportunity and work proactively to improve the representation of diverse groups across our workforce:; • We empower all gender identities: We build authentic engagement amongst all gender identities – male, female, transgender, non-binary, and gender-fluid. By understanding and addressing individual needs, we develop project teams where all gender identities feel valued, supported, and empowered to thrive.; • We target ethnic minority groups: We have developed a nuanced understanding of the specific challenges faced by some black/ethnic minority groups in the workplace. We proactively engage with people from minority backgrounds and work closely with Framework Buyers to cultivate project environments characterised by respect and inclusion.; • We enable social mobility: We continuously engage with people from socio-economically diverse backgrounds, empowering individuals’ potential for development through our training/ apprenticeship/ scholarship programmes.; • We promote ex-forces personnel: Ex-forces personnel have experience of working in a safety critical environment where risk management and project delivery are paramount. Through structured training and support, we develop their technical capability and transition into civilian life.; • We support disabled individuals: As a certified Disability Confident Employer, we actively engage with disabled communities and work with Framework Buyers to ensure that physical spaces are accessible, and the right support is always in place.; Astraeus continuously monitors diversity across our resource network to ensure that it remains reflective of the communities in which we operate. We regularly conduct ED&I sessions with Framework Buyers to encourage discovery across boundaries and to share expertise. We also proactively showcase the capabilities of inspirational individuals from diverse backgrounds as we continue to challenge societal stereotypes and conscious/unconscious biases.

  Wellbeing

  Wellbeing at work has never been more important than it is today. Most of us want to improve how we work, how we feel at work, and how we perform at work – and yet we often struggle to make and sustain those changes. Astraeus understands that wellbeing and performance are intrinsically linked. We have an ISO 45001 accredited Health & Safety department that is responsible for the range of wellbeing initiatives that are in place to promote the company’s commitment to resources’ positive mental health. Through Morfit, our wellbeing programme, Astraeus supports resources’ physical, mental, social, and financial needs by: ; • conducting regular wellbeing checks.; • encouraging healthy lifestyles.; • facilitating opportunities to exercise. ; • supporting remote and flexible working.; • advocating a good work life balance.; • promoting mental health awareness.; • running regular wellbeing workshops.; • offering an Employee Assistance Programme.; • providing financial support and advice.; • engaging with external organisations and advocacy groups.; • prioritising mental health and stamping out stigmas.; • supporting those experiencing mental health difficulties.; • safeguarding those in mental health crisis.; As part of the Morson Group, Astraeus has over 50 qualified Mental Health First Aiders (MHFA) who are responsible for monitoring, and reacting appropriately, to the wellbeing of our resources. Our MHFAs work proactively to share best practices and create project environments where resources feel supported, valued, and empowered to thrive – both personally and professionally. Anonymised data collected from our MHFAs enable us to monitor trends and continuously identify areas where further support may be required. Astraeus continues to prioritise wellbeing initiatives as we cultivate a workplace culture that understands and values the importance of positive mental health.

Pricing

• Price: £350 to £1,200 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at linton.ward@astraeusconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.