COGNIZANT WORLDWIDE LIMITED

Cognizant Clinical and Healthcare Business Intelligence

The implementation of predictive and prescriptive analytics to provide better insights into population health.

Features

• Idempotent Solution with full traceability and information goverance
• End-to-end operational visibility
• Scalable and Flexible resourcing model
• Numerous validations written to be taken out-of-the-box
• Open solution supporting futher solution and evolution
• Key processes fully automated and monitered
• Automated quality checks
• Costs by Usage

Benefits

• Automation
• Robust and Reliable
• Future Proof Strategy
• Cost effective
• Improved Quality
• More Accountability

£415 to £1,550 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at inquiryPSandHealth@cognizant.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

942137210588558

Contact

Frank Mcdade
+44 (0) 7711 588 127
inquiryPSandHealth@cognizant.com

Planning

• Planning service: Yes
• How the planning service works: Cognizant will work with NHS Organisations using a Scrum framework that we believe offers benefits in terms of speed of delivery and value. Cognizant’s teams will iterate on the highest business value items as identified by the Product Owner returning value and return on investment in the shortest time possible. We create high performing teams capable of delivering high quality products fast to market through continuous development and enhanced communications with the client organisation. Cognizant will collaborate stakeholders both within and external to the scrum team. ; We will also align to any established governance, security and legal frameworks that are employed in the NHS such as Cloud First, Internet First or HSCN, Calidcot or local Organisation standards. In typical engagements, Cognizant have been active members of Design Forums where strategic direction on investments, technology selection and compliance adherence are taken; road mapping and program planning, where delivery priorities, milestones and dependencies, risks and issues are discussed and managed.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Cognizant Provides comprehensive training during and after the completion of a project. This take the form of comprehensive knowledge transfer with reverse knowledge transfer sessions, ensuring that all team members are trained, tested and competent to use the knowledge they have acquired. The training of the implemented software along with the customizations are provided as a 'Train the Trainer' mode during the implementation phase.; The training sessions are provided to different teams and cover IT users, Business Users, Support Teams and Operations Teams. Training will consist of how to guide, remote or classroom based training.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Cognizant are able to provide specialist services around migration approach, with key work items defined as well as having a large number of solution accelerators and templates to ensure the migration goes smoothly and accurately, with minimum disruption.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Cognizant will provide the Quality assurance & performance testing leveraging the amalgamation of tools, techniques, process and skills in a most cost effective way in order to provide the highest quality cloud based testing services to clients. We will enhance test processes by employing our testing best practices. Our various test delivery and resourcing models will enable us to map client requirements to develop a customised solution in order to deliver the best possible results. With our skilled pool of resources, we will provide best-in-class services to clients right from planning and initiation to the Go-Live phase.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CREST
  • Tigerscheme
  • Cyber Scheme
  • Other
• Other security testing certifications: Certified Ethical Hacker (CEH)

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLA's are agreed with clients depending on the specific requirements of clients, all options available.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Accessibility test standards
• Support levels: This is a service based on daily rates according to our SFIA rate card. We will work with the purchasing organisation to agree the scope of the planning exercise and provide either a T&M or fixed price to cover this scope including any required support during the execution of the service. We also provide a unit pricing model which enables customers to pay only for services consumed (based on the number of devices supported) and an indicative pricing estimate can be arrived at by choosing the appropriate service from the rate card provided in the pricing document.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: DNV Business Assurance
• ISO/IEC 27001 accreditation date: 02/07/2021
• What the ISO/IEC 27001 doesn’t cover: Certain locations of Cognizant are not in scope of the certification
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: ISO 22301 – Business Continuity Management System

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  OUR SOCIAL VALUE COMMITMENT; We support and deliver across all identified areas of Social Value. We have provided the below as an example for Fighting Climate Change.; Our Social Value typically has two components:; 1-Reducing the greenhouse gas emissions of clients’ in house software development/support teams.; 2-Training technical teams in ways of working that reduce GHG emissions.; Below is dependent on the size/scope/length of the engagement:; ACTIONS WE WILL UNDERTAKE; • We typically start with a one-day workshop to 1) Define what sustainability is in terms of software development/support. 2) Agree what can be measured, monitored and improved. 3) Produce a comprehensive Social Value Plan outlining our actions.; • We use Cognizant's Carbon Footprint Calculator to measure and report on the IT team’s baseline emissions, using energy as a proxy. This data drives action planning and progress tracking.; • If appropriate, our specialists conduct in-depth assessments of existing services/ways of working and identify areas where environmental impacts can be reduced. This process aligns with the Greenhouse Gas Protocol Product Standard and ISO/IEC 21030 standards for software measurement. We will assess ideas such as 1) cloud migration (eg optimised scalability). 2) Cloud native design (eg microservices and containers). 3) Green software design (eg code that minimises resource usage); • If appropriate, we host workshops to discuss findings and agree changes in ways-of-working.; SUSTAINABILITY PRINCIPLES; We typically run sprints to test changes and measure improvements. We agree ways to integrate these techniques into business as usual.; EMBEDDING THE PRINCIPLES; We train client’s staff in the new ways of working by a blend of joint working, training sessions, and an on-line Sustainability Guide which will cover best practices for sustainable design, development, and operations. We periodically meet with the client to encourage continuous improvement through a blend of refresh training and challenge.

Pricing

• Price: £415 to £1,550 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at inquiryPSandHealth@cognizant.com. Tell them what format you need. It will help if you say what assistive technology you use.