Rittman Mead Consulting Ltd

AI Transformation Services

AI transformation service supports:
Implementation of AI ,
Generative AI (GenAI),
Retrival Augmented Generation (RAG) ,
Machine Learning (ML),
Transformer Models,
Data Science in Python or R
Including the entire lifecycle of model (algorithm) development:
Defining business use cases,
planning,
model development,
implementation,
migration,
deployment,
support,
training

Features

• Use case identification
• AI proof of concepts
• Initialisation of data science / Machine learning / AI environments
• Data readiness assessment
• Model creation or migration
• Model Deployment
• Model monitoring and freshness
• Model review
• Training
• Service desk for ongoing support, maintenance and adhoc enhancements

Benefits

• Explore potential AI use cases that address specific business challenges
• POC evidences value of AI model with minimal investment
• Ensures best practices followed in AI implementations.
• Identifies data challenges prior to committing to model development
• Realisation of optimised models tailored to business needs
• Ensures models are accessible to start generating value
• Track model performance over time and automate re-training
• Assurance of model quality against industry best practice
• Up-skilling team to ensure alignment of in-house capabilities
• Expert advisory service and rapid fault resolution ensuring minimal down-time

£725 to £2,000 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@rittmanmead.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

941440892544577

Contact

Jon Mead
01273 053956
info@rittmanmead.com

Planning

• Planning service: Yes
• How the planning service works: Utilising cloud adoption strategies we work with the customers to define their needs for business process, security requirements, implementation of resilient and recoverable systems (RPO/RTO) and end-to end delivery using an agile approach.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: Oracle Cloud Infrastructure (OCI)

Training

• Training service provided: Yes
• How the training service works: We provide training courses for: ; OAC/OAS (Oracle Analytics Cloud, Oracle Analytics Server), ; Oracle Cloud Infrastructure (OCI) Data Science Service, ; Oracle Machine Learning (OML on Autonomous database ADB), ; ODI (Oracle Data Integrator) 12c, ; Oracle Analytics Repository (RPD) Modelling, ; R, ; SQL, ; Data Storytelling
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Implementation of Data Science / Machine Learning (ML) / AI environments including roles and connections, ensuring best practices implemented from the start. ; ; Provide migration services for implementation and migration from on premise or between cloud services.
• Setup or migration service is for specific cloud services: Yes
• List of supported services: Oracle Cloud Infrastructure (OCI)

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality Assurance: Included in the project strategy we assist the customer with both functional and regression testing at key stages. Stringent model testing is implemented to assure results meet business requirements and align with expectations and acceptation criteria.; ; Performance: During the transition to either new hardware or to the Cloud; we provide a baseline of the current environment(s) performance. This is utilised as a benchmark throughout the migration process.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: We offer support throughout the entire lifecycle of model development from defining business use cases, planning, model development, implementation, or migration, deployment, and training. Post engagement our expert service desk utilises Jira Service Management to record and process all customer support incidents, questions or consultancy requests. This can also be used for maintenance, enhancements, or advisory services on an adhoc basis ensuring expert advice and rapid fault resolution minimising down-time.

Service scope

• Service constraints: On-Demand Application Support. This can be provided remotely or on-site, and is provided during working hours, from Monday to Friday 09.00 - 17.00 (excluding bank holidays and weekends).; If required, an assignment can take on additional hours subject to mutual agreement between Rittman Mead and the Customer.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Support response times; Rittman Mead Service Level Agreements (SLA) and Support Levels are consistent, although this is based upon the service levels purchased by the customer being either 24x7 or 9-5 (UK times). Full details are available within the attached Platform Managed Service Brochure. Priority 1 (P1) support tickets are responded to Out of Hours and Bank Holidays for systems within the 24x7 service level.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We offer various support levels ranging from:; 24x7x365: around the clock alerting, and supporting your mission critical systems. ; 9-5: Proactive support providing alerting during standard working hours, 9-5 on weekdays. ; Reactive support: aimed at non-critical systems that do not require proactive monitoring. Responses in standard working hours 9-5, Monday-Friday.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Oracle

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity

  Fighting climate change

  The Company is committed to minimising it's carbon footprint. We encourage remote working, where possible, are part of a carbon offsetting scheme and for local employees run a cyble to work scheme, and provide on-site storage for cycles.

  Equal opportunity

  We recognise that discrimination is unacceptable and therefore we have a formal equal opportunities policy which aims to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. This policy is circulated to all agencies responsible for our recruitment, is made available for all employees and applicants for employment, as well as all private contractors. We maintain a neutral working environment in which no employee or worker feels under threat or intimidated. Promotion, advancement and learning and development for staff is made on merit and all decisions relating to this will be made within the overall framework and principles of this policy. ; The Company is committed to preventing acts of slavery and human trafficking from occurring within both its business and supply chain, and requires those same high standards of its contractors, suppliers and other business partners and we have a formal policy in place to support this. All staff must complete Anti-Modern Slavery training in order to be aware of how to identify possible modern slavery within supply chains and how to report concerns.

Pricing

• Price: £725 to £2,000 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@rittmanmead.com. Tell them what format you need. It will help if you say what assistive technology you use.