Cloud Organisation and Operating Model Design
Our Operating Model Design service shapes organisations for Next-Generation IT Services - built on flexible and scalable Cloud or multi-Cloud services. Realising benefits of Cloud services, technologies and Cloud Native Applications requires evolving Service and Provider Management processes, tools and skills, including sourcing, on-boarding and integration of new technology partners.
Features
- Models the current IT Operating Model - identifying service challenges
- Reviews applicability of existing Service Management capabilities, processes and tooling
- Reviews the IT transformation agenda - determining associated operational impacts
- Defines required service and operational integration
- Creates your Target Operating Model for hybrid IT & multi-cloud
- Establishes priorities and implementation roadmap for Operating Model transformation
- Redefines ITIL, SIAM and/or Agile aligned operational processes
- Implements organisational, governance, process, integration and tooling changes
- Collaborative evaluation and design approach – facilitation, workshops, prototyping, coaching
Benefits
- Enables ability to execute hybrid IT and multi-cloud strategies
- Identifies and removes risks associated with adopting Cloud services
- Enhances organisational ability to integrate or change services and providers
- Facilitates agile and continuous services and application evolution
- Modernises Operating Model to effectively support IT’s future objectives
- Provides a clear roadmap for operating model transformation
- Expedites integration of teams’ diverse service management practices
- Drives establishing required process, governance, integration and tooling capability
- Identifies opportunities for automation and cost savings
- Collaborative engagement to ease adoption – including consulting assets, accelerators
Pricing
£550 to £1,950 a person a day
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
9 3 8 8 3 9 5 6 0 1 7 6 3 8 8
Contact
WAVESTONE ADVISORS UK LIMITED
Wavestone
Telephone: 020 3002 1760
Email: ukpublicsector@wavestone.com
Planning
- Planning service
- Yes
- How the planning service works
-
Our Cloud Organisation and Operating Model Design service helps buyers by developing the organisation (people, processes and technology) required to implement cloud hosting, infrastructure, platform or software services. In concluding the Operating Model Design, we provide a clear Transformation Roadmap for operating model transformation and facilitate agile and continuous evolution of IT services. This will set out:
• A roadmap of organisational changes
• Process and governance transformation plan, including integration with cloud providers
• Communication plan and materials required
• Technical transformation plan
• Service Transition plan - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We perform a skill analysis and develop a skill development plan as part of the Transformation Roadmap. For the Target Operating Model, we will establish a detailed role description (including necessary skills and qualifications) and an organisation chart.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Our Cloud Organisation and Operating Model Design service can perform quality assurance and benefits realisation by conducting gap analysis against the target operating model following implementation of the Transformation Roadmap.
Our own delivery teams follow a robust quality management process to support the delivery of our services.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Other
- Other security services
-
- Security crisis management simulation
- Security awareness
- Supply chain risk management
- Resilience and recovery strategy
- Platforms security and optimisation review
- Certified security testers
- Yes
- Security testing certifications
- Other
- Other security testing certifications
-
- PASSI (issued by the French national security agency ANSSI)
- OSCP
- GPEN
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- N/A
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- LTSI
- ISO/IEC 27001 accreditation date
- 01/02/21
- What the ISO/IEC 27001 doesn’t cover
- IN OUR ISO/IEC 27001 CERTIFICATION, WE ARE CERTIFIED ONLY FOR THE FOLLOWING: SECURTIY AUDITS INCIDENT RESPONSE SERVICES
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Moving to cloud can help fight climate change through moving to more sustainable facilities. The process of moving to cloud can also identify opportunities to streamline technology needs and reduce the overall hardware requirements, also positively impacting sustainabilityCovid-19 recovery
Moving to cloud often enables improved ways of working for employees or improved contact points for customers, both of which are in support of different working styles and improved mental and physical healthTackling economic inequality
Moving to cloud can create new requirements for the organisation based on a shift in the IT operating model, leading to opportunities for skills change and possible new roles. It also supports development of new services and capabilities from cloud providers which can lead to new jobs and skillsEqual opportunity
In support of our equal opportunities policy all of our projects make use of our diverse community of employees. We always look for opportunities to engage with our customers around multiple topics, including where we can share learning and good practice in areas such as equality and equal opportunitiesWellbeing
Moving to cloud can enable improved ways of working for employees, supporting different working styles which help with both physical and mental health. In addition, the ability of cloud to enable remote working helps to build more diverse project and organisational communities through equal access to services and communications
Pricing
- Price
- £550 to £1,950 a person a day
- Discount for educational organisations
- No