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INTELLIGENCE MANAGEMENT SUPPORT SERVICES LIMITED

Investigation Support & Intelligence Analysis Services

Developed for the police, law enforcement and investigative agencies, Investigation Support and Intelligence Analysis Service brings together cloud software technology, intelligence expertise and comprehensive understanding of RIPA, UCOL and CHIS management to provide enhanced capabilities through secure unattributable internet access, if required.

Flexible and scalable for all types of investigations.

Features

  • A flexible, technology led resource for investigations
  • Optimised for police, law enforcement and investigative agencies
  • Access to highly experienced intelligence and investigative practitioners
  • RIPA, UCOL, CHIS, Article 8 (ECHR), GDPR aware service
  • Secure unattributable internet access
  • Reduces costs on additional software or hardware
  • Enhanced training and developed use case examples
  • Advice in optimising investigations and intelligence practises

Benefits

  • Increased speed, quality and scope of investigative analysis
  • Cost effective deployment with secure documentation
  • Use of leading cloud Software as a Service (SaaS)
  • Aligns with existing processes, workflows, and internal IT architectures
  • Enhanced, actionable intelligence from depth investigations

Pricing

£450 to £1,500 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at frameworks@intelmsl.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 3 6 9 6 6 8 2 5 7 7 6 3 8 9

Contact

INTELLIGENCE MANAGEMENT SUPPORT SERVICES LIMITED Peter Bailey
Telephone: 020 8050 0515
Email: frameworks@intelmsl.com

Planning

Planning service
No

Training

Training service provided
Yes
How the training service works
IMSL provide training on a wide range of OSINT cloud software, platforms and tools. This is based on an experienced team of OSINT practitioners and data scientists who can enhance the use of cloud technologies for the user. Training is aligned both from a “useability” point of view and also from an OSINT and data perspective to achieve enhanced results from the platform which can be delivered as meaningful reports.
IMSL training is structured, modular and accredited by Ofqual.
Training is tied to specific services
Yes
Services the training service works with
  • OSINT analysis platforms
  • Data collection software
  • Visualisation tools
  • Search and mapping services
  • Low attributable internet access technologies

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
IMSL Services support operational use of cloud based capabilities related to intelligence based activities.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 48 hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
1 hour to 24 hours depending on the nature of the support required and the actual contracted service level.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
All technologies as appropriate to the service

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

Fighting climate change

IMSL minimise its carbon footprint with any remote location training. We have put in place a subsidised electric car (EV) scheme through Octopus for all staff and encourage them to participate in this through a salary sacrifice benefit. Travel is otherwise by rail. Electronic equipment is reused where possible on multiple courses and at the end of their useful life are certifiably destroyed in an environmentally responsible way.

Equal opportunity

IMSL is proud to support diversity in all forms. Having a close association with the defence and law enforcement sectors, IMSL has actively recruited veterans as analysts, including a triple amputee. We adapted our parking spaces to include a dedicated disability area and our bathroom arrangements in the office. Our pay structures are based on merit and not gender, sexuality or religion. We recruit from across the UK and by doing so help support individual local communities rather than just as a single site company.

Wellbeing

IMSL recognise that poor health is a huge social cost on medical and care services and so we put specific features into our working culture:
• Private Health
• A contractual well-being allowance (Examples: Gym membership, yoga, pilates, meditation, art classes)
• Staff social events
• Development of career interests
• Additional annual leave
IMSL have moved offices from a business park to a landscaped estate which promotes walking in the grounds as a break from desk work. We foster a culture of support for a work/life balance and actively encourage staff to take breaks or to not work excessive hours. A healthy, positive IMSL workforce for us will benefit everyone who comes into contact with us as we deliver training at various locations.

Pricing

Price
£450 to £1,500 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at frameworks@intelmsl.com. Tell them what format you need. It will help if you say what assistive technology you use.