CGI
Business Change and People Development
CGI's Business Change and People Development service, tailored for the public sector, ensuring transformational, people-centric change grounded in practice-based evidence. Ensuring strategic alignment, our approach integrates change into organisational culture. By focusing on process understanding and employee empowerment, we cultivate a resilient workforce supporting organisational outcomes for evolving service landscapes.
Features
- Assesses change capability for informed, successful recommendations
- Engages stakeholders with tailored readiness and planning.
- Cultivates ongoing success through sustainable change practices.
- Implements organisational change via expert interventions.
- Integrates change strategies with overall business planning.
- Conducts health checks to de-risk organisational change.
- Tailors change management to individual stakeholder needs.
- Delivers using proven methodologies.
- Empowers change agents through networks and workshops.
- Tracks and manages benefits realisation effectively.
Benefits
- De-risks projects, ensuring smooth adoption of practices.
- Builds enthusiasm and support for ongoing projects.
- Links change management directly to measurable benefits.
- Establishes lasting impacts with sustainable practices.
- Prepares stakeholders for effective participation in change.
- Optimises acceptance and integration of new methods.
- Prepares workforces for adaptable and resilient futures.
- Manages transition risks, enhancing business outcomes.
- Strengthens organisational culture through values-driven change.
- Provides scalable, flexible change strategies for all sizes.
Pricing
£400 to £1,680 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at uk.gen.ccsframeworks@cgi.com.
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Framework
G-Cloud 14
Service ID
9 3 8 7 4 4 8 2 8 6 3 8 6 8 5
Contact
CGI
CCS Frameworks Team
Telephone: 08450707765
Email: uk.gen.ccsframeworks@cgi.com
Planning
- Planning service
- Yes
- How the planning service works
- CGI's approach to implementing Business Change and People Development, ensuring seamless integration and successful adoption. Initially, we conduct an evidence-based assessment to understand your existing change capabilities and capacity. Next, we tailor detailed change journeys for each stakeholder group, supported by robust planning and strategy development. This foundation allows us to deliver practical actions and foster a culture of continuous improvement, ensuring that changes are effectively embedded, sustainable and benefits are realised long-term.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- If the solution being developed in a cloud based solution we will provide the relevant knowledge transfer or training to facilitate delivery of the solution into our clients business
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Our quality assurance and performance testing capability is covered under a separate G-Cloud 14 service called Test as a Service.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Requires some face-to-face engagements and workshops as part of hybrid ways of working
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Not applicable for this service
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Intertek Certification Limited
- ISO/IEC 27001 accreditation date
- 28/03/2024
- What the ISO/IEC 27001 doesn’t cover
- Nothing. Our certification covers the provision of outsourcing, project and consultancy services including development and delivery activities plus the management of people, technologies and physical security.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
Fighting climate change
As a member of the Government Digital Sustainability Alliance, CGI leads others to protect and improve the health of our planet.
CGI in the UK has committed to achieve net zero by 2026, based on Science Based Targets (SBTs), achieving an 84% reduction in emissions across our operations from our 2019 baseline. We will use our Carbon Impact Tool to identify and track contracting body contract associated emissions, building these into our net zero plans to reduce any negative environmental impacts of contracts.
We have extended our climate change commitment into our supply chain such that 50% of our suppliers, by spend, will have set their own SBTs to reduce their climate impact by 2026. This will apply to suppliers we engage to support the delivery of call-off contracts. We are supporting suppliers through quarterly net zero knowledge sharing webinars. So far 23% of our suppliers, by spend, have set SBTs.
Our environmental engagement programme 'No Planet B' influences CGI members, clients, suppliers and communities to support environmental protection and improvement. We achieve this through activities such as litter picking and our tree and hedge planting programme where, together with clients and suppliers we have planted 19,500+ UK native trees. Our members partner with clients and suppliers on tree-planting days. We will invite contracting bodies and their ecosystem partners to participate in such activities, connecting them with the environment and increasing protection and enhancement awareness.
CGI's UN-supported research programme, Sustainability Exploration Environmental Data Science (SEEDS), brings organisations, academics and experts together to collaboratively devise/deliver environmental solutions. SEEDS is accelerating efforts to address climate change by researching climate mitigation solutions and waste reduction.
We will continue our partnerships with charities and Social Enterprises, including Canal and River Trust to mobilise action on environmental protection objectives through collaborating with local communities.Equal opportunity
CGI is an Equal Opportunity Employer. We commit to:
• Continuing to measure and reduce our Gender and Ethnicity Pay Gaps
• Publishing our Voluntary Reporting Framework on disability, mental health and wellbeing
• Inclusive and accessible recruitment practices
• Investing in training and progression.
CGI UK is closing its gender and ethnicity pay gaps year-on-year. Our mean gender pay gap is 6.8%, compared to 8% in 2021, surpassing the technology industry’s gender pay gap of 16%. Our mean ethnicity pay gap is 6.9%.
CGI is a Disability Confident Employer. Through recruitment, onboarding and development, we create an environment that enables members with disabilities to flourish. With a strong disability network, accessibility support and leadership commitment, we are determined that the projects we work on benefit from all talents and insights.
We will continue our partnership with Breakthrough, a social enterprise equipping prison leavers with skills to succeed in a long-term career within the technology industry. CGI supports this by hosting skills days at our offices covering mock interviews, presentation skills and public speaking.
Our inclusive and accessible recruitment practices encompass advertising vacancies within specialist communities, providing equal opportunities for underrepresented groups, and accommodating adjustments including additional assessment time and physical adjustments. We will promote our vacancies with communities including myGWork, a networking hub for LGBTQ+ professionals, and Evenbreak, a disability job board.
CGI invests in annual training that aligns with existing and emerging technologies. Our comprehensive learning and development platform provides members with learning pathways leading to certified qualifications. We will encourage rotations and secondments across industry sectors to upskill our members.
We continually review and audit our recruitment and supply chain practices to ensure our Modern Slavery commitment is delivered in practice. We will continue to instruct all CGI UK members to follow our Modern Slavery Policy.
Pricing
- Price
- £400 to £1,680 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at uk.gen.ccsframeworks@cgi.com.
Tell them what format you need. It will help if you say what assistive technology you use.