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CLOUDOKO LTD

Cloudoko Azure Support Services

A consultancy service to support the migration of existing systems to the Microsoft Azure Cloud.

Features

  • Support from engineers experienced in public sector migration projects
  • Advanced setup of Azure services / hybrid solutions
  • Consultancy on migration solutions/approaches
  • Functional/performance testing of migrated systems

Benefits

  • Support from engineers highly experienced in Azure Cloud migration
  • Remove risk posed by maintaining internal systems

Pricing

£550 to £1,000 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@cloudoko.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 3 8 5 7 4 3 2 4 9 0 8 7 6 0

Contact

CLOUDOKO LTD Matthew Wynn
Telephone: 01904500808
Email: sales@cloudoko.com

Planning

Planning service
Yes
How the planning service works
We can conduct an analysis of your business requirements and existing systems and create a plan defining options for how Azure Cloud services can be used to best effect.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Azure Kubernetes Service
  • Azure App Services / Container Apps
  • Azure Entra ID (Formerly Active Directory)
  • Azure Service Bus
  • Azure Event Grid
  • Azure Storage
  • Azure Redis Cache
  • Azure SQL Database
  • Azure Virtual Networks
  • All other Azure services

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We can develop a bespoke strategy to migrate your existing systems to Azure Cloud services.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Azure Virtual Machines
  • Azure App Services / Container Apps
  • Azure Entra ID (Formerly Active Directory)
  • Azure Service Bus
  • Azure Event Grid
  • Azure Storage
  • Azure Redis Cache
  • Azure SQL Database
  • Azure Virtual Networks
  • All other Azure services

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We can develop a test plan and automated testing to prove that functional and performance requirements of the migration to Azure Cloud services have been met.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Our service desk is monitored 24/7, however regular support business hours are 9 to 5 (UK time), Monday to Friday. Alternate arrangements are available by negotiation, please contact us to outline your requirements.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Our support portal is staffed by experienced engineers ensuring that you get the best response to any issues raised.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Our service is designed to minimise carbon footprint by leveraging cloud-based technologies, and promoting self-service channels. This reduces the need for physical infrastructure and promoting energy efficiency practices. We also advocate for sustainable practices within our organisation and among our clients.

Covid-19 recovery

We contribute to Covid-19 recovery efforts by offering solutions that facilitate remote work, digital transformation, and efficient communication between organisations and their customers.

Tackling economic inequality

Cloudoko's offering provides affordable and accessible services, particularly for small and medium-sized enterprises (SMEs) and organisations with limited resources.

Equal opportunity

Cloudoko is an equal opportunities employer. We are committed to fostering diversity and inclusion within our workforce.

Wellbeing

We prioritise mental health and work-life balance, fostering a supportive and healthy work environment for our employees.

Pricing

Price
£550 to £1,000 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@cloudoko.com. Tell them what format you need. It will help if you say what assistive technology you use.