ARCTIC SPIRE LTD

e-Learning / Software & System Simulations

Specialists in bespoke e-learning solutions, software simulations and tailor made training materials/courseware. We are experienced training providers who help you achieve your goals. We create and deliver training on any business system, being off-the-shelf, a customised equivalent or a system built specifically for your business.

Features

• Fully SCORM Compliant: industry standards, compatibility LMS.
• Inbuilt Menu & User Navigation: easy access to course content.
• Interactivity: activities, interactive learning.
• Responsive Design: across various devices and orientations.
• Self-Paced to Suit Own Pace, Time & Place: flexibility.
• Scalable to Suit Low Bandwidth Environments: seamless access.
• Digital Delivery: eliminating physical materials and distribution.
• Flexible Order of Information: structured in most effective sequence.
• Engaging Entertaining Stimulating Content: enhance learning experience.
• Bespoke Visuals: align seamlessly with your brand identity.

Benefits

• Enhanced Engagement: Interactive, multimedia-rich content captures attention.
• Improved Retention: Engaging visuals and interaction enhance retention.
• Flexibility: access content own pace.
• Cost-Effective: Reduced expense of travel and printed materials.
• Measurable Results: tracking and reporting features.
• Customisation: Tailored content and design.
• Compliance: Easily track and document training.
• Accessibility: accommodates a diverse range of learners.
• Global Reach: multiple languages, suitable for international audiences.
• Continuous Improvement: Regular updates and feedback mechanisms.

£3,000.00 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at training@arcticspire.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

937031635697074

Contact

Emma Davies
01443 650 539
training@arcticspire.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: N/a
• System requirements:
  • LMS is optional
  • Local or remote hosting

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Within 24 hours, Monday - Friday.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Email, Telephone.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Online session and user documentation on uploading and launching.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: This is not required. The buyer keeps the final product.
• End-of-contract process: The finalised e-learning package is given to the buyer, to keep, at no extra cost.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Scalable to Screen Size: Content is responsive and adapts to various screen sizes and devices, including desktop and mobile.
• Service interface: No
• User support accessibility: WCAG 2.1 AA or EN 301 549
• API: No
• Customisation available: Yes
• Description of customisation: Customisation takes place in the design process. The final product is bespoke and designed to suit.

Scaling

• Independence of resources: All service are bespoke to the buyer and used only by the buyer.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: Never
• Protecting data at rest: Other
• Other data at rest protection approach: N/a
• Data sanitisation process: No
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: SCORM data via an LMS
• Data export formats: Other
• Other data export formats: LMS depending
• Data import formats: Other
• Other data import formats: Zip

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: The product will only be on the buyers network and run from there.
• Data protection within supplier network: Other
• Other protection within supplier network: .

Availability and resilience

• Guaranteed availability: The availability of the final product depends on the stability of where the buyer hosts the product.
• Approach to resilience: Available on request.
• Outage reporting: This depends on the policy of where the buyer hosts the e-learning package.

Identity and authentication

• User authentication needed: No
• Access restrictions in management interfaces and support channels: N/a
• Access restriction testing frequency: Never
• Management access authentication: Other
• Description of management access authentication: N/a

Audit information for users

• Access to user activity audit information: No audit information available
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: Less than 1 month

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Firewall and anti-virus
• Information security policies and processes: N/a

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: N/a
• Vulnerability management type: Undisclosed
• Vulnerability management approach: N/a
• Protective monitoring type: Undisclosed
• Protective monitoring approach: N/a
• Incident management type: Undisclosed
• Incident management approach: N/a

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Reduced Commuting: e-Learning eliminates the need for physical commutes to classrooms, resulting in lower carbon emissions from transportation.; Paperless Learning: e-Learning materials reduce reliance on paper textbooks and handouts, minimizing environmental impact.

  Covid-19 recovery

  Safe Learning Environment: e-Learning offers a safe alternative to traditional in-person classes during pandemics or lockdowns, allowing education to continue uninterrupted.; Catching Up on Missed Learning: We can create targeted courses to help learners who fell behind due to learning place closures or disruptions caused by COVID-19.; Supporting Educators: e-Learning platforms can equip educators with tools and resources for online teaching, facilitating a smooth transition to remote learning environments.

  Tackling economic inequality

  Geographical Flexibility: e-Learning eliminates geographical barriers, allowing people in remote areas or with limited mobility to access quality education.; Diverse Course Offerings: We cater to a variety of learning styles and interests, ensuring opportunities for everyone to find relevant and valuable educational content.

  Equal opportunity

  Accessibility Features: e-Learning is designed with accessibility features like closed captions and screen reader compatibility, allowing everyone to participate.; Personalised Learning Paths: Software simulations can adapt to individual learning styles and pace, providing equal opportunities for all to master skills effectively.

  Wellbeing

  Self-paced Learning: e-Learning allows individuals to learn at their own pace and convenience, reducing stress and promoting a healthy work-life balance.; Accessible for People with Disabilities: e-Learning is designed with accessibility features like closed captions and screen reader compatibility, allowing everyone to participate.

Pricing

• Price: £3,000.00 a unit
• Discount for educational organisations: Yes
• Free trial available: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at training@arcticspire.com. Tell them what format you need. It will help if you say what assistive technology you use.