Microsoft Power Automate Development and Support
Empower your business with our Power Automate Services. We offer comprehensive support in automating processes and boosting productivity using Microsoft's Power Automate. Our services cover discovery, planning, configuration, integration, deployment, change management, training, and ongoing support to ensure seamless adoption and efficiency gains.
Features
- Power Automate Development
- Power Automate User Adoption and Training
- Modern Workspace Review
- Custom, third party integrations
Benefits
- Automate and streamline processes
- Power Automate training sessions
- M365 native integration
- Custom API integrations
- No / Low Cost
- Save time with automation
- Move from paper processes
Pricing
£350 to £800 a unit a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
9 3 8 1 2 0 0 6 4 9 1 6 9 3 7
Contact
GOHIGHER CONSULTING LTD
Adam Higgins
Telephone: 02038801950
Email: adam@go-higher.co.uk
Planning
- Planning service
- Yes
- How the planning service works
-
We utilise discovery sessions to carry out a needs analysis across your organisation. From here, we can ensure that we are targeting the right automations for your various teams.
We provide remote or in-person discovery and planning sessions. Here, we work with you to understand and map your current processes and then map out how Power Automate can enhance these processes. - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Microsoft Power Automate
- Microsoft Flow
- Power Automate
Training
- Training service provided
- Yes
- How the training service works
-
In true spirit of no-code/low-code solutions, we want to empower your team to be able to manage and maintain these power automate solutions. As a result, we provide workshops and training sessions for your team to assist with this.
Note, training sessions are specially tailored to your team / individuals. Dependent on what you want the team to focus on. Not one size fits all! - Training is tied to specific services
- Yes
- Services the training service works with
-
- Microsoft Power Automate
- Power Automate
- Microsoft Flows
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
The migration itself can be very simple. We will however liaise with all of the key stakeholders within your organisation and 3rd parties to ensure the migration goes well.
Further, set up will be based on a clients individuals requirements, as we are flexible and adapt our power automate set up based on needs. - Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Microsoft Power Automate
- Microsoft Flow
- Power Automate
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- For user adoption, we recommend a "Power Automate Champion" or internal member to manage the future performance and quality (we provide training if required for this). We can provide performance testing through monitoring all power automate builds. Here, we monitor speed of automation and reliability. Fixing any breaks that may come from new processes / data inputs.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We provide support with any technical issues after the deployment of solutions if desired.
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Within 8 working hours.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Support is customised and varied depending on the needs and requirements of the client.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
At GoHigher, we are committed to doing our part in fighting climate change. While being a small business, we recognize the importance of minimizing our environmental footprint. Here are some steps we are taking:
Remote Operations: We prioritize remote work whenever possible to reduce unnecessary travel and carbon emissions.
Digitalization Initiatives: We promote the use of digital tools to reduce paper usage and encourage electronic communication.
Tree Planting Initiative: For every meeting requested through our email signatures, we pledge to donate £1 towards planting a tree, offsetting carbon emissions and fostering a climate-positive workforce.Covid-19 recovery
During the COVID-19 pandemic, the health and wellbeing of our employees and community remain our top priority. Here's how we support recovery efforts:
Flexible Work Arrangements: We offer flexible work options, including remote work, to ensure the safety and wellbeing of our team.
Mental Health Support: We provide resources and support for COVID-19 recovery and mental health, including regular check-ins and remote social events to combat isolation.Tackling economic inequality
At GoHigher, we recognize the importance of addressing economic inequality and creating opportunities for all members of our community. Here's how we tackle economic inequality:
Supplier Diversity: We prioritize working with small businesses . By diversifying our supply chain, we contribute to economic growth and job creation within marginalized communities.
Advocacy and Awareness: We advocate for policies and initiatives that promote economic equity and social justice. This includes supporting living wage campaigns, affordable housing initiatives, and other measures aimed at reducing income inequality and improving economic opportunities for all.
Community Partnerships: We work with Link Up London, a charity that specialises in connecting charities with specialists. Through this, we establish projects and partnerships with charities to enable greater support and empower individuals and families.Equal opportunity
At GoHigher, we are deeply committed to fostering an inclusive workplace culture where everyone has an equal opportunity to succeed. Here's how we promote equal opportunity:
Diversity Training: We provide diversity and inclusion training for all employees to raise awareness and promote understanding of different backgrounds and perspectives.
Unconscious Bias Training: We provide training on unconscious bias awareness for all employees. This training helps to identify and address unconscious biases that may impact decision-making.
Employee Support Networks: We encourage the formation of employee support networks, such as affinity groups, to provide a sense of belonging and support for individuals from diverse backgrounds.Wellbeing
We prioritize the wellbeing of our employees, recognizing its importance for a healthy and productive workforce. Here's how we support wellbeing:
Regular Check-ins: We conduct regular check-ins with our team to monitor wellbeing and provide support when needed.
Remote Social Events: We organize remote social events and activities to foster connection and combat loneliness among remote workers.
Work-Life Balance: We promote a healthy work-life balance and offer flexibility to accommodate personal needs and responsibilities.
Pricing
- Price
- £350 to £800 a unit a day
- Discount for educational organisations
- Yes