WM Promus

Aqua Software - The Complete Cloud Native Security Platform

Protect cloud native applications by minimizing their attack surface, detecting vulnerabilities, embedded secrets, and other security issues. Gain insight into your vulnerability posture and prioritize remediation and mitigation according to contextual risk. Accelerate development, enforce compliance, gain real-time visibility and control over your security posture and protect applications.

Features

• Cloud Native Posture Management (CSPM)
• Vulnerability Scanning
• Dynamic Threat Analysis
• Container, Kubernetes, Cloud VM & Serverless Security
• Identity-Based Segmentation
• Regulatory Compliance
• Multi-Application RBAC
• Platform and Integrations
• Standalone on premise available also

Benefits

• Remove application security vulnerabilities
• Cloud agnostic
• Single pane of glass for security management
• “Shift left” security into the CI/CD pipeline
• Full visibility into the security posture of your pipeline
• Monitor, detect, and automatically remediate configuration issues
• Coverage for all clouds and platforms
• Integrating with your existing infrastructure and the cloud native ecosystem
• Unify security across VMs, containers, and serverless
• Leverage micro-services concepts to enforce immutability and micro-segmentation

£650 to £1,300 an instance a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ewong@wmpromus.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

937217502898500

Contact

Emma Wong
44 (0) 203 946 6226
ewong@wmpromus.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: No service constraints
• System requirements:
  • Cloud native - system requirements doc provided
  • Refer to https://docs.aquasec.com/

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: We provide comprehensive support for cloud-based and on premise services. This includes helping you choose the right cloud platform, migrating your applications, and ongoing maintenance. We also offer expert guidance on security, scalability, and performance optimization. Our goal is to ensure your cloud environment runs smoothly so you can focus on your core business. We offer a service where we act as a conduit between clients and vendors or hosting providers in addition to being the first point of contact should an incident occur. We operate a world-class servicedesk and follow ITIL best practice to deliver the service support.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: The software is supported by the vendor - Aqua Security. See aquasec.com. WM Promus can also provide support for a fee - We provide comprehensive support for cloud-based and on premise services. This includes helping you choose the right cloud platform, migrating your applications, and ongoing maintenance. We also offer expert guidance on security, scalability, and performance optimization. Our goal is to ensure your cloud environment runs smoothly so you can focus on your core business. We offer a service where we act as a conduit between clients and vendors or hosting providers in addition to being the first point of contact should an incident occur. We operate a world-class servicedesk and follow ITIL best practice to deliver the service support.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: WM Promus Aqua Security accredited engineers can design and implement any customisations required. WM Promus also provides training and healthchecks related to Aqua s/w. There is also extensive Aqua documentation available on the Aqua website and a customer success portal to aid clients. Contact info@wmpromus.com
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats:
  • Website
  • Customer Success portal
  • Training
  • Cloud native wiki
• End-of-contract data extraction: User policy data, vulnerability data and system settings data can be exported if hosted on premise. Cloud deployments can have an extraction of same or choose to have data deleted at the end of the contract.
• End-of-contract process: This is agreed on a per client basis.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
  • Other
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: No service disparity
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Aqua Security software interacts with users and external systems primarily through its web-based management console. This console provides a graphical interface for users to manage security policies, view security posture, and investigate threats.
• Accessibility standards: None or don’t know
• Description of accessibility: Aqua software includes a range of software features and the accessibility features might differ. Please email info@wmpromus.com for further details.
• Accessibility testing: Aqua software includes a range of software features and the accessibility features might differ. Please email info@wmpromus.com for further details.
• API: Yes
• What users can and can't do using the API: Full accessibility of Aqua s/w via API including but not limited to scanning data, policy management, and audit information.
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Client security requirements specific to each client can be implemented: policies etc. WM Promus provide DevSecOps consultancy services that assist with Aqua set up, configuration and management.

Scaling

• Independence of resources: If it is an on-premise service, the client runs the solution on their own cluster.; For a SaaS-based arrangement, the client has a client-tenant provided.

Analytics

• Service usage metrics: Yes
• Metrics types: Metrics on use of repositories, number of enforcers deployed, number of scans, number of images.; Provide the metrics via Rest API and Real-time dashboards
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Aqua

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Physical access control, complying with another standard
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Users can export data directly from the Postgres database
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • Zip
  • Json
• Data import formats: Other
• Other data import formats: Json

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Our cloud service will be available as per the availability of the underlying cloud (e.g. Azure, GCP or AWS).
• Approach to resilience: On premise solutions can embed resilience through distributed clusters and managing load balancing via pods or containers in addition to other configuration choices. For SaaS solutions, resilience is provided through a distributed infrastructure, built in redundancy, and the system is designed for error handling and recovery. Aqua Platform SaaS Edition is deployed in multiple regions around the world. Each region operates as an independent instance of Aqua Platform, with all customer data remaining physically in that region.; ; Each region offers the same services (powered by AWS compute services).; Each region offers the same SLA (service-level agreement).
• Outage reporting: Email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Username or password
• Access restrictions in management interfaces and support channels: These settings are for the customer discretion. We recommend connecting to customer’s SSO/SAML provider. Role based access control can be enabled to control access.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: WM Promus have a named board-level person responsible for service security. WM Promus conducts annual reviews of its policies around the delivery of SAAS, and all services and undertakes a 3rd party annual cybersecurity assessment in accordance with the government national cybersecurity program, thus WM Promus maintains cybersecurity essentials certification. WM Promus regularly re-evaluates and updates its information and physical security program as the industry evolves, new technologies emerge or new threats are identified.
• Information security policies and processes: WM Promus have in place security policies related to: Acceptable Encryption and Key Management Policy Acceptable Use Policy Clean Desk Policy Data Breach Response Policy Disaster Recovery Plan Policy Personnel Security Policy Data Backup Policy User Identification, Authentication, and Authorization Policy Incident Response Policy End User Encryption Key Protection Policy Risk Assessment Standards and Procedures Remote Access Policy Secure Systems Management Policy Monitoring and Logging Policy Change Management Policy In addition, WM Promus have a named board-level person responsible for service security.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: WM Promus conduct a structured approach (supported by version control tools) to releases. There is a rigorous testing process prior to all releases (supported by tools such as vulnerability scanners within version control tools) to ensure mitigation of security risks. WM Promus adopt industry best practice (ITIL) in addition to DevOps & DevSecOps best practices relating to configuration and change management. Aqua (the SaaS provider) has ISO 27001 and SOC 2 Type II certified with best-practice configuration and change management processes in place (ITIL compliant).
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: WM Promus conduct a structured approach (supported by version control tools) to releases. There is a rigorous testing process prior to all releases (supported by tools such as vulnerability scanners within version control tools) to ensure mitigation of security risks. WM Promus adopt industry best practice (ITIL) in addition to DevOps & DevSecOps best practices relating to configuration and change management. Aqua (the SaaS provider) has ISO 27001 and SOC 2 Type II certified with best-practice configuration and change management processes in place (ITIL compliant)
• Protective monitoring type: Undisclosed
• Protective monitoring approach: WM Promus conduct a structured approach (supported by version control tools) to releases. There is a rigorous testing process prior to all releases (supported by tools such as vulnerability scanners within version control tools) to ensure mitigation of security risks. Scanning tools feedback ensures that WM Promus respond immediately upon vulnerability awareness. WM Promus adopt industry best practice (ITIL) in addition to DevOps & DevSecOps best practices relating to configuration and change management. Aqua (the SaaS provider) has ISO 27001 and SOC 2 Type II certified with best-practice configuration and change management processes in place (ITIL compliant)
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: WM Promus adhere to industry best practice (ITIL) for Incident Management. In terms of communication, WM Promus can be contacted by telephone and email. Escalations and communications including updates are accessible via email and phone.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: Yes
• Connected networks:
  • Public Services Network (PSN)
  • Police National Network (PNN)
  • NHS Network (N3)
  • Joint Academic Network (JANET)
  • Scottish Wide Area Network (SWAN)
  • Health and Social Care Network (HSCN)
  • Other
• Other public sector networks: Possible to deploy to any network permission allowing

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Aqua Software is part of a Digital transformation mindset, which will improve business processes and offerings through leveraging new technologies and forms a vital part of the way we cut emissions and reduce waste. In terms of climate change, many of our Aqua Software solutions and services are delivered in conjunction with a move to cloud technology with a cloud-based model being a more energy efficient approach than traditional on premise. All Aqua Software services include a discovery phase. As part of this, we assess client data requirements. We encourage clients to actively consider minimising storage; redundant, obsolete or trivial data incurs energy costs and is counter-productive in terms of delivering on a commitment to climate change. Not only does the discovery phase focus on planning what to automate, it looks at making configuration management, development and the collaboration between employees more efficient – including energy efficient; reducing carbon footprints though unnecessary print jobs, underutilised resources and poor configuration.

  Covid-19 recovery

  Our Aqua Software solutions and services were instrumental in supporting clients since the impact of Covid-19 hit UK businesses in early 2020. Through our Aqua Software solutions and services, we continue to enable new ways of working and strengthened service resilience by automating processes that proved challenging due to a reduced workforce because of COVID-19. For some clients, our Aqua Software solutions are critical where the increased demand on personnel cannot be met by the current workforce. Critically, WM Promus provide pricing that offers substantial discounts to public sector organisations. In addition, we enable remote work; our services empower organizations to increase remote work capabilities. This promotes social distancing and reduces the risk of transmission while ensuring business continuity. Boosting Collaboration: Features like video conferencing, secure file sharing, and real-time communication tools within our services and project delivery approaches foster collaboration across dispersed teams.

  Tackling economic inequality

  Tackling economic inequality - WM Promus create opportunities for entrepreneurship and help new organisations to grow, tackling economic inequality, supporting economic growth and business creation. WM Promus provides free TED talks about technology advances and how they can help start-up businesses and SME’s to scale up and grow. We host these onsite (and virtually) at our serviced offices where there is a large community of SMEs. These TED talks are free to attend (either in person or virtually). For example, our TED talk “Curious about Artificial Intelligence - Will it help you or replace you?” provided answers to questions such as “What AI solutions can I use to help me in my current role?“ . The feedback on these sessions is that they significantly benefit SMEs who attend with valuable insights into AI tools (that are free) and can be leveraged for innovation and efficiency. WM Promus offer opportunities for work experience or similar activities. WM Promus provides quality secondary-school work-experience placements designed to provide students with practical, hands-on experience in the field of IT consultancy. The school with whom we engage has over two thirds of pupils from minority ethnic backgrounds, over half of the pupils eligible for pupil premium, and a pupil’s attainment at entry level significantly below the national average. Our placements aim to allow students to develop technical skills, gain exposure to professional work environments, and explore potential career paths within the IT sector.

  Equal opportunity

  Equal opportunity - WM Promus have a robust Equality, Diversity, and Inclusion (EDI) Policy. The applications we resell and deliver services against are accessible to users with disabilities by incorporating features like keyboard navigation and screen reader compatibility, user interface elements that cater to diverse visual needs and so on. In addition, they offer multilingual support aligned with our inclusion policy. Our diverse workforce informs training materials and support services offered alongside our solutions.

  Wellbeing

  Wellbeing- WM Promus promote Work-Life Balance and facilitate flexible work for employees. Our services and solutions also do this for clients through asynchronous communication tools (allowing for responses outside core working hours), mobile access for remote work and flexible schedules (thus helping client engineers achieve a better work-life balance by offering them more control over their workload and schedule). Our services and solutions also reduce work stress through automated and streamlined workflows. Automating repetitive tasks frees up users' time and reduce stress associated with manual, time-consuming processes. Our services and solution embed easy-to-use and intuitive interfaces minimizing frustration and cognitive load for users, contributing to a more positive work experience. The Data Privacy and Security features within our offerings demonstrate a commitment to user wellbeing by protecting sensitive information and reducing stress related to potential data breaches.

Pricing

• Price: £650 to £1,300 an instance a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Time limited trials are available. Assistance with use of the service during the trial is available.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ewong@wmpromus.com. Tell them what format you need. It will help if you say what assistive technology you use.