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INOAPPS LIMITED

Inoapps Construction Industry Scheme (CIS) Cloud Solution

Construction Industry Scheme (CIS) Cloud delivers an end-to-end process in a single, fully integrated Cloud solution. Access up-to-date information on the HMRC-registered status of all your subcontractors, create and submit CIS Tax Returns to HMRC for payments made under CIS.

Features

  • Capture HMRC details and Unique Tax References for all subcontractors
  • Automatically validate your records against HMRC records for data integrity
  • Automate revalidation of CIS contractor details against the HMRC database
  • Identify any changes or discrepancies with subcontractor validation submissions
  • Submit monthly HMRC CIS Returns for Withholding Tax entries
  • Verify supplier UTR details against the HMRC approved contractor database
  • Specify actions through role segregation, and assign duties to users
  • Integrate with Oracle allowing efficient payments to HMRC reducing errors
  • Generate submission reports for each period that collate subcontractor deductions

Benefits

  • Save time and avoid costly mistakes with automated/standardised processes
  • Maintain compliance with HRMC reducing the likelihood of incurring fines
  • Focus on value added tasks rather than process administration

Pricing

£750 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidteam@inoapps.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 3 6 2 9 4 2 6 4 7 8 6 4 5 7

Contact

INOAPPS LIMITED Becky Harris
Telephone: 07815544357
Email: bidteam@inoapps.com

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
Oracle
Cloud deployment model
  • Public cloud
  • Private cloud
Service constraints
No
System requirements
Compatible with most browsers

User support

Email or online ticketing support
Email or online ticketing
Support response times
SLA's are client specific. Support is available 24*7
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
No
Support levels
SLA's are client specific and tailored to budgets. All accounts have a Service Delivery Manager allocated alongside a technical lead.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Users are onboarded with full documentation. Training services are also available both online and onsite.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
At the end of the contract, data will be available in a machine readable format for extraction.
End-of-contract process
The Extension is provided on a SaaS provision - this includes the solution, hosting and support.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Mobile services designed for accessibility.
Service interface
Yes
User support accessibility
WCAG 2.1 AAA
Description of service interface
Users access the service (which can be integrated with SSO) via a browser screen.
Accessibility standards
WCAG 2.1 AAA
Accessibility testing
Inoapps have undertaken accessibility testing to ensure that the interface aligns with WCAG and industry best practice.
API
Yes
What users can and can't do using the API
API services can be used to integrate custom applications - the scope would be specific on customer requirements.
API documentation
No
API sandbox or test environment
No
Customisation available
Yes
Description of customisation
The solution can be customised by our developers if the requirements make this a requirement.

Scaling

Independence of resources
Inoapps use Oracle OCI which is a flexible, scalable and segregated service.

Analytics

Service usage metrics
Yes
Metrics types
Reports and metrics can be provided for the service - this would be dependent on the scope of the extension.
Reporting types
  • Real-time dashboards
  • Regular reports

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Oracle

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Physical access control, complying with CSA CCM v3.0
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Users (with appropriate permissions) can have a data extract screen setup for extraction into CSV, HTML etc.
Data export formats
  • CSV
  • ODF
Data import formats
  • CSV
  • ODF

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
99.7% availability in line with the Oracle Hosting and Delivery Policy
Approach to resilience
Inoapps design our solutions based on industry best practice. Security and resilience is at the heart of the solution. Resilience details for the platform are provided in the Oracle Hosting and Delivery Policy.
Outage reporting
Email alerts.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
Access restrictions in management interfaces and support channels
The CIS application can be restricted as per individual customer requirements. This will be part of the design and in line with industry standards.
Access restriction testing frequency
At least every 6 months
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
SOC 1 PT 2, Cyber Essentials. The Oracle Platform is certified to ISO27001.
Information security policies and processes
Inoapps have a company wide Security Policy that all staff must follow that is owned by our Security Team. Reporting is tiered through the organisation to board level.

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
All changes follow recognised industry standards and controls. This is provided in line with the Oracle Hosting and Delivery Policies as the solution is built on Oracle Cloud Infrastructure.
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Our vulnerability management process follows recognised industry standards and controls. This is provided in line with the Oracle Hosting and Delivery Policies as the solution is built on Oracle Cloud Infrastructure.
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Proactive Monitoring follows recognised industry standards and controls. This is provided in line with the Oracle Hosting and Delivery Policies as the solution is built on Oracle Cloud Infrastructure.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Incident Management follows recognised industry standards and controls. This is provided in line with the Oracle Hosting and Delivery Policies as the solution is built on Oracle Cloud Infrastructure.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Inoapps is committed to reducing our carbon footprint through a series of strategic initiatives:
1. Promoting Carbon Neutral Travel: By offering enhanced benefits such as the Cycle to Work scheme, Inoapps encourages staff to reduce their carbon footprint. Currently, 20% of our staff actively participate in the scheme.
2. Offsetting Carbon – We travel using Travel Perk, who transparently report on our carbon emissions and help offset these emissions by investing in projects that remove/prevent an equivalent amount of carbon from entering the atmosphere.
3. Ecovadis – Inoapps are Ecovadis Silver certified, this ranks us in the top 15% for our commitment to sustainability out of those on the platform.
4. Remote Working – Inoapps actively encourage remote working. To support this Inoapps has invested in secure digital communications facilities to reduce the need to travel for business and encouraged the continuation of home working.
5. Recycling and Waste Reduction: All end-of-life equipment, is recycled rather than sent to landfills, minimising waste. Significant investment has also been made into the equipment that is currently in use to replace older models with more energy efficient options.
6. Sourcing Sustainable Premises: Relocating our London office to a shared service has led to substantial energy savings by reducing both energy consumption and travel requirements. We are also looking to consolidate our Scottish offices into one central office this year to further these benefits.
7. Supporting Customer Sustainability Goals: Inoapps develops solutions and products to help customers comply with sustainability and corporate social responsibility legislation.
8. Utilising Green Cloud Storage: Partnering with Oracle's Green Cloud Operations, we utilise sustainable cloud services and work towards reselling these services to our customers, further promoting sustainability in our operations.
Through these initiatives, Inoapps not only reduces our own environmental impact but also influences stakeholders towards sustainable practices.

Covid-19 recovery

Inoapps have actively contributed to the recovery efforts of individuals, organisations, and businesses affected by the COVID-19 pandemic. As a company operating in a high-growth sector, we are committed to giving back to our communities and supporting those in need. Our initiatives have been diverse and impactful:
We have addressed the pressing need for employment opportunities by offering jobs to individuals who have faced unemployment due to the pandemic. These opportunities not only provide vital income but also contribute to the broader economic recovery by reinvigorating the workforce.
Inoapps leveraged our expertise by providing pro-bono consulting services for community projects and initiatives. By offering our skills and resources, we assist organisations and businesses in navigating the challenges posed by COVID-19, facilitating their recovery and resilience.
Recognising the importance of public health measures, we have offered Oracle Health and Safety solutions free of charge for contact tracing purposes. This contribution aids in controlling the spread of the virus and supports communities in managing the ongoing impacts of the pandemic.
Furthermore, we have prioritised the wellbeing of our employees by enhancing our employee care packages to include comprehensive mental health care services. We understand the importance of mental health support, especially during challenging times, and are committed to ensuring our employees have access to the resources they need.
Lastly, we have implemented strict protocols to enforce safe working space use, empowering all workers to feel safe when returning to our offices. By prioritising health and safety measures, we create a supportive and secure environment for our employees to thrive.
In summary, Inoapps' multifaceted approach to supporting COVID-19 recovery efforts aims to make a meaningful difference in the lives of individuals, organisations, and communities as they navigate the challenges of the pandemic and work towards recovery.

Tackling economic inequality

Inoapps are dedicated to promoting sustainable and fair procurement practices through a transparent and accountable approach. We prioritise community benefits tailored to local area requirements, recognising unique needs and opportunities for impact. For instance, our collaboration with a borough council to support Care Leavers in accessing technology exemplifies our commitment to community engagement and social responsibility.
Moreover, our inclusive youth training and retraining schemes are accessible to all, fostering skill development and employment opportunities. We believe in forging partnerships with our people and suppliers, ensuring that diverse voices are heard and needs are met. This includes paying above the living wage and offering employment opportunities anywhere in the UK, promoting fair labour practices and economic inclusivity.
While our supply chain is primarily Oracle-focused, we actively seek opportunities to engage SMEs and VCSEs, supporting smaller businesses and promoting diversity within our operations. Our core practice centres on innovation and driving best practices in both our business and our customers' businesses through technology. By leveraging innovative solutions, we aim to enhance efficiency, productivity, and sustainability across the board.
Inoapps' commitment to sustainable procurement, community benefits, and supply chain diversity underpins our dedication to ethical business practices and social impact. Through transparent communication, inclusive partnerships, and innovative approaches, we strive to create lasting value for our stakeholders and contribute to positive change in the communities we serve.

Equal opportunity

Inoapps prioritises equal opportunities and recognises the pivotal role of our employees in driving future success in a competitive landscape. Upholding a strict non-discrimination policy, Inoapps prohibits both direct and indirect discrimination across various grounds including sex, marital status, disability, religion, ethnicity, sexual orientation, and age. This commitment ensures that all individuals, regardless of background, have an equal chance to thrive within the organisation.
Embracing diversity as a cornerstone of its ethos, Inoapps celebrates the multifaceted benefits it brings to both employees and the organisation as a whole. By fostering a diverse workforce, Inoapps enrich our collective knowledge and perspective, enhancing innovation and problem-solving capabilities.
Inoapps actively communicate the significance of diversity, emphasising its status as a key organisational strength. To mitigate inequality, particularly for marginalised or disadvantaged individuals, Inoapps directs focused attention towards providing opportunities within both work and community initiatives. This inclusive approach not only enriches the workforce but also contributes positively to broader societal advancement.
In line with its commitment to diversity and equality, Inoapps has implemented a comprehensive Diversity and Equality policy, complemented by mandatory training for all employees. Furthermore, significant investment has been made in the Human Capital Management (HCM) back-office solution, enabling rigorous monitoring, reporting, and assessment of key metrics such as diversity, the gender pay gap, and adherence to the living wage.
Inoapps diligently monitors the Gender Pay Gap, demonstrating a steadfast commitment to promoting gender equality. Inoapps is proud to be a company who are beating the average with over 33% of executive roles filled by women, Clear communication of our inclusion efforts extends to prospective employees, existing staff, partners, and customers, fostering transparency and accountability throughout the organisation.
Inoapps fosters diversity, equality, and inclusion which is evident through our proactive policies, robust monitoring mechanisms, and transparent communication practices.

Wellbeing

Inoapps is committed to enhancing both employee health and wellbeing and fostering community integration through various initiatives.
Health and Wellbeing:
Inoapps prioritises employee wellness by heavily investing in an extensive employee benefits scheme. This comprehensive scheme encompasses a range of benefits including private healthcare, 24/7 GP access, Cycle to Work scheme, Pensions Top Up, Mental Health support, Healthcare Cashback, and more. This investment reflects Inoapps' dedication to promoting physical and mental health among its workforce. Inoapps continues to enhance and expand the scheme to ensure our business effectively supports and retains staff, emphasising a proactive approach to employee wellbeing.
Community Integration:
Inoapps actively encourages community engagement and integration through several initiatives:
- Supporting the Local Community: Inoapps extends support to local food banks in both the UK and the US through donations from both staff and the business. Additionally, employees are granted paid leave to participate in volunteering programs, enabling them to contribute directly to their local communities and fostering a sense of civic responsibility.
- Offering Local Employment Opportunities: Inoapps plays a pivotal role in community development by offering a diverse range of employment opportunities in the local areas where we operate. These opportunities include graduate positions, apprenticeships, work experience placements, and entry-level positions across the UK. By providing access to meaningful employment, Inoapps strengthens community ties and contributes to local economic growth.
- Supporting Customers in Community Benefit Provision: Inoapps integrates community benefit provision into our contractual commitments to customers. A notable example includes collaborating with a local council to provide training and mentorship to post-16 care leavers pursuing careers in technology. By facilitating such initiatives, Inoapps actively contributes to building stronger, more inclusive communities while empowering individuals to achieve their full potential.

Pricing

Price
£750 a unit a day
Discount for educational organisations
No
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidteam@inoapps.com. Tell them what format you need. It will help if you say what assistive technology you use.