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GOHIGHER CONSULTING LTD

Microsoft Power Automate Development and Support

Empower your business with our Power Automate Services. We offer comprehensive support in automating processes and boosting productivity using Microsoft's Power Automate. Our services cover discovery, planning, configuration, integration, deployment, change management, training, and ongoing support to ensure seamless adoption and efficiency gains.

Features

  • Power Automate Development
  • Power Automate User Adoption and Training
  • Modern Workspace Review
  • Custom, third party integrations

Benefits

  • Automate and streamline processes
  • Power Automate training sessions
  • M365 native integration
  • Custom API integrations
  • No / Low Cost
  • Save time with automation
  • Move from paper processes

Pricing

£350 to £800 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at adam@go-higher.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 3 8 1 2 0 0 6 4 9 1 6 9 3 7

Contact

GOHIGHER CONSULTING LTD Adam Higgins
Telephone: 02038801950
Email: adam@go-higher.co.uk

Planning

Planning service
Yes
How the planning service works
We utilise discovery sessions to carry out a needs analysis across your organisation. From here, we can ensure that we are targeting the right automations for your various teams.

We provide remote or in-person discovery and planning sessions. Here, we work with you to understand and map your current processes and then map out how Power Automate can enhance these processes.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft Power Automate
  • Microsoft Flow
  • Power Automate

Training

Training service provided
Yes
How the training service works
In true spirit of no-code/low-code solutions, we want to empower your team to be able to manage and maintain these power automate solutions. As a result, we provide workshops and training sessions for your team to assist with this.

Note, training sessions are specially tailored to your team / individuals. Dependent on what you want the team to focus on. Not one size fits all!
Training is tied to specific services
Yes
Services the training service works with
  • Microsoft Power Automate
  • Power Automate
  • Microsoft Flows

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
The migration itself can be very simple. We will however liaise with all of the key stakeholders within your organisation and 3rd parties to ensure the migration goes well.

Further, set up will be based on a clients individuals requirements, as we are flexible and adapt our power automate set up based on needs.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Microsoft Power Automate
  • Microsoft Flow
  • Power Automate

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
For user adoption, we recommend a "Power Automate Champion" or internal member to manage the future performance and quality (we provide training if required for this). We can provide performance testing through monitoring all power automate builds. Here, we monitor speed of automation and reliability. Fixing any breaks that may come from new processes / data inputs.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We provide support with any technical issues after the deployment of solutions if desired.

Service scope

Service constraints
N/A

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 8 working hours.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support is customised and varied depending on the needs and requirements of the client.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

At GoHigher, we are committed to doing our part in fighting climate change. While being a small business, we recognize the importance of minimizing our environmental footprint. Here are some steps we are taking:

Remote Operations: We prioritize remote work whenever possible to reduce unnecessary travel and carbon emissions.

Digitalization Initiatives: We promote the use of digital tools to reduce paper usage and encourage electronic communication.

Tree Planting Initiative: For every meeting requested through our email signatures, we pledge to donate £1 towards planting a tree, offsetting carbon emissions and fostering a climate-positive workforce.

Covid-19 recovery

During the COVID-19 pandemic, the health and wellbeing of our employees and community remain our top priority. Here's how we support recovery efforts:

Flexible Work Arrangements: We offer flexible work options, including remote work, to ensure the safety and wellbeing of our team.

Mental Health Support: We provide resources and support for COVID-19 recovery and mental health, including regular check-ins and remote social events to combat isolation.

Tackling economic inequality

At GoHigher, we recognize the importance of addressing economic inequality and creating opportunities for all members of our community. Here's how we tackle economic inequality:

Supplier Diversity: We prioritize working with small businesses . By diversifying our supply chain, we contribute to economic growth and job creation within marginalized communities.

Advocacy and Awareness: We advocate for policies and initiatives that promote economic equity and social justice. This includes supporting living wage campaigns, affordable housing initiatives, and other measures aimed at reducing income inequality and improving economic opportunities for all.

Community Partnerships: We work with Link Up London, a charity that specialises in connecting charities with specialists. Through this, we establish projects and partnerships with charities to enable greater support and empower individuals and families.

Equal opportunity

At GoHigher, we are deeply committed to fostering an inclusive workplace culture where everyone has an equal opportunity to succeed. Here's how we promote equal opportunity:

Diversity Training: We provide diversity and inclusion training for all employees to raise awareness and promote understanding of different backgrounds and perspectives.

Unconscious Bias Training: We provide training on unconscious bias awareness for all employees. This training helps to identify and address unconscious biases that may impact decision-making.

Employee Support Networks: We encourage the formation of employee support networks, such as affinity groups, to provide a sense of belonging and support for individuals from diverse backgrounds.

Wellbeing

We prioritize the wellbeing of our employees, recognizing its importance for a healthy and productive workforce. Here's how we support wellbeing:

Regular Check-ins: We conduct regular check-ins with our team to monitor wellbeing and provide support when needed.

Remote Social Events: We organize remote social events and activities to foster connection and combat loneliness among remote workers.

Work-Life Balance: We promote a healthy work-life balance and offer flexibility to accommodate personal needs and responsibilities.

Pricing

Price
£350 to £800 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at adam@go-higher.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.