REVOLENT GROUP (FRG SERVICES LIMITED)
Revolent: Microsoft Training and Delivery Services
Revolent specialises in providing accredited, instructor lead training and upskilling, to ensure your staff have the ability to optimise the use of Microsoft software and services. Additionally, we provide flexible and cost-effective solutions for the requirements gathering, design, development, implementation, support, delivery and ongoing administration of Microsoft projects.
Features
- Cloud strategy, planning, implementation
- Set up and management of Microsoft service structures
- Data transfer or configuration between cloud providers
- Management and support of Microsoft applications
- Multiple supplier integration services
- Microsoft D365, Business Central and Azure Training and Upskilling
- Flexible cloud resource to support and maintain Microsoft systems
Benefits
- Reduces business and project cost
- Service Level Improvements
- Reduction in risk
- Flexible options for services offered across the UK
- Tailored training and support to meet project needs
- Create internal capability while retaining IP
- Lower employee attrition by investing in skills development
- Contracts can be aligned to your finance and planning requirements
- Use case and instructor lead training increases speed of learning
Pricing
£275 to £550 a user a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at s.kennedy@revolentgroup.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
9 3 7 8 0 7 2 1 5 3 0 7 7 7 3
Contact
REVOLENT GROUP (FRG SERVICES LIMITED)
Sarah Kennedy
Telephone: +44 207 337 0899
Email: s.kennedy@revolentgroup.com
Planning
- Planning service
- Yes
- How the planning service works
- Revolent’s technical consulting team have extensive experience in the public sector and will work with you to identify the right Microsoft solutions and resources to suit your budget. We will assess your technical landscape, analyse your requirements and your operational needs before recommending suitable options. Our expertise in the field enables us to strategically advise our clients on the best approach for them in order to achieve their specific Microsoft project objectives.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Microsoft Azure
- Microsoft Business Central
- Microsoft Power Platform
Training
- Training service provided
- Yes
- How the training service works
- Revolent specialises in cross training and deploying experienced IT professionals in the Microsoft ecosystem. We also upskill staff members in client organisations with accredited, instructor lead training focussed around real life use cases. This ensures your staff are able to apply their knowledge quickly and effectively in the workplace, but also demonstrate the breadth of knowledge and theory required to pass Microsoft certifications. We cover entry level certifications, as well as more advanced Professional certifications. Training is usually delivered remotely on software such as Microsoft Teams (although if customer has requirements to deliver in person we can review) in classes of maximum 16 delegates, with full and part time options (usually 4-8 weeks per certification) available appreciating many staff undergoing training are also balancing busy workloads. This also means individuals get enough 1-1 support. Our trainers also provide drop in and revision sessions to support outside of normal training delivery. Clients can add small numbers of delegates to a mixed client group or have customised full classes depending on the scope of their need.
- Training is tied to specific services
- Yes
- Services the training service works with
-
- Microsoft Azure
- Microsoft Power Platform
- Microsoft Business Central
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Revolent will work with you to ensure that your services are maintained and integrated with existing on-premise and other cloud based solutions. We will work with you to determine your objectives and build a road map based on your current and future requirements, agreed-upon deliverables and projected timescales.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Microsoft Azure
- Microsoft Business Central
- Microsoft Power Platform
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by a third-party organisation
- How the support service works
- We can deploy fully accredited teams to support buyers using Microsoft hosting and software services
Service scope
- Service constraints
- Support levels depend on location of buyer, however we are able to deliver remotely
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Within 24 hours
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We can provide technical account managers or cloud support engineers depending on buyer requirements. Revolent offers ongoing support for the management and maintenance of Microsoft applications. We will work with you to determine the level of support required and provide service level reviews at regular intervals. Our service is flexible and can be adjusted according to your requirements. In addition to our onsite resources, all customers will be assigned a service delivery manager who will be able to assist with day to day enquiries, performance, longer term planning and forecasting and any additional value-add services.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Tackling economic inequality
- Equal opportunity
Tackling economic inequality
Revolent is specialised in the technology industry, an industry known for having a large skills gap. Our mission is to bridge this tech skills gap and change people's lives. Creating employment and training opportunities, particularly for people in industries with known skills shortages or in high growth sectors is therefore something we work for on a daily basis.
By providing training sessions, we give people the tools to effectively (re)integrate in this industry. We enable organisations to develop the skill levels of the current and future
workforce. This ensures your staff are able to apply their knowledge quickly and effectively in the workplace, but also demonstrate the breadth of knowledge and theory required to pass Microsoft certifications.Equal opportunity
Our mission is to bridge this tech skills gap and change people's lives. We do this by enabling public sector organisations to champion diversity and teach new skills to a broader target group. We align our service to the buying organisation and their diversity ambitions. As an organisation we collaborate with partners such as social mobility charities, to ensure a chance for everyone to (re)integrate in the workforce. We are proud of our record in building diverse teams –
63% of our employees identify as Black, Asian or Minority Ethnic and our leadership is 40% female.
Pricing
- Price
- £275 to £550 a user a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at s.kennedy@revolentgroup.com.
Tell them what format you need. It will help if you say what assistive technology you use.